BPO Sales Female Jobs in Bhubaneswar

- Answer incoming calls and respond to customer emails in a timely and professional manner: As a Customer Care Associate, you will be responsible for handling customer inquiries and providing them with accurate information and assistance.- Resolve customer complaints and provide appropriate solutions: You will need to listen to customer concerns, address their issues effectively, and ensure customer satisfaction with our products or services.- Make outbound calls to potential customers for sales purposes: Utilizing your convincing power and communication skills, you will be required to make cold calls to promote our products and services and generate sales leads.- Update customer information in the database during and after each call: It is essential to maintain accurate records of customer interactions, feedback, and transactions to ensure efficient customer service and follow-up.- Work collaboratively with team members to achieve customer satisfaction goals: As part of the Customer Care team, you will need to communicate effectively with colleagues and work together towards meeting customer care targets and objectives.Skills and Expectations:- Strong communication skills and fluency in English in order to effectively interact with customers.- Ability to handle multiple tasks simultaneously and prioritize workload.- Good interpersonal skills and a friendly demeanor to build rapport with customers.- Basic computer knowledge to navigate through databases and CRM systems.- Willingness to work in a fast-paced environment and adapt to changing customer needs and expectations.

We are seeking a motivated and dynamic Tele Sales Executive to join our team in Bhubaneswar. The ideal candidate will be responsible for driving sales over the phone and supporting customer acquisition and retention activities.Roles and Responsibilities:Lead Generation: Identify, research, and generate new sales leads through outbound calling and follow-ups on inquiries.Client Engagement: Reach out to potential customers to present and explain the companys products and services clearly and persuasively.Sales Conversion: Convert prospects into qualified leads and close sales to achieve monthly targets.Database Management: Maintain and update accurate records of calls, leads, customer interactions, and sales in CRM systems.Follow-up: Conduct timely follow-ups on leads and existing customers to ensure satisfaction and repeat business.Product Knowledge: Develop a deep understanding of the companys offerings to address customer queries effectively.Reporting: Prepare daily, weekly, and monthly reports on calls made, sales closed, and pipeline status.Collaboration: Coordinate with the field sales and marketing teams for smooth handover and client onboarding processes.Feedback Collection: Gather customer feedback and share insights with the management team to improve products and processes.Target Achievement: Consistently meet or exceed sales and performance goals set by the company.

Tele calling counselling students and parents convincing for admissions minimum 125 connected calls

Calling from Data & hot leads provided of a Mandatory products. Every Customer is a prospect. just following the process & conversion will be automatically done