Service Specialist Female Jobs in Chennai

Opening For Communication SpecialistRecruitment Consulting / Staffing Services ChennaiInfoCandidatesRefresh JobPremium JobRe-Post JobDeleteRecommended SeekersIndustry : Recruitment Consulting / Staffing ServicesKey Skills : Employee Relations, Administrative Skills, Communication, Team Motivation,Industry : Recruitment Consulting / Staffing ServicesFunction : HR / Recruitment / Administration / IR / Training & Development / OperationsPositions : 60Experience : 0 - 1 Yrs.Salary : INR 125000 - 375000Location(s) of Job : ChennaiQualification : Higher Secondary Secondary School, B.Com, Other Bachelor DegreeGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTION*Tic Private Limited**Job Title:* Communication Specialist*Job Type:* Full-time*About Us:*Tic Private Limited is a dynamic and innovative company pioneering the future of industries. We're passionate about driving change and pushing boundaries in the rapidly evolving landscape of future industries.*Job Description:*We're seeking a highly motivated and creative Communication Specialist to join our team. As a key member of our communications department, you'll craft compelling narratives, manage our brand presence, and ensure seamless internal and external communication.

Start of main contentJobsBack to jobsPremium Service SpecialistChennai, Chennai, Tamil NaduClicksGathering data...Check back tomorrow to see how your job is performing.Job descriptionKey Responsibilities1. Responsible for making outbound calls and regular follow up on leads assigned2. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.3. Take individual and collective revenue targets and strive to achieve the revenue targets4. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters5. Explaining the product features in detail and how to use the packages.6. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.7. Address all the issues / grievances of customers and provide the right customer experience8. Capture the insights from customer interactions and share it with the internal teamStrictly adhere to the process requirements

Providing 1st or Above line technical support to customers Dealing with problems for hardware such as, computers and printers, and software programs Asking questions about the problem and explaining possible solutions Dealing with common or basic technical issues such as resetting passwords Resolve technical issues in a timely manner using available resources within the Company. Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support. Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and deals with Installation, Configuration, Maintenance, and Troubleshooting. Job roles involve support of products on windows Server, UNIX, Mainframe, Share Point, and Active Directory. Good knowledge in Installation of hardware & Software. Work on Client Servers like Windows, Linux, UNIX. Work on various Software-Applications. Ability to troubleshoot common PC issues (Optional) Resolution and Customer Satisfaction Rating