International Voice Process Job Vacancies in Maharashtra

Hiring for international customer service voice process Looking for immediate joinersRequires excellent english communication skills Graduate / Undergrad Fresher / ExperienceUK/ US / AUSTRALIAN Shifts Both way cab facility

We're Hiring Tele Calling Executive Pune Immediate JoiningAre you an experienced Tele Calling or Customer Support professional looking for your next opportunity?The Skin Doctor Clinic is expanding its team and is looking for enthusiastic, customer-focused professionals who can deliver an exceptional patient experience. Location: Hinjawadi Phase 1, Pune Position: Tele Calling Executive

Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559

We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Make Outbound Calls:** Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- **Handle Inbound Queries:** Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- **Maintain Call Records:** Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- **Achieve Targets:** Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- **Provide Feedback:** Share insights from customer interactions with the team to help improve services and products based on customer needs.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.

We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. **Key Responsibilities:**- **Customer Support:** Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- **Issue Resolution:** Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- **Database Management:** Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and responses to customer inquiries.- **Feedback Collection:** Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to achieve performance targets and share best practices.**Required Skills and Expectations:**- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply

As an International BPO Executive, you will play a crucial role in handling customer interactions for international clients. Your primary responsibility will be ensuring excellent customer service and support.**Key Responsibilities:**- **Customer Support:** Communicate with customers via phone, email, or chat to assist them with their queries and concerns, ensuring a positive experience.- **Problem Resolution:** Identify and resolve customer issues promptly and effectively, ensuring customer satisfaction and loyalty.- **Data Entry:** Accurately enter and update customer information and service requests in the database, maintaining accurate records for future reference.- **Feedback Collection:** Gather feedback from customers regarding their experience and relay this information to management for quality improvement.- **Team Collaboration:** Work with team members to discuss challenges and share solutions, fostering a collaborative environment for better service delivery.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential, as you will interact with customers from diverse backgrounds.- **Problem-Solving Ability:** You should be able to think on your feet and handle customer issues calmly and efficiently.- **Attention to Detail:** Accuracy is critical in data entry and customer interactions, so being detail-oriented is important.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for efficient communication and data management.- **Adaptability:** Be open to learning new processes and adapting to changes in a fast-paced work environment. Candidates with 1 to 3 years of experience, who are 12th pass and eager to provide excellent service, are encouraged to apply.

We are looking for a Customer Service Executive to join our team in Navi Mumbai. This is an entry-level position suitable for recent graduates with 0 to 2 years of experience. You will play a vital role in assisting our customers and ensuring their needs are met effectively.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products and services and resolve any issues they may encounter.2. **Problem Solving**: Handle customer complaints efficiently and maintain a positive attitude while addressing their concerns. Strive to find the best solutions to enhance customer satisfaction.3. **Order Processing**: Assist in processing orders and managing customer accounts. Ensure that orders are confirmed and delivered on time, and update customers about their order status.4. **Feedback Collection**: Gather customer feedback and suggestions. This will help improve our services and products, contributing to overall customer satisfaction.5. **Team Collaboration**: Work closely with team members and other departments to create a seamless customer service experience. Communicate effectively to share customer insights.Required Skills and Expectations:Candidates should possess excellent communication skills in English and the local language. A polite and professional approach when dealing with customers is essential. Basic computer skills, including familiarity with software tools and email communication, are required. A positive attitude, willingness to learn, and ability to work in a team are highly valued. A graduate degree is necessary to apply for this position.

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude

Pay: 20,000.00 - 35,000.00 per monthJob description:Job Title: Lead Generation Executive US Voice ProcessLocation: Lodha Supremus 2, Wagle Estate, Thane 400604Work Mode: Work from Office (7:30 pm to 4:30 am)Shift: Fixed Night Shift (US Process)Week Off: Saturday & SundayJob SummaryThe Lead Generation Executive will be responsible for making outbound calls to potential clients in the US market, identifying qualified prospects, and generating leads according to campaign requirements.Key Responsibilities Make outbound calls to US-based prospects. Generate and qualify sales leads based on campaign criteria. Maintain accurate CRM and call records. Achieve daily and weekly lead generation targets. Follow communication scripts and compliance guidelines. Coordinate with team leaders and sales teams to improve lead quality.Candidate Requirements Experience in International BPO / US Voice Process preferred. Freshers with excellent English communication skills may apply. Strong spoken English and phone communication skills. Confident and professional phone presence. Comfortable working night shifts (US process).Compensation & Benefits Incentives: Uncapped performance incentives. Work Schedule: Fixed night shift with Saturday & Sunday off. Opportunity to work in a growing international BPO environment.Job Types: Full-time, Permanent, FresherWork Location: In person

Customer Service with International Voice ExperienceVoice, Chat, Email ProcessShift Timings:1;30 till 10:30Must be a graduate for Karadi Pune locationMail your resume to mohit.kumar@firstmeridianglobal.com

Job Title: Telecaller - Insurance Process/Product ProcessCompany: Venture AllocatorsLocation: MumbaiSalary: 19,000 - 22,000 per monthShift: 8 AM - 8 PM (Any 9-hour shift)Weekly Off: Sunday (Fixed)Role:Handle customer queries via calls and chat for insurance products and services.Eligibility:Graduate (Freshers & experienced candidates welcome)Sales experience preferred but not mandatoryGood communication skills requiredSkills Required:Strong verbal communicationBasic computer knowledgeCustomer-handling ability

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.