Call Center Job Vacancies in Bhubaneswar

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar

As a Telecalling Executive, you will play a crucial role in promoting our products and services through effective communication. You will be responsible for reaching out to potential customers, providing information, and generating leads.**Key Responsibilities:**- **Outbound Calls:** Make calls to prospective clients to introduce our offerings and promote our services. This initial contact helps create awareness and interest among potential customers.- **Customer Interaction:** Engage with customers by answering their queries and resolving any concerns. Effective communication will foster a positive relationship, encouraging potential clients to consider our products.- **Lead Generation:** Identify and qualify potential leads during conversations. This involves listening carefully to customer needs and determining how our services can meet those needs effectively.- **Data Management:** Maintain accurate records of all interactions and update the customer database regularly. Keeping organized records helps in tracking progress and managing follow-ups efficiently.- **Feedback Collection:** Gather customer feedback to understand their needs and preferences better. This information will aid in refining our approach and offerings.- **Target Achievement:** Meet assigned sales and call targets. Consistent performance is essential for driving sales and expanding our customer base.**Required Skills and Expectations:**- Strong verbal communication skills are essential for effective interaction with customers.- Basic understanding of computer operations and proficiency in using software for data entry and record keeping.- A proactive attitude and ability to work independently and as part of a team.- Prior experience is preferred but not required; fresh graduates with a positive attitude are encouraged to apply.- Candidates should possess a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or an Advanced/Higher Diploma.- A commitment to providing excellent customer service and a willingness to learn and adapt.

We are looking for Business Development Executive..

Immediate hiring for Bengali speaking and computer familiar candidates for 2 months contract. Get hired immediately and earn between 15-20k per month depending on your call centre experience at Bhubaneshwar office.

Business Development ExecutiveJob Summary:The Business Development professional will be responsible for identifying growth opportunities, building, and maintaining client relationships, and driving revenue by securing new business. This role requires excellent communication, negotiation, and analytical skills, with a strong focus on achieving sales targets and contributing to the overall business strategy.Key Responsibilities:1. Lead Generation and Prospecting: Identify and generate new business opportunities through market research, networking, and industry events. Develop and maintain a robust pipeline of prospects. Qualify leads and assess their alignment with company offerings.2. Client Relationship Management: Build and nurture long-term relationships with clients and partners. Act as the primary point of contact for client queries and concerns. Ensure client satisfaction and address challenges proactively.3. Sales and Revenue Growth: Develop and execute sales strategies to meet and exceed revenue targets. Prepare and deliver compelling presentations and proposals to potential clients. Negotiate and close contracts with prospective clients.4. Market Research and Analysis: Stay updated on market trends, competitor activities, and customer preferences. Provide insights to the leadership team to refine business strategies. Identify emerging markets and evaluate their potential for business expansion.5. Collaboration and Coordination: Work closely with marketing and product teams to align offerings with market demands. Collaborate with internal teams to ensure successful project execution and delivery. Share client feedback with relevant teams to improve products and services.6. Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and contracts. Prepare and present regular reports on business development activities, including pipeline status and revenue forecasts. Use CRM tools to track progress and manage client relationships effectively.Key Performance Indicators (KPIs):1. Revenue Targets: Achievement of monthly, quarterly, and annual sales goals.2. Lead Generation & Conversion Rate: Percentage of leads converted into paying clients.3. Client Retention Rate: Percentage of clients retained over a specific period.4. Pipeline Growth: Increase in the number of qualified leads in the pipeline.5. Sales Cycle Length: Average time taken to close deals.6. Customer Satisfaction Score (CSAT): Feedback from clients about their experience.7. Market Penetration: Success in entering new markets or expanding in existing ones.8. Proposal Success Rate: Percentage of proposals resulting in closed deals.

Explane company product/services clearlyfollow up with interested leadsmaintain call record and customer dataGood Communication Skills

- Build and maintain strong relationships with customers: The Customer Relationship Executive will be responsible for establishing and nurturing lasting relationships with customers to ensure their satisfaction and loyalty.- Handle customer inquiries and resolve complaints: The role involves effectively addressing customer queries and concerns in a timely and professional manner to ensure a positive customer experience.- Conduct regular follow-ups with customers: The candidate will need to follow up with customers to gather feedback, address any issues, and keep them informed about new products or services.- Collaborate with internal teams: The Customer Relationship Executive will work closely with internal departments such as sales, marketing, and product development to address customer needs and improve overall customer satisfaction.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal and written communication skills to effectively interact with customers and internal teams.- Customer-centric approach: A customer-centric mindset is essential to understand and prioritize customer needs and provide personalized solutions.- Problem-solving abilities: The candidate should have the ability to analyze situations, identify problems, and propose effective solutions to ensure customer satisfaction.- Time management skills: Strong time management skills are crucial to handle multiple customer inquiries and tasks efficiently within set deadlines.- Experience in customer service: Prior experience in a customer service role, preferably in a similar industry, is preferred.

Job Title: Call Center ExecutiveLocation: BhubaneswarDepartment: Customer ServiceJob Summary:The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.Key Responsibilities:1. Handle Inbound and Outbound Calls:Manage large amounts of inbound and outbound calls in a timely manner.Follow communication scripts when handling different topics.2. Customer Service:Identify customers needs, clarify information, research every issue, and provide solutions.Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.3. Product Knowledge:Maintain a thorough knowledge of the company's products and services.Keep up to date with product and service information and updates.Qualifications:High school diploma or equivalent; a degree in a related field is a plus.Skills:Strong organizational skills and attention to detail.

Position: Sales ExecutiveLocation: BhubaneswarIndustry: Student Stationery, Office Stationery & Copier Paper For DistributorExperience: Minimum 1 year (mandatory)Job Description:We are looking for a dynamic and result-oriented Sales Executive with prior experience in the student, office stationery, and copier paper segment. The candidate should have strong market knowledge of Bhubaneswar and established working relationships with dealers, distributors, and stockists.Key Requirements & Skills:Minimum 1 year of relevant sales experience in student stationery, office stationery, or copier paper industryStrong knowledge of the Bhubaneswar market, including key stationery hubs and trade channelsProven experience working with distributors, dealers, wholesalers, and stockistsAbility to appoint new dealers and expand market coverageStrong negotiation, communication, and interpersonal skillsCapability to achieve monthly sales targets and support collection activitiesExperience in order booking, secondary sales, and market feedback reportingBasic understanding of pricing, schemes, and promotional activitiesSelf-motivated, field-oriented, and capable of working independentlyFamiliarity with MS Excel, WhatsApp reporting, and basic sales documentationTwo-wheeler with valid driving license preferredQualification:Minimum +2 / Graduate (preferred)Candidates who consume gutkha, tobacco products, or alcoholic beverages are strictly not eligible for this position.

Front dest officer for customer support

About the Company:BD Global Private Limited is a leading organization committed to delivering innovative solutions and exceptional service to clients across global markets. We foster a professional and growth-oriented environment that encourages excellence, teamwork, and continuous development.Position Overview:We are seeking a competent and result-driven Telecaller Executive to join our international client relations team. The successful candidate will be responsible for managing inbound and outbound communication with overseas clients, promoting our products and services, addressing client inquiries, and contributing to business growth through lead conversion and customer relationship management.Key Responsibilities:* Conduct outbound calls to international prospects and existing clients to promote company products and services.* Provide detailed information regarding offerings, features, and benefits in a clear and professional manner.* Generate and qualify leads, ensuring timely follow-ups to maximize conversion opportunities.* Handle inbound client communications, effectively addressing queries and resolving issues with accuracy and professionalism.* Maintain and update customer records in the CRM system with high attention to detail.* Consistently meet or exceed assigned targets and performance benchmarks.* Establish and maintain strong relationships with clients to enhance customer satisfaction and retention.* Coordinate with internal departments to ensure efficient service delivery and client support.Required Qualifications and Skills:* Minimum of 2 years of experience in telecalling, customer service, or international client communication. (Fresh graduates with excellent communication skills may also apply.)* Excellent command of the English language both verbal and written.* Strong communication, negotiation, and interpersonal skills.* Proficiency in basic computer applications and CRM/data management tools.* Demonstrated ability to work independently in a target-driven and multicultural environment.* Professional demeanor with a proactive and customer-focused approach.What We Offer:* Competitive salary package with performance-based incentives.* Excellent opportunities for career advancement and global exposure.* A professional, inclusive, and supportive work environment.* Comprehensive training and development programs to enhance skills and career growth.

Telecaller post

Job Title: Sales & CRM CoordinatorLocation: Palasuni, BhubaneswarCompany: Smart Windoor SystemsJob Type: Full-TimeExperience: 2+ years in Sales Coordination / CRM HandlingAbout Us:At Smart Windoor Systems, we specialize in delivering modern, innovative, and durable window and door solutions. We are looking for a proactive and organized professional to join our team and play a key role in managing sales operations and client relationships.Key Responsibilities: Lead Management:Handle incoming sales leads, make follow-up calls, and ensure timely communication through CRM. Sales Team Coordination:Conduct daily team meetings, assign tasks via CRM, and ensure consistent follow-up on leads, tasks, and outstanding payments. Quotation Preparation:Draft and send accurate quotations to clients as per requirements and specifications. Client Handling:Welcome and manage walk-in clients at the showroom, explain products and solutions, and ensure a professional customer experience. Customer Support:Respond to customer queries and complaints via phone or in person, and coordinate resolution in a timely and effective manner. Order Database Management:Maintain and update a comprehensive database of all customer orders, from lead to delivery.Required Skills & Qualifications: Strong communication and interpersonal skills Knowledge of CRM software will be an advantage Ability to multitask and handle a fast-paced sales environment Experience in sales coordination, customer service, or administrative roles Proficiency in MS Office (Excel, Word, Outlook) Problem-solving attitude with attention to detailWhat We Offer: Competitive salary Opportunity to work with a dynamic and growth-oriented team Training and growth opportunities Supportive work environment

We are seeking a highly motivated and persuasive Tele-Sales Executive to join our sales team. The role involves reaching out to potential and existing customers over the phone, presenting products or services, answering queries, and closing sales while maintaining strong customer relationships.Key ResponsibilitiesMake outbound calls to potential customers to promote and sell products/services.Handle inbound calls and convert inquiries into sales opportunities.Explain product/service features, benefits, and pricing to customers effectively.Identify customer needs and suggest suitable products/services.Maintain accurate records of calls, leads, and sales in CRM systems.Meet and exceed daily/weekly/monthly sales targets.Build and maintain positive relationships with customers.Handle objections and resolve customer concerns professionally.Work closely with the sales and marketing teams to improve conversion rates.RequirementsProven experience as a Tele-Sales Executive, Telemarketer, or similar sales/customer service role.Excellent communication and persuasive skills (both in English and local language, if required).Strong listening, negotiation, and closing abilities.Basic computer knowledge and familiarity with CRM tools.Ability to work under pressure and achieve targets.High level of self-motivation and resilience.Education & ExperienceMinimum: 12th pass (Bachelors degree preferred).0-2 years of experience in telesales/telemarketing/customer support (freshers can also apply).Benefits (optional to add)Competitive salary with performance-based incentives.Training and career development opportunities.Supportive and energetic work environment.

We are looking for 10 Business Development Executive Posts in Patia, Bhubaneswar, with deep knowledge in Microsoft Excel, Channel Sales, Retail Sales, Strategic Communication, Leadership, Direct Sales, Lead Generation, Product Promotion, Presentation Skills, Cold Calling, Online Bidding, Revenue Generation and Required Educational Qualification is : B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech, Post Graduate Diploma, M.Com, M.Tech, Integrated PG

Prospecting and Lead GenerationSales Presentations and PitchingMarket Research and AnalysisGood Communication skills Any Graduate

Join our team as an Inside Sales Representative in Bhubaneswar, India. As an Inside Sales Representative, your key responsibilities will include contacting potential customers through phone calls and emails to promote and sell products or services. You will also be responsible for maintaining customer relationships and achieving sales targets. We are looking for candidates with 1-5 years of experience in sales, preferably in a similar role. A graduate degree is required for this position. Successful candidates will have excellent communication skills, both written and verbal, and the ability to build and maintain relationships with customers. Strong organizational skills and the ability to work independently are also important for this role. The ideal candidate will be driven, results-oriented, and able to work effectively from a remote location. If you are motivated by sales targets and enjoy building connections with customers, we want to hear from you.

Job Openings for 50 Tele Caller Jobs for Freshers in Bhubaneswar, Cuttack, Puri, Sambalpur, Rourkela, Berhampur, Khurda, having Educational qualification of : Secondary School, B.C.A, B.Com, B.Ed, B.Sc, B.E, B.Tech with Good knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales etc.interview interview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

We are looking for 50 Telecaller Posts in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Kolkata, Mumbai, Chennai, Bangalore, Delhi, with deep knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Pharma, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

We are looking for a dedicated Tele Caller to join our team in Bhubaneswar. This is a full-time position, and freshers as well as candidates with up to 4 years of experience are welcome to apply. A minimum educational requirement is 12th pass.**Key Responsibilities:**- **Making Calls:** You will be responsible for making outgoing calls to potential customers to promote our products or services, ensuring clarity in communication and professionalism.- **Customer Engagement:** Engage with customers by addressing their queries and providing information that meets their needs, helping to build a positive rapport.- **Data Entry:** Accurately record customer interactions and feedback in our database to help maintain accurate records for future reference.- **Meeting Targets:** Work towards achieving daily and monthly call targets set by the management, contributing to the overall sales goals of the team.- **Follow-Up:** Conduct follow-ups with potential customers to encourage them to make a purchase or inquire further about our offerings.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with customers.- A friendly and confident attitude, along with active listening skills, to understand customer needs and respond appropriately.- Basic computer skills for data entry and using communication tools effectively.- Ability to work in a team environment while also being self-motivated to meet individual goals.- Time management skills to handle multiple calls and follow-ups efficiently while adhering to set targets.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756