Hiring Fresher / Tele Counselor / 12th Pass

We are looking for a Tele Counselor to join our team in Paltan Bazaar, Guwahati. This entry-level role is perfect for individuals who have completed their 12th grade and are eager to start their career in counseling and customer support.

Key Responsibilities:

- **Counseling Calls:** You will reach out to potential clients to understand their needs and provide guidance about our services. Clear communication will help build trust and encourage clients to seek our services.

- **Information Sharing:** You are responsible for explaining our programs and solutions effectively. This involves answering queries and providing detailed information to help clients make informed decisions.

- **Follow-up Communication:** Regular follow-ups with clients will be essential to enhance their experience and ensure they feel valued. Keeping track of conversations and feedback is crucial for maintaining relationships.

- **Record Keeping:** You will maintain accurate records of calls and client interactions to ensure proper follow-up and service quality. This data is important for improving our approach.

Required Skills and Expectations:

- Strong verbal communication skills are essential, as you will be speaking with clients over the phone.

- A friendly and approachable attitude is important for building rapport with clients.

- Basic computer skills are necessary for managing records and communicating effectively.

- Being a quick learner and open to feedback will help you grow in this role.

This position is ideal for those looking to gain experience in counseling and customer service within a supportive team environment.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Tele Counselor

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR -6001417350