Outbound Sales Fresher Jobs in Guwahati

We Are Hiring: Business Development Executive

- Handle inbound calls or enquiries from prospective customers and respond with product information, showroom details, pricing, offers, etc.- Maintain and update a database of leads, customer interactions and followups in the company CRM or lead-tracking system- Develop and maintain detailed knowledge of SREEMATI FURNISHINGs products (furniture categories, furnishings, accessories, promotional packages) so that you can confidently respond to customer queries and recommend appropriate items.- Ask probing questions to understand customer requirements (room size, style preference, budget, delivery timing etc) and guide them accordingly- Work with the showroom sales team to schedule appointments or site visits for qualified leads, thereby facilitating conversions.- Follow up with leads at appropriate intervals (via phone, WhatsApp, email) to nurture interest, address objections, and convert into showroom visits or orders.- Track and help meet individual targets (calls made, appointments scheduled, leads converted) and support the showrooms revenue goals.- Coordinate with internal teams (sales, dispatch, inventory) to ensure timely hand-over of information once a lead converts into an order.- Provide excellent customer interaction: maintain professionalism, courteous attitude, active listening, and clear communication.- Record any special customer requests, complaints or feedback received during calls and escalate or coordinate resolution with relevant departments (logistics, installation, service).- Build and maintain relationships with repeat customers or referrals, contributing to long-term customer satisfaction and brand loyalty.- Maintain accurate logs of call records: number of calls, outcomes, next-steps, lead sources, follow-up schedules.- Provide periodic reports to sales or marketing management on trends observed (customer preferences, competitor offers, market needs) and suggest improvements in tele-outreach scripts or product offerings.- Adhere to company guidelines, scripts, brand messaging, data privacy & documentation standards.- Work closely with the showroom sales team, marketing department and dispatch/installation units to ensure seamless customer experience from call to delivery.- Participate in training sessions to stay updated on new product launches, promotions, company policies, CRM tools and tele-marketing best practices.- Meet assigned targets while maintaining call quality, customer satisfaction and compliance with process norms.

-Promote and sell the companys pharmaceutical or healthcare products to doctors, hospitals, clinics, and pharmacies.-Effectively communicate the scientific and clinical benefits of products to healthcare professionals.-Meet daily and monthly call and sales targets assigned by the company.-Ensure regular follow-ups and maintain trust and loyalty among healthcare professionals.-Develop and maintain strong professional relationships with doctors, chemists, and stockists.-Plan and execute a daily field visit schedule within the assigned territory.-Maintain detailed knowledge of market dynamics, competitor activities, and prescribed behavior.-Submit daily call reports (DCRs), sales data, and territory activity updates to management.-Keep updated on product composition, indications, dosage, side effects, and competitive positioning.

-Make outbound calls to customers for service reminders, feedback, and promotions.-Follow up with customers regarding pending services, vehicle delivery, and satisfaction levels.-Maintain strong relationships with existing customers by providing timely information and support.-Conduct post-service follow-up calls to collect feedback and assess customer satisfaction (CSI).-Share customer insights and feedback reports with the Service Manager and CRM team.-Support sales or service marketing initiatives through effective telecommunication.-Schedule service appointments and ensure proper coordination with the Service Advisor team.-Identify inactive customers and reach out with personalized offers to regain business.

-Make outbound calls to potential and existing customers to promote company services.-Handle inbound inquiries, respond to queries, and provide accurate information.-Maintain a positive, professional, and helpful attitude during customer interactions.-Identify and qualify potential leads through telephonic conversations.-Follow up with customers to ensure sales closure and client satisfaction.-Maintain regular contact with clients to ensure repeat business.-Maintain accurate call logs and lead data in CRM or Excel sheets.-Prepare daily/weekly call reports and share them with the reporting manager.-Build and maintain strong customer relationships through proactive communication.