Front Office Executive Female Jobs in Guwahati

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

- Greet and assist visitors, clients, and guests professionally and courteously.- Direct visitors to the appropriate departments or staff members.- Manage and schedule appointments for real estate agents, clients, and prospective tenants.- Maintain a welcoming environment for clients visiting properties.- Provide administrative assistance to the management team and real estate agents.- Manage the front desk area, ensuring it is neat and well-organized.- Assist with preparing and processing legal documents, contracts, and agreements related to property transactions.- Maintain databases related to property inventory, rental agreements, and client details.- Collaborate with the sales and marketing teams to schedule property viewings, open houses, or events.- Update clients on available properties, price lists, and promotional offers.- Schedule meetings for property consultations, viewings, or closing appointments.- Ensure the availability of relevant documents and information for meetings.- Help manage any minor facility-related issues (e.g., visitor parking, office supplies).- Assist in processing rental payments, deposits, or other financial transactions.- Maintain records of payments and receipts.- Assist in managing the companys social media accounts (if needed), posting updates on new listings or company news.- Maintain daily activity logs, tracking visitor inquiries, appointments, and tasks completed.- Keep track of office supplies and order new stock as needed.- Address basic queries related to available properties, office location, or company services.

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).