Front Office Female Jobs in Guwahati

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

- Greeting Patients and Visitors: Provide a welcoming and professional greeting to patients, visitors, and guests upon their arrival at the hospital.- Appointment Scheduling: Handle patient appointment bookings, cancellations, and rescheduling, ensuring that the hospital's schedule is well-maintained.- Managing Patient Inquiries: Answer phone calls, emails, and in-person inquiries, providing accurate information regarding hospital services, doctor availability, and medical procedures.- Patient Registration: Collect and verify patient information, including personal details, medical history, and insurance information, and ensure the proper documentation is completed.- Handling Administrative Tasks: Perform general administrative duties such as filing, data entry, managing patient records, and ensuring confidentiality in handling sensitive patient information.- Coordinating with Medical and Support Staff: Communicate effectively with doctors, nurses, and other hospital staff to relay patient information, schedule appointments, and address any patient needs.- Managing the Hospital's Reception Area: Maintain a clean, organized, and professional reception area, ensuring that the environment is comfortable for patients and visitors.- Insurance Verification: Assist in verifying insurance details and benefits for patients, and guide them on necessary paperwork or procedures related to insurance claims.- Billing and Payment Processing: Provide assistance with billing queries, payment processing, and issuing receipts for services rendered, ensuring accuracy in billing records.- Emergency Handling: Direct patients or visitors to the appropriate area in case of medical emergencies, and coordinate with medical staff for timely intervention.- Managing Hospital Records: Ensure proper documentation and filing of patient medical records, test results, and other important information according to hospital protocols.