Premium Service Specialist

Matrimony

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Premium Service Specialist

Chennai, Chennai, Tamil Nadu

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Job description

Key Responsibilities

1. Responsible for making outbound calls and regular follow up on leads assigned

2. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

3. Take individual and collective revenue targets and strive to achieve the revenue targets

4. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

5. Explaining the product features in detail and how to use the packages.

6. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

7. Address all the issues / grievances of customers and provide the right customer experience

8. Capture the insights from customer interactions and share it with the internal team

Strictly adhere to the process requirements

Experience : 0 - 1 Years

No. of Openings : 5

Education : Professional Degree, Any Bachelor Degree, B.Tech/B.E

Role : Telesales Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India