Outbound Calling Fresher Jobs in Guwahati

We are looking for a Tele Counselor to join our team in Paltan Bazaar, Guwahati. This entry-level role is perfect for individuals who have completed their 12th grade and are eager to start their career in counseling and customer support.Key Responsibilities:- **Counseling Calls:** You will reach out to potential clients to understand their needs and provide guidance about our services. Clear communication will help build trust and encourage clients to seek our services.- **Information Sharing:** You are responsible for explaining our programs and solutions effectively. This involves answering queries and providing detailed information to help clients make informed decisions.- **Follow-up Communication:** Regular follow-ups with clients will be essential to enhance their experience and ensure they feel valued. Keeping track of conversations and feedback is crucial for maintaining relationships.- **Record Keeping:** You will maintain accurate records of calls and client interactions to ensure proper follow-up and service quality. This data is important for improving our approach.Required Skills and Expectations:- Strong verbal communication skills are essential, as you will be speaking with clients over the phone.- A friendly and approachable attitude is important for building rapport with clients.- Basic computer skills are necessary for managing records and communicating effectively.- Being a quick learner and open to feedback will help you grow in this role.This position is ideal for those looking to gain experience in counseling and customer service within a supportive team environment.

We are looking for 25 Customer Service Representative Posts in Guwahati, Shillong, Dimapur, Silcha, Cachar, Karimganj, Assam, Badarpur, Karimganj, with deep knowledge in Customer Relationship, Internal Communication, Outbound Calling and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com

We are looking for a dedicated Telecalling Executive to join our team in Ganeshguri, Guwahati. This entry-level position is ideal for individuals with a passion for communication and customer service.As a Telecalling Executive, your main responsibilities will include making outgoing calls to potential customers, explaining our products or services clearly, and addressing any questions or concerns they may have. You will also be responsible for maintaining accurate records of calls, gathering feedback, and identifying sales opportunities. Building positive relationships with customers is essential, as you will be representing our brand and striving to enhance customer satisfaction.To succeed in this role, you should possess strong verbal communication skills and an engaging phone presence. Basic computer skills are necessary for data entry and record-keeping. A motivated attitude, along with the ability to handle rejection and maintain professionalism, is crucial. Candidates should have completed their 12th-grade education and are encouraged to apply even if they have little to no prior experience. A willingness to learn and adapt in a fast-paced environment will help you thrive as a Telecalling Executive. If you enjoy interacting with people and are eager to develop your career in a supportive setting, this could be the right opportunity for you.

We are looking for a motivated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role is ideal for recent school graduates who are eager to start their career in customer communication and support. As a Telecalling Executive, your main responsibilities will include:- **Making Outbound Calls**: You will reach out to potential customers to promote our products or services, providing them with information and addressing their queries.- **Customer Engagement**: You will engage with customers over the phone, building rapport and ensuring a positive experience to encourage further interest and sales.- **Data Entry and Reporting**: After each call, you will accurately record customer interactions and update our database with relevant information to track leads and customer feedback.- **Follow-Up Calls**: You will perform follow-up calls to ensure customer satisfaction and to inform them about new products, services, or promotions.For this role, we expect candidates to have good communication skills to clearly convey information. Basic computer skills are required for data entry tasks. We value enthusiasm and a willingness to learn, so even if you have little to no experience, your motivation will be an asset. A high school education is required, and you should be comfortable working in an office environment. We appreciate a positive attitude and the ability to work as part of a team, which will help you succeed in this position.

We are looking for a dedicated Tele Caller to join our team in Ganeshguri, Guwahati. This entry-level role is perfect for individuals eager to start their career in customer service or sales. As a Tele Caller, your primary responsibility will be to make outbound calls to potential customers. You will introduce our products or services and gather information about customer needs. You will also handle customer inquiries, provide information, and encourage interest in our offerings. Developing and maintaining a good relationship with customers will be key to achieving your goals. To succeed in this role, you should possess strong verbal communication skills to explain products clearly and listen effectively to customer needs. You should be comfortable using a computer and basic software for logging calls and tracking customer interactions. A friendly demeanor and a positive attitude will help you engage with customers and create a pleasant calling experience. A high school diploma is required, and previous experience is not necessary; however, enthusiasm and a willingness to learn are essential. You should be able to work in a team and adapt to change quickly. Strong organizational skills will help you manage your tasks efficiently. If you are motivated and enjoy talking to people, this role is a great opportunity to grow your skills and advance in a supportive environment.

- Customer Inquiries: Handle inbound and outbound calls to respond to customer inquiries regarding services offered (cooking, child care, housekeeping, etc.), ensuring that customers receive accurate information.- Service Promotion: Promote and explain various domestic services to potential customers, providing details on pricing, packages, and special offers.- Booking and Scheduling: Assist customers in booking services, scheduling appointments, and confirming bookings, while ensuring the availability of service providers (e.g., caregivers, chefs, housekeepers).- Issue Resolution: Address customer complaints or concerns in a timely and professional manner, striving to provide quick solutions and ensuring high customer satisfaction.- Data Entry and Record Keeping: Maintain detailed records of customer interactions, feedback, service requests, and bookings in the companys database.- Follow-up Calls: Conduct follow-up calls with customers post-service to ensure satisfaction and gather feedback for service improvement.- Updating Customers: Inform customers about any changes to scheduled services, delays, or cancellations, ensuring clear communication at all times.- Sales Targets: Achieve monthly or quarterly sales targets by converting leads into successful bookings and upselling additional services where appropriate.- Client Relationship Building: Build and maintain strong, positive relationships with both new and existing clients to encourage repeat business and enhance client retention.- Promote Safety and Hygiene Standards: Ensure customers are informed about the safety, hygiene, and qualifications of the service providers, building trust and ensuring reliability in services like child care and cooking.- Collaboration with Field Staff: Work closely with the domestic service providers to ensure customer requirements are met effectively and efficiently.

Responding to incoming leads in a timely and professional manner. Good Computer Knowledge Knowledge of English, Bengali & Hindi Assamese is Mandatory