56

Customer Support Executive Female Jobs in Bangalore

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  • Fresher
  • 8.0 Lac/Yr
  • Female
  • Race Course Road Bangalore
Home Based Work Customer Support
We are looking for a dedicated Customer Support Executive to join our team. This is a part-time remote work position, ideal for freshers who have completed their 12th grade. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle questions from customers via phone, email, or chat, providing clear and helpful answers to ensure a positive experience.- **Assist with Order Processing:** You will guide customers through placing orders and help resolve any issues related to payments or shipping.- **Resolve Customer Complaints:** You will listen to customer concerns and provide solutions or escalate issues to ensure their satisfaction.- **Maintain Customer Records:** You will update customer information and interaction records in our system, ensuring all data is accurate and up-to-date.- **Provide Product Information:** You will offer detailed information about our products and services to help customers make informed choices.**Required Skills and Expectations:**- Excellent communication skills are essential, as you will interact with customers both verbally and in writing.- A friendly and patient demeanor, which helps in building rapport with customers and addressing their needs effectively.- Basic computer skills, including familiarity with MS Office and internet usage, are necessary for navigating systems and maintaining records.- Strong problem-solving skills that enable you to think quickly and offer solutions when challenges arise.- A commitment to teamwork and collaboration, while also being self-motivated to work independently from home.
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  • 0 - 2 yrs
  • Female
  • Bangalore
Client Retention Customer Relationship Clinet Handling CRM CRM Strategy Customer Support Communication Skills
We are seeking a motivated and detail-oriented CRM Executive to join our team in Bangalore. This role is ideal for recent graduates or those with up to two years of experience in customer relationship management, focusing on building and maintaining strong relationships with our clients.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and provide solutions. You will be the primary point of contact for customer inquiries, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records within our CRM system. Accuracy in data entry and management will help us track customer preferences and interactions effectively.3. **Reporting**: Generate and analyze reports on customer feedback and sales trends. Your insights will assist in improving our services and enhancing customer experiences.4. **Collaboration**: Work closely with sales and marketing teams to align on customer engagement strategies. Effective communication and teamwork will be essential in implementing successful campaigns.Required Skills and Expectations:You should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Proficiency in using CRM software and basic data analysis tools is essential. A keen attention to detail and an ability to manage multiple tasks efficiently are crucial. Additionally, a collaborative spirit and a proactive approach to problem-solving will help you succeed in this role.
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  • 3 - 5 yrs
  • 5.0 Lac/Yr
  • Kadubeesanahalli Bangalore
Client Retention Clinet Handling CRM Customer Support Customer Handling CRM Strategy MS CRM Communication Skills Customer Relationship Post Sales Real Estate Sales
As a CRM Executive, you will play a vital role in managing customer relationships and enhancing their experience with our company. Your primary responsibilities will include:- **Customer Interaction**: Engage with customers to understand their needs, resolve issues, and provide ongoing support. This helps in building strong relationships and ensuring customer satisfaction.- **Data Management**: Maintain and update customer records in the CRM system. Accurate data management allows for effective tracking of customer interactions and better decision-making.- **Reporting and Analysis**: Prepare regular reports on customer feedback and behavior trends. Analyzing this data helps identify areas for improvement and informs strategy development.- **Collaboration**: Work closely with sales and marketing teams to align on customer insights and strategies. This collaboration ensures a unified approach to customer engagement and support.- **Training and Support**: Assist in training staff on CRM systems and processes. Ensuring that the team is well-versed in using the CRM helps maximize its effectiveness.To succeed in this role, you should have 3 to 5 years of experience in customer relationship management. You must possess strong communication skills to effectively interact with customers and team members. Proficiency in CRM software is essential, as is the ability to analyze data and generate reports. Being detail-oriented and organized will help you manage multiple tasks efficiently. Your problem-solving skills will be invaluable in addressing customer concerns and improving overall satisfaction.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Malleswaram Bangalore
Online Sales Good Communication Skills Convincing Power Telecommunication Negotiation Skills Basic Computers Customer Relationship Customer Support
Telecaller (Female)Qualification: Degree/ diploma/ PUC with good communication skills both verbal & text ( typing).Should be familiar with basic computer (data entry) and mobile operations.Freshers can applyLanguages required: Konkani, Kannada, Hindi, and EnglishAge: 21+
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Ejipura Bangalore
Customer Relationship Outbound Calling Customer Service Customer Handling Customer Management Customer Support Customer Care
Handle inbound and outbound customer interactions professionallyResolve customer queries and concerns effectivelyMaintain accurate records of customer interactionsEnsure high levels of customer satisfactionCoordinate with internal teams for issue resolution
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  • 0 - 5 yrs
  • Female
  • Mahalakshmi Layout Bangalore
Customer Relationship Customer Care Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support
Looking for a Female Candidate Direct CompanyTele calling and Date entry Full Time Job, No work from Home - Need to be Good in Communication.English is Mandatory Near Rajaji Nagar Mahalakshmi LayoutBangalore
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • HSR Layout Bangalore
CRM Customer Relationship Telephone Handling Chat Support Good Communication Skills Customer Handling
Job Title: Customer Support ExecutiveSalary Range: 20,000 25,000 per monthExperience Required: Minimum 3 yearsLocation: HSR LayoutJob Type: Full-TimeNote: Preferred Female candidate only.Job Description:We are looking for an experienced Customer Support Executive to join our team. The ideal candidate should have at least 1-3+ years of experience in resolving customer queries, providing excellent support, and ensuring a high level of customer satisfaction.Key Responsibilities:1. Handle inbound and outbound customer queries via phone, email, and chat.2. Resolve customer issues efficiently and professionally.3. Follow up with customers to ensure their issues are resolved to their satisfaction.4. Maintain accurate records of customer interactions and transactions.5. Coordinate with internal teams to escalate and resolve complex issues.6. Maintain a high level of product/service knowledge to provide accurate information.Requirements:1. Minimum 1 year of experience in customer support or a similar role.2. Strong problem-solving and communication skills (both verbal and written).3. Ability to stay calm under pressure and handle difficult situations professionally.4. Good command of English and Kannada5. Good Knowledge in ExcelJob Type: Full-timeExperience:total work: 1 year (Preferred)Work Location: In personJob Type: Full-timeWork Location: In person
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  • 0 - 2 yrs
  • Female
  • Banaswadi Bangalore
Customer Relationship Customer Support Domestic BPO Telephone Handling BPO Voice Good Communication Skills Convincing Power Interpersonal Skills Negotiation Skills Cold Calling
Key Responsibilities:Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
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Voice Process BPO Sales BPO Voice Tele Caller Email Support Tele Sales Officer Inbound Calls Outbound Calls Inbound Customer Service Customer Handling Domestic BPO Telephone Handling Cold Calling Chat Support Hindi BPO Good Communication Skills Customer Support Customer Service Customer Care Customer Relationship
*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Bangalore
Telecalling Customer Support Voice Process Inside Sales
telesalees , voice process
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Electronic City Bangalore
Customer Service Representative Microsoft Excel Email Support Executive Mass Communication Customer Support Executive
Position: Customer Support ExecutiveLocation: BangaloreWe are seeking a dedicated Customer Support Executive to join our team in Bangalore. As the main point of contact for student queries regarding our online baking courses, you'll play a crucial role in ensuring immediate issue resolution. Familiarity with the website's backend is essential to address and troubleshoot efficiently. If you have a passion for customer satisfaction, excellent communication skills, and the ability to grasp technical aspects, we'd love to hear from you.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Sunkadakatte Bangalore
Telesales Executive Customer Support Coordinator Hindi English
We are hiring customer support executive.. Hindi and English mandatory, the job location is Sunkadakatte
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  • 0 - 4 yrs
  • Bangalore
Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
Manage large amounts of incoming calls Generate sales leads and fix property visits. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies.
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Good Communication Skill All Language Preferred Lead Generation Customer Support
.We are looking out for suitable candidates to our client handling retirement communities in Tamilnadu, Kerala and Karnataka.We are looking out for candidates with good communication skills in English and knowing other languages like Hindi, Kannada or Malayalam would be added advantage. We are looking for candidates in the field of marketing,sales, customer care and customer handling.Requirements: 1) Good communication in English.2) Knowledge of Excel and shortcut keys.3) Error free English typing.4) Minimum typing speed - 20 WPM5) Soft spoken6) Honest and Trust worthy.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Kengeri Bangalore
Customer Relationship Customer Care Customer Support Customer Management
Mother Earth Farmlands is seeking a dynamic and results-driven customer support Executive to join our team. As a customer support Executive, you will play a crucial role in promoting our farm and agriculture products, generating leads, and maintaining positive customer relationships over the phone. Your primary goal will be to achieve sales targets and contribute to the growth of Mother Earth Farmlands.Key Responsibilities:Customer Engagement: Make outbound calls to prospective customers to introduce Mother Earth Farmlands' products and services.Lead Generation: Identify potential leads and gather relevant customer information to maintain a robust database of potential clients.Product Knowledge: Develop a deep understanding of Mother Earth Farmlands' products and services to effectively communicate their features and benefits to potential customers.Sales Pitch: Present products persuasively and address customer inquiries to convince them of the value proposition of our offerings.Sales Targets: Meet or exceed daily, weekly, and monthly sales targets set by the Sales Manager.Customer Relationship Management: Build and maintain strong, positive relationships with customers by addressing their needs and concerns promptly and professionally.Follow-up: Conduct follow-up calls to potential customers to nurture leads and convert them into sales opportunities.Data Management: Keep accurate records of customer interactions, sales, and lead information using the company's CRM software.Market Feedback: Provide feedback from customer interactions to the marketing and product development teams to help improve products and services.Team Collaboration: Collaborate with the sales and marketing teams to develop effective sales strategies and campaigns.
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  • 1 - 2 yrs
  • Bangalore
Good Communication Customer Support
Job Description for Customer Support ExecutiveResponsibilities:Maintain excellent customer satisfaction and review support tickets for appropriate resolutionProvide customer support through phone and chatWork with other departments to resolve customer issues in a timely mannerServe as a point of contact for customer support and complaintsProactively identify, investigate, and resolve recurring customer support issuesMaintain appropriate documentation and records of customer interactionsMaintain appropriate files regarding each customer interactionProactively gather and utilize customer feedback and suggestionsReview customer satisfaction reports to ensure customers are satisfied with the support they receiveContribute to the development of future customer support processesCommunicate effectively with peers and managersCommunicate to customers during outbound phone callsVerifies customer requests are accurate and consistentRequirements And Skills:Bachelors degree in computer science or engineeringExcellent verbal and written communication, analytical and problem-solving skillsStrong customer service skillsKnowledge of Excel, Word, and PowerPoint
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Customer Support Executive (Female)

Swan Sorter Systems Pvt Ltd

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Bangalore
BPO Telecaller Non Voice Process Executive
We have vacant of 2 Customer Support Executive Jobs in Bangalore / Bengaluru, Karnataka,BPO Telecaller,non voice process executive, for Freshers Educational Qualification : Other Bachelor Degree Skill BPO Telecaller,non voice process executive etc.
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Customer Support Executive (Female)

Strategi Automation Solutions

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Good Communication Skills Customer Support
Customer interaction via email / phoneHandling customer enquiries, submitting quotations, and follow-upsSending order acknowledgment, Proforma invoice to customers upto dispatch
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • 109755
Kanada Is Mandatory Customer Support
Wr r hiring for customer support representative, we r offering a salary 15000 to 30000
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Customer Support Engineer/ Customer Support Executive

Strategi Automation Solutions Pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Bangalore
Communication Email Writing Customer Support
To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order. Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time. Control and monitor materials issued for customer trials and follow up actions. Leads Assignment Payment follow up Quotation Follow up Inspection of Materials prior to dispatch Enquiry follow up Answering phone calls Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc Answering phone call and attending visitors. Customer Database Management
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