Voice Process Female Jobs in Bhubaneswar

As a Telecalling Executive, you will play a crucial role in promoting our products and services through effective communication. You will be responsible for reaching out to potential customers, providing information, and generating leads.**Key Responsibilities:**- **Outbound Calls:** Make calls to prospective clients to introduce our offerings and promote our services. This initial contact helps create awareness and interest among potential customers.- **Customer Interaction:** Engage with customers by answering their queries and resolving any concerns. Effective communication will foster a positive relationship, encouraging potential clients to consider our products.- **Lead Generation:** Identify and qualify potential leads during conversations. This involves listening carefully to customer needs and determining how our services can meet those needs effectively.- **Data Management:** Maintain accurate records of all interactions and update the customer database regularly. Keeping organized records helps in tracking progress and managing follow-ups efficiently.- **Feedback Collection:** Gather customer feedback to understand their needs and preferences better. This information will aid in refining our approach and offerings.- **Target Achievement:** Meet assigned sales and call targets. Consistent performance is essential for driving sales and expanding our customer base.**Required Skills and Expectations:**- Strong verbal communication skills are essential for effective interaction with customers.- Basic understanding of computer operations and proficiency in using software for data entry and record keeping.- A proactive attitude and ability to work independently and as part of a team.- Prior experience is preferred but not required; fresh graduates with a positive attitude are encouraged to apply.- Candidates should possess a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or an Advanced/Higher Diploma.- A commitment to providing excellent customer service and a willingness to learn and adapt.

- Answer incoming calls and respond to customer emails in a timely and professional manner: As a Customer Care Associate, you will be responsible for handling customer inquiries and providing them with accurate information and assistance.- Resolve customer complaints and provide appropriate solutions: You will need to listen to customer concerns, address their issues effectively, and ensure customer satisfaction with our products or services.- Make outbound calls to potential customers for sales purposes: Utilizing your convincing power and communication skills, you will be required to make cold calls to promote our products and services and generate sales leads.- Update customer information in the database during and after each call: It is essential to maintain accurate records of customer interactions, feedback, and transactions to ensure efficient customer service and follow-up.- Work collaboratively with team members to achieve customer satisfaction goals: As part of the Customer Care team, you will need to communicate effectively with colleagues and work together towards meeting customer care targets and objectives.Skills and Expectations:- Strong communication skills and fluency in English in order to effectively interact with customers.- Ability to handle multiple tasks simultaneously and prioritize workload.- Good interpersonal skills and a friendly demeanor to build rapport with customers.- Basic computer knowledge to navigate through databases and CRM systems.- Willingness to work in a fast-paced environment and adapt to changing customer needs and expectations.

We are seeking a motivated and dynamic Tele Sales Executive to join our team in Bhubaneswar. The ideal candidate will be responsible for driving sales over the phone and supporting customer acquisition and retention activities.Roles and Responsibilities:Lead Generation: Identify, research, and generate new sales leads through outbound calling and follow-ups on inquiries.Client Engagement: Reach out to potential customers to present and explain the companys products and services clearly and persuasively.Sales Conversion: Convert prospects into qualified leads and close sales to achieve monthly targets.Database Management: Maintain and update accurate records of calls, leads, customer interactions, and sales in CRM systems.Follow-up: Conduct timely follow-ups on leads and existing customers to ensure satisfaction and repeat business.Product Knowledge: Develop a deep understanding of the companys offerings to address customer queries effectively.Reporting: Prepare daily, weekly, and monthly reports on calls made, sales closed, and pipeline status.Collaboration: Coordinate with the field sales and marketing teams for smooth handover and client onboarding processes.Feedback Collection: Gather customer feedback and share insights with the management team to improve products and processes.Target Achievement: Consistently meet or exceed sales and performance goals set by the company.

Company: AuroIN (India) LtdJob Title: International Voice Process AssociateCTC: INR 15,000 Per MonthExperience: 06 months-1yr/Oce Time: 9 AM to 6 PM/ Female candidates can applyCompany Description:AuroIN is a Digital Marketing Solutions provider that helps enterprise brands maximize their return on investment. Based in Bhubaneswar, India, AuroIN has delivered expertly managed online marketing campaigns to over 3000 clients worldwide and has marketing oces in the USA, Singapore, and China. AuroIN's solutions include AI SEO Services,Search engine optimization, social media, conversion rate optimization, paid search, reputation management, and digital analytics.Role Description:This is a full-time role for an International Voice Process Associate who will be responsible for managing business relationships with clients and enhancing their experience with the company.The Client Relationship Executive will work on-site in Bhubaneswar.Qualications and Skills Required:Strong Business Relationship Management and Client Relations skills, with the ability to build and maintain relationshipsExcellent Communication skills, including verbal and written communicationAbility to understand client needsDemonstrated skills in Relationship BuildingExperience/knowledge in Digital Marketing and advertising technology would be benecialBachelor's degree in Business, Marketing, or Communications is preferred

The person will be responsible to make calls and should be good in communication skills, comfortable in Odia, English and Hindi. Good working skills of excel and basic data entry software is also required. Make outbound calls to prospective candidates and clients Provide information about our services and answer their queries Schedule appointments for further discussions with potential clients Maintain a database of potential candidates and clients Follow up with potential clients via phone, email, or other communication channels Prepare and submit daily, weekly, and monthly reports on call activities and conversion rates Build rapport and establish positive relationships with clients to enhance satisfaction and loyalty.