Leadership Job Vacancies in Rourkela

Team Management:Lead and supervise a team of tele-collection agents.Set daily, weekly, and monthly targets for the team based on collection goals.Monitor team performance, ensuring agents meet call quotas, collection rates, and customer satisfaction metrics.Provide coaching, training, and guidance to agents to improve their skills and performance.Conduct performance reviews and implement improvement plans when necessary.Debt Collection Strategy:Develop and implement effective strategies for debt collection over the phone.Monitor customer interactions to ensure adherence to compliance standards, ethical collection practices, and company policies.Handle escalated customer issues or disputes regarding debt recovery.Coordinate with legal and finance departments when necessary for high-value or complex cases.Data Management and Reporting:Track and report on the performance of the collection team (e.g., recovery rate, contact rate, promise-to-pay rate).Use analytics tools to generate reports that show progress toward debt collection goals.Maintain accurate and up-to-date records of all debtors, including contact history and payment status.Analyze collection trends and recommend adjustments to improve outcomes.Client Interaction and Communication:Build and maintain relationships with clients, understanding their needs and ensuring satisfaction with recovery processes.Communicate clearly with debtors to negotiate repayment plans, ensuring that agreed terms are adhered to.Develop and maintain scripts or guidelines for agents to use during debt recovery calls.Address any client concerns regarding debt collection practices or outcomes.Compliance and Risk Management:Ensure that all debt collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) or equivalent local legislation.Manage and mitigate risk related to debt collection, ensuring that all activities are ethical and within the legal framework.Train the team on best practices for compliance and legal obligations.Process Improvement:Continuously assess and improve internal processes for debt recovery, optimizing the use of technology and resources.Stay up-to-date with industry trends and legal requirements to adjust strategies and practices accordingly.Implement feedback loops from both clients and agents to improve performance.Skills and Qualifications:Leadership and People Management:Strong leadership abilities with the capacity to motivate, guide, and manage a team.Excellent communication skills to handle diverse and challenging interactions, both with team members and debtors.Debt Recovery Knowledge:Understanding of debt recovery processes and techniques.Familiarity with laws and regulations governing debt collection.Analytical and Reporting Skills:Ability to analyze data and generate actionable reports.Familiarity with CRM and debt management software for tracking collections.Negotiation and Conflict Resolution:Strong negotiation skills to work out repayment arrangements with debtors.Ability to resolve disputes or issues with tact and professionalism.Time Management and Organization:Ability to prioritize tasks and manage time effectively in a fast-paced environment.Education and Experience:A degree in business, finance, or a related field is often preferred.Experience in a debt collection role, especially in a managerial or supervisory capacity, is required.Challenges in the Role: Managing high-pressure situations, especially when dealing with difficult or non-cooperative debtors.Ensuring compliance with legal standards while achieving aggressive recovery targets.Handling multiple team dynamics and ensuring consistent performance across all team members.

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:**Operations Manager****Salary**: 15,000 to 60,000 per month**Qualification**: Fresher / Experienced**Role Responsibilities**:- Oversee day-to-day operations to ensure efficiency and productivity.- Develop and implement operational policies and procedures.If you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.**How to Apply**: [Job Apply](https://forms.gle/Z5AttdqEpRC2VCZ6A)For more information, visit our [official website](https://rightfitresources.com).Note: Only shortlisted candidates will be contacted for the interview process.

We are hiring Business Development Executive - Solar Qualification: B.Com/ BBA/ MBAExperience: 1-3 yearsLocation Bhubaneswar, Western OdishaKey Responsibility: Identify and engage potential residential clients. Develop and implement sales strategies for the B2C market. Educate clients on the benefits of solar installations. Build and maintain long-term customer relationships. Prepare and present customized solar installation proposals. Strong communication and interpersonal skills. Knowledge of solar energy solutions is a plus. Self-motivated and goal-oriented.

The Role involves Management of the Team towards minimising the breakdown of Integra machinesTo monitor and Improve the Service, Maintenance and repair of Integra machines and other equipment related to Plant and machinery of the workshop.Train and develop the Team under to manage challenges.Workshop & Site safety and best practices (5 S implementation in maintenance area) Areas of responsibilityManagement of Maintenance team for achieving zero break down of Integra -critical machines Preventive and predictive maintenance of machines related to Integra &long term On-site ProjectsService and repair of Integra &Customer machinesLiaison with vendors and suppliers for quotes, and related items for Integra.Liaison with OEM & WA Group for machine spares and quotes.Training of Welders and Supervisors for On-site and In-house Continuous training for welders on Upgraded machines and its usage Budgeting and planning for Maintenance, & Cost reduction of spares by indegenizingMaintaining critical spares & long lead items as Minimum Stock Level inventory (MSL)Required to work in different Project sites as and when required WITHIN SHORT NOTICE. Decision making authorityAuthority to make decisions inside own area of responsibilityManagement/Liaison with Integra Personnel.Management/Liaison with Subcontractors, Customers and VendorsKey metrics Towards Zero Break down during the period of On Site executionsReduction in customer complaintReduction in equipment downtime.Reduction in material wastageKeeping good documented records in line with ISO/QMS.Reduction of incidents (HSE).Time Keeping.5S Housekeeping and organization.Health and Safety of workforce.Key competencies (Knowledge, Skills, Abilities/ Attitude, Job-related Behaviour)Good practical knowledge in both Welding process, automatic welding systems and management of peopleHSETo be responsible for creating and maintaining a safe working environment for all employees.

Job Location- Rourkela & Rajgangpur* Should have Minimum Experience in Sales* Salary is better than your last organization as your experience & talent

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Project Manager Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job ApplyNote: Only shortlisted candidates will be contacted for the interview process.

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:**Hotel Manager****Salary**: 15,000 to 60,000 per month**Qualification**: Fresher / Experienced**Role Responsibilities**:- Oversee daily operations of the hotel to ensure quality service and efficiency.- Manage staff, budgets, and resources to meet operational goals.- Handle guest relations and ensure customer satisfaction.**Key Skills**:- Strong leadership and management abilities.- Excellent communication and interpersonal skills.- Knowledge of hospitality industry standards and practices.If you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.**How to Apply**: [Job Apply](https://forms.gle/Z5AttdqEpRC2VCZ6A)For more information, visit our [official website](https://rightfitresources.com).Note: Only shortlisted candidates will be contacted for the interview process.