Service Specialist Job Vacancies in Mumbai

Job Title: Client Success SpecialistLocation: Remote (Mumbai)Experience: 3-5 years of experience in Client Servicing, Client Success, or Account Management heading Digital Marketing CompaniesRoles & ResponsibilitiesManage multiple client accounts and maintain client relationships.Act as the primary point of contact for clients.Coordinate with SEO, Performance Marketing, Social Media, Creative, and Web teams.Monitor campaign performance and share reports with clients.Ensure timely delivery of projects and resolve client queries.Identify opportunities to improve client retention and account growth.Qulification & SkillsKnowledge of SEO, Google Ads, Meta Ads, Social Media, Branding, and Website Projects.Experience with Google Analytics, Google Ads, and Meta Business Suite.Strong communication, presentation, organizational, and project coordination skills.Ability to manage multiple client accounts and work with cross-functional teams.

Clinical Application Specialist:-The candidate should have relevant work experience of 4-5 years with a minimum of 1-2 years inthe same domain, i.e. from the ophthalmic industry.Experience in handling various ophthalmic equipment such as Ophthalmic Biometers, Imaging systems, FieldAnalyzers, and Electrophysiology equipment will be an added advantage.He/she will be responsible for handling clinical applications of advanced medical electronics, surgical equipment,and instruments.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

Job description: Identify and qualify leads for cloud services sales opportunities. Develop and maintain relationships with clients to understand their business needs and propose relevant cloud solutions. Collaborate with technical teams to develop customized proposals and solutions for clients. Drive the sales process from lead generation to closing deals. Meet and exceed sales targets and quotas. Stay updated with industry trends and developments in cloud technologies. Provide feedback to product development teams based on client requirements and market trends. Maintain accurate records of sales activities and customer interactions in CRM software.Sales Skills: Prospect and lead generation. Consultative selling approach. Relationship building and management. Closing deals and negotiation. Sales pipeline management. Customer needs analysis and solution selling. Technical Skills: Knowledge of cloud computing concepts and architectures. Familiarity with public cloud platforms such as AWS, Azure, GCP, OCI, etc. Understanding of cloud services including IaaS, PaaS, and SaaS. Ability to articulate technical solutions to non-technical stake holders. Experience working with CRM software for sales tracking and reporting.Key Qualifications:For consideration, you must bring the following minimum skills and behaviours to our team: 5 to 7 years of experience in sales of professional managed services in public cloud environments. Proven track record of exceeding sales targets and quotas. Strong understanding of cloud technologies and services, including AWS, Azure, GCP, OCI, etc. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team in a fast-paced environment. Strong analytical and problem-solving skills. Relevant certifications such as AWS Certified Solutions Architect, Azure Solutions Architect, or Google Cloud Certified Professional are preferred.

We are seeking a motivated and enthusiastic Abandoned Cart Specialist who will be responsible for proactively reaching out to the customers who have abandoned their online shopping carts, with the goal of encouraging them to complete their purchase. This role involves using excellent communication and persuasive skills to engage customers, address their concerns and the ability to empathize while effectively promoting the benefits of the products.RESPONSIBILITIES:1. Customer Engagement: Conduct 80-100 outbound calls daily for purchase completion.2. Issue Resolution: Expertly handle inquiries on abandoned cart items.3. Product Knowledge: Cultivate in-depth product knowledge for effective communication.4. Campaign Oversight: Execute meticulous eligibility checks.5. Documentation Process: Maintain daily reports and providing insights for optimization.6. Collaborative Endeavours: Work with marketing for campaigns and coordinate with other departments to improve conversions.REQUIREMENTS:1. Proven experience in customer service or sales.2. Excellent communication and problem-solving skills.3. Familiarity with e-commerce & CRM platforms.4. Ability to collaborate with cross-functional teams.JOB DETAILS:Employment Type: Full-Time, PermanentWork Timings: 10 AM to 7 PM, 6 days a week (Monday to Saturday)Work Mode: Remote/Hybrid in MumbaiCompensation: 18,000.00 - 22,000.00 per monthPERKS:Competitive salary with career advancement opportunities.Performance-based incentives.Comprehensive training and continuous support.Job Types: Full-time, PermanentBenefits:Paid sick timePaid time offWork from homeSchedule:Day shiftFixed shiftSupplemental pay types:Performance bonusYearly bonusExperience:Outbound voice: 1 year (Preferred)Customer support: 1 year (Preferred)Language:English (Preferred)Hindi (Preferred)Work Location: Remote

Job Openings for 2 Salon Manager Jobs for Freshers in Thakur Village, Mumbai, Maharashtra, Customer Service Manager, Customer Sales Specialist,Store Manager,Rostering, having Educational qualification of : Higher Secondary/Vocational Course with Good Personality.

The Customer Support Specialist is the engine of any industry. Utilizing a high energy approach, maintain and further develop quality relationships with existing or new customers and carriers. The CSS will clearly identify current customer needs for our service and how they can benefit from partnering with us on every shipment. Schedule or reschedule pickup and delivery appointments. Providing excellent customer service is essential in this position. Customer Service and industry experience preferred but not required.Responsibilities: Will be able to handle all the customers queries. Trace and trace for on time pickups and deliveries and update. Set pick-up and delivery appointments with Shipping lines, NVOCC Agents, Co-Loaders and Air lines Proactively provide tracking updates to customers and sales team. Conduct customer interactions via email and phone contact. Identify and communicate ways the company can continuously improve in its operations. Prioritize tracking and appointment setting based on time constraints and customer priority.Experience: Sales, Marketing, or Customer Service experience preferred but not required. Experience in the logistics industry a plus. Working knowledge of the company operations preferred. Ability to work well under stress and communicate professionally. Excellent written and verbal communication skills. Experience working in a deadline driven environment. Ability to work in stressful situations. Ability to multitask required. Attention to detail.

Job Opening for Event Coordinator. I Need Open Mand Staff and Good Looking Work Time Not Fix Any Time Ready to Work and Do Anything

We are looking for 2 Accountant Posts in Mumbai, Maharashtra, Navi Mumbai, Maharashtra, MIS Specialist, gst, with deep knowledge in Tally, Income Tax, Finance, Indirect Taxation, Service Tax, TDS, MIS Specialist, gst and Required Educational Qualification is : B.B.A, B.Com, M.B.A/PGDM, M.Com,

Desired Qualification: B.Sc/M.Sc in Electronics, B.Tech in Instrumentation / Electronics. High technical and analytical problem solving skills Exceptional customer service skills Fluency in EnglishService Engineer provides service and technical support to customers in the operation, maintenance, troubleshooting and repair of analytical instrumentation. Job Description: Providing technical support to customers Performing on-site troubleshooting, service and repairs. Evaluating malfunctioning instruments. Coordinating and performing preventive maintenances according to established procedures and standards Provide on-site training to the customers. Willing to travel 10-15 days in a month in assigned territory Experience in handling Fuel/Petrochemical Analyzer is preferred.

Objectives of this role:Generate quality leads to expand customer baseMeet or exceed sales goals and contribute to month-over-month growthPosition our company as the category and industry leaderMaximize efficiency in winning and closing salesResponsibilities:Perform outreach to specified customer segments and territoriesGenerate new-customer leadsPresent and upsell company offerings to existing and new customersProvide a daily summary of calls and lead statusPrepare monthly and quarterly sales reportsRequired skills and qualifications:5+ years of experience in maintaining client relationshipsConfidence in sales ability and knowledge of best practicesOutstanding communication skillsPreferred skills and qualifications:Bachelors degree (or equivalent) in business, marketing, economics, or related fieldExperience in using SalesforceJob location: Pune, Chennai, Delhi, Bangalore and Mumbai*Early candidates will be given preference. IndustryMarketing & AdvertisingEmployment TypeFull-time

1. Answer customer care calls and resolve buyer queries.2. Create tickets on support software and close them timely.3. Calling up customers whose orders have been delayed in transit and keeping them informed.4. Extensively following up with courier companies and getting shipments delivered.5. Servicing customer queries over Email, Facebook, Instagram, and any other platform.6. Reconciling payments from Courier companies and issuing refunds if applicable.7. Following up with customers and asking them to complete their purchases.8. Calling up customers and asking them for their feedback and giving them feedback links.9. Calling up customers who have placed COD orders and confirming their order.10. Responding to negative customer comments online and managing reputation.Desired Candidate ProfilePatient Listener, Excellent Communication skills Must know fluent English (Oral and written) and Hindi, Good Typing Speed, Problem Solving, Greatly confident.Preference: Candidates from the beauty industry will be highly preferredEducation Required:University/College degree is an asset.Familiarity with office software and phone applications.

My Portfolio Manager (MyPM) started with a mission to help candidates fast-track their job search and save a lot of their time, energy & money by enhancing their profile making it job-ready by our experts. We are India's first Job Search outsourcing company that manages the entire job search process starting from analyzing your profile, building a solid profile, managing your job application to interview preparation & finally your job offer analysis.We are looking out for a self-motivated Inside Sales Trainee for our growing team in Mumbai. S/he will play a fundamental role in pitching our services to appropriate leads and achieving successful closure. Must be comfortable making a ton of phone calls per day, generating interest, qualifying prospects, and closing sales.Location: Malad, Mumbai.This is a full-time position and it will be work from the office. There is no remote working option.Requirements:Graduation/12th pass Fresher and max 6 - 12 months of experience Track record of over-achieving targets.Strong phone presence and experience dialing dozens of calls per day.Experience working on any CRM will be an added advantage.Excellent verbal and written communication skills.Strong listening and presentation skills.Ability to multitask, prioritize, and manage time effectively.Any relevant degree.Responsibilities:Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.Lead Generation & Sales Development.Understand customer needs and requirements.Close sales and achieve targets.Responsible for customer follow-up.Maintain MIS/Database for effective analysis.Daily reporting on sales prospects.

Job Openings for 100 Technical support executive Jobs with minimum 1 Year Experience in Malad West Mumbai having Educational qualification of : Higher Secondary with Good knowledge in Technical Support etc.

We are well-established support company, which provides back-office solutions for financial sector. Due to business expansion, we are looking for a motivated and energetic person to fill up the position of a Customer Support Specialist to to join our Indian Team.Job Description Serve customers by phone, e-mail, on-line chat, social network by providing product and service information To represent the company professionally in all contacts with customers, to follow the industry standards and internal quality criteria and thereby increase the level of customer satisfaction (incl. number of positive customer feedback). To address customers in friendly and respectful manner according to the general principles of ethics. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Contribute to team effort by accomplishing related results as needed Customer orientation and ability to adapt/respond to different types of characters Show excellent self-organization and discipline, attention to detailsRequirements Required language(s): Hindi, English (Bengali would be considered as an advantage) Able to work on rotation basis. Strong communication skills. High adaptability to Clients' needs. Excellent self-organization and discipline, attention to details. Passion to learn more about world of Finance.Additional Benefits Competitive remuneration package Supportive environment facilitating growth and achievement Great corporate events 5 days workEmployment TypeFull-timeEdit job description