Job Description

€¢ Manage large amounts of incoming calls

€¢ Generate sales leads and fix property visits.

€¢ Identify and assess customers€™ needs to achieve satisfaction

€¢ Build sustainable relationships and trust with customer accounts through open and interactive communication

€¢ Provide accurate, valid and complete information by using the right methods/tools

€¢ Meet personal/customer service team sales targets and call handling quotas

€¢ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

€¢ Keep records of customer interactions, process customer accounts and file documents

€¢ Follow communication procedures, guidelines and policies.
  • Experience

    0 - 4 Years

  • No. of Openings

    2

  • Education

    12th Pass

  • Role

    Customer Care Executives

  • Industry Type

    Real Estate / Property / Construction

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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