Customer Relationship Female Jobs in Pitampura

Candidate should be able to communicate with students in English and Hindi both. She should have basic computer knowledge and can handle calls and good convincing skills.

We are currently looking to hire energetic Business Development Specialist. This position is an integral part of our sales engine. BDS are focused on the front end of the sales cycle and are the face of Gray Infotech. The BDS team is responsible for identifying opportunities and generating a sales pipeline in the target market National And International.The job entails interacting with brands, understanding their Amazon strategy, identifying their current pain points, pitching the appropriate Gray Information solution & entering into a partnership. Post signup, transition brands to a Customer Success Manager who works to grow the partnership.

- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession- Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements- Responsible in maintaining MIS and closely work for Preparation of Final work Report.- Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's.- Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.- Responsible for handling customers of Lawns & Beyond project contains entire customer data base.- Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process.- Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.- Managing post booking customer services till delivery /possession stage.- Collection of payment dues, against demands generated with construction progress- Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document