Customer Support Engineer/ Customer Support Executive

Strategi Automation Solutions Pvt Ltd

To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order.

Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time.

Control and monitor materials issued for customer trials and follow up actions.

Leads Assignment

Payment follow up

Quotation Follow up

Inspection of Materials prior to dispatch

Enquiry follow up

Answering phone calls

Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc

Answering phone call and attending visitors.

Customer Database Management

Experience : 1 - 2 Years

No. of Openings : 1

Education : Diploma, B.Com

Role : Customer Support Executive

Industry Type : Manufacturing / Production / Quality

Gender : Female

Job Country : India