International BPO Voice Process Job Vacancies in Thane

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply

As an International BPO Executive, you will play a crucial role in handling customer interactions for international clients. Your primary responsibility will be ensuring excellent customer service and support.**Key Responsibilities:**- **Customer Support:** Communicate with customers via phone, email, or chat to assist them with their queries and concerns, ensuring a positive experience.- **Problem Resolution:** Identify and resolve customer issues promptly and effectively, ensuring customer satisfaction and loyalty.- **Data Entry:** Accurately enter and update customer information and service requests in the database, maintaining accurate records for future reference.- **Feedback Collection:** Gather feedback from customers regarding their experience and relay this information to management for quality improvement.- **Team Collaboration:** Work with team members to discuss challenges and share solutions, fostering a collaborative environment for better service delivery.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential, as you will interact with customers from diverse backgrounds.- **Problem-Solving Ability:** You should be able to think on your feet and handle customer issues calmly and efficiently.- **Attention to Detail:** Accuracy is critical in data entry and customer interactions, so being detail-oriented is important.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for efficient communication and data management.- **Adaptability:** Be open to learning new processes and adapting to changes in a fast-paced work environment. Candidates with 1 to 3 years of experience, who are 12th pass and eager to provide excellent service, are encouraged to apply.

Pay: 20,000.00 - 35,000.00 per monthJob description:Job Title: Lead Generation Executive US Voice ProcessLocation: Lodha Supremus 2, Wagle Estate, Thane 400604Work Mode: Work from Office (7:30 pm to 4:30 am)Shift: Fixed Night Shift (US Process)Week Off: Saturday & SundayJob SummaryThe Lead Generation Executive will be responsible for making outbound calls to potential clients in the US market, identifying qualified prospects, and generating leads according to campaign requirements.Key Responsibilities Make outbound calls to US-based prospects. Generate and qualify sales leads based on campaign criteria. Maintain accurate CRM and call records. Achieve daily and weekly lead generation targets. Follow communication scripts and compliance guidelines. Coordinate with team leaders and sales teams to improve lead quality.Candidate Requirements Experience in International BPO / US Voice Process preferred. Freshers with excellent English communication skills may apply. Strong spoken English and phone communication skills. Confident and professional phone presence. Comfortable working night shifts (US process).Compensation & Benefits Incentives: Uncapped performance incentives. Work Schedule: Fixed night shift with Saturday & Sunday off. Opportunity to work in a growing international BPO environment.Job Types: Full-time, Permanent, FresherWork Location: In person

Key Responsibilities Make outbound calls to US customers to generate qualified sales leads Understand customer requirements and pitch services effectively Maintain accurate call records and lead information in CRM systems Meet daily/weekly lead generation and performance targets Ensure high-quality communication and customer engagement Follow compliance and process guidelines consistently Eligibility & Requirements Minimum 6 months of experience in international inbound or outbound sales Candidates from domestic call center backgrounds must have excellent English communication skills Fluent English with strong verbal communication Minimum qualification: HSC / 12th pass or above Comfortable interacting with US customers Willing to work night shifts (US shift) Office-based role only (no WFH)

Greetings!!Grab the opportunity to earn Unlimited Incentives.We are hiring for First Party Collections.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. SSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

What were looking for: Strong communication & persuasion skills Interest or experience in real estate sales/lead generation

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Job Openings for 20 International BPO Executive Jobs with minimum 1 Year Experience in Kalyan, Thane, having Educational qualification of : Higher Secondary, Other Bachelor Degree, Any Master Degree with Good knowledge in International BPO, BPO Sales, BPO Voice, International BPO Voice Process, Good Communication Skills, International Voice Process, International Voice etc.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.

Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.

Urgently required Fluent English speaking people. Minimum qualification HSC. Both fresher and experienced may apply. Age limit 28 to 38 years. Job location thane. Experienced in international BPO will be given first preference but freshers can also apply. Its a Customer Service Job. Fluent English speaking Insurance Agents, Marketing Executive, Housewife, people from all professions can apply

Job Description: Call Receiving Executive USA Inbound Call CenterLocation: Thane, MumbaiExperience: Minimum 1 to 3 Years Experience in a USA/UK-Based Call Center________________________________________Key Responsibilities:1. Answer Incoming Calls:o Professionally and efficiently handle incoming customer calls, addressing inquiries and providing appropriate solutions.o Ensure each customer interaction is handled promptly and courteously.2. Provide Information & Support:o Assist customers by providing accurate product/service details, troubleshooting issues, and offering solutions based on company guidelines.o Ensure customers fully understand the services/products they are inquiring about.3. Follow Call Scripts & Policies:o Adhere to predefined call scripts and company policies to ensure consistency and compliance during calls.o Ensure all customer interactions are in line with the companys standards and regulations.4. Resolve Customer Issues:o Address customer concerns promptly and professionally, providing resolutions or escalating issues to appropriate departments when necessary.o Follow through to ensure customer satisfaction with the resolution process.5. Maintain Call Quality:o Ensure clear, concise, and positive communication with every customer.o Practice active listening to understand the customer's needs and provide tailored support, maintaining a high level of professionalism at all times.6. Update Customer Records:o Accurately log customer call details, including inquiries, issues, and resolutions, in CRM software to ensure records are up-to-date.o Maintain detailed and accurate customer records for future reference and follow-up.7. Meet Performance Targets:o Consistently meet or exceed Key Performance Indicators (KPIs) such as Average Handle Time (AHT), First Call Resolution (FCR), and Customer Satisfaction (CSAT) to contribute to team and company goals.o Ensure efficiency without compromising the quality of service provided t

New opening for international voice process: Lead Generation ProcessJob location : Thane Saturday & Sunday fixed offSalary up to 18k to 25k Freshers,12th pass, Above 18 years.Looking for fluency in spoken English and good communication skills(NIGHT SHIFT) Job time - 7.30pm to 5.30am Additional benefits apart from salary * Retention bonus * weekly incentive* Additional Attendance bonus.Amfotech IT Park 2nd floor, Besides South Coast Hotel, Near old passport officeRoad Number 8,Wagle Estate,Opp MIDC, Thane West, Maharashtra 400604Regards, HR Tanusha Call - HR 7666562657

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

Position: International Voice Process BPOResponsibilities: Handling inbound calls, providing excellent customer service.Shifts: Rotational shifts.Qualifications: HSC or graduate freshers are encouraged to apply.Skills: Excellent communication skills required.Advantages:Competitive salary and incentives package.Comprehensive training provided to enhance skills.Opportunities for career advancement within the organization.Friendly and supportive work environment fostering personal growth.Employee benefits such as medical insurance and transportation allowances.Access to employee assistance programs and wellness initiatives.Exposure to diverse cultures and global business operations.

Hiring HR RecruiterLocation - Airoli - Thane - MaladMonday - Saturday WorkingDay ShiftJob Responsibilities --Collaborate with hiring managers to understand their staffing requirements and job specifications.-Analyze current and future hiring needs and prepare job descriptions accordingly.-Write and post clear, concise, and attractive job advertisements on various platforms (job boards, company website, social media).-Ensure that job postings align with the companys brand and hiring goals.Use a variety of sourcing methods (online job boards, social media, employee referrals, professional networks, etc.) to identify potential candidates.-Build and maintain a talent pool of qualified candidates for current and future openings.-Conduct initial screenings, including phone interviews, to assess candidates skills, experience, and cultural fit.-Schedule and coordinate interviews between candidates and hiring managers or interview panels.Requirement -Should Possess excellent communication skillsSelf driven, Never Say Die AttitudeRecruitment Experience is a plus.

Greetings!!We are hiring for the Customer Service role.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. HSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

As a Tele Caller, your responsibilities will include making calls to potential customers to promote products or services, handling customer inquiries, and maintaining customer satisfaction. You will be responsible for achieving sales targets, maintaining call records, and following up on leads. Skills required for this role include proficiency in Microsoft Excel for maintaining call records and generating reports. You should have strong motivating skills to keep yourself and your team members driven towards achieving sales targets. Experience in international and domestic BPO environments is a plus.

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps