Quality Team Leader Female Jobs in Lucknow

Job Title: TelecallerLocation: Indira Nagar Job Type: Full-TimeAbout Us:Websofy is a dynamic and growing company dedicated to providing exceptional services in Software. We pride ourselves on our innovative approach and commitment to customer satisfaction. We are looking for motivated and enthusiastic individuals to join our team as Telecallers.Job Summary:We are seeking a friendly, persuasive, and articulate Telecaller to contact potential and existing customers to promote our products and services, gather information, and address customer inquiries. The ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to meet sales and call targets.Key Responsibilities:Outbound Calls: Make outbound calls to potential and existing customers to inform them about our products and services.Customer Interaction: Handle inbound calls and respond to customer inquiries in a timely and professional manner.Sales and Promotions: Explain product features and benefits, answer customer questions, and persuade customers to purchase products or services.Lead Generation: Identify and generate leads through cold calling, networking, and other lead generation activities.Customer Relationship Management: Maintain accurate records of customer interactions, sales, and other relevant information in the CRM system.Follow-Up: Follow up on leads and previous interactions to ensure customer satisfaction and encourage repeat business.Feedback Collection: Collect customer feedback and share insights with the sales and marketing teams to improve product offerings and customer service.Target Achievement: Meet and exceed daily, weekly, and monthly call and sales targets.Requirements:Related field degreeStrong Communication SkillsStrong Interpersonal SkillsSelf-motivatedProficiency in using computerOrganizational SkillsTeam Player

Builds business by identifying and selling prospects; maintaining relationships with clients.Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.Prepares reports by collecting, analyzing, and summarizing information.Maintains quality service by establishing and enforcing organization standards.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by accomplishing related results as needed.