Customer Care Executive Female Jobs in Tiruchirappalli

We are looking for a motivated and friendly Customer Care Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. The position is full-time and allows you to work from home, providing flexibility while you assist our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers to answer questions and provide information about our products and services.- **Resolve Customer Issues:** Identify and address any problems customers face, guiding them through solutions to enhance their experience.- **Maintain Customer Records:** Document all interactions with customers accurately in our system to ensure a complete history of communication for future reference.- **Provide Feedback to Management:** Share insights from customer interactions with the management team to help improve services and customer satisfaction.- **Follow-up with Customers:** Reach out to customers after issues have been resolved to ensure they are satisfied and to gather feedback.Required skills and expectations:- Strong communication skills in both spoken and written formats to effectively assist customers.- A positive attitude and a patient approach to handling customer inquiries and complaints.- Basic computer skills to manage customer information and navigate necessary software.- Ability to work independently while maintaining a strong focus on customer satisfaction.- Female candidates are preferred for this position.

Job descriptionKey Responsibilities:Make outbound calls to prospective customers and provide them with information about our tour packages.Handle inbound calls and respond to customer inquiries regarding travel destinations, itineraries, pricing, and offers.Maintain a database of leads and follow up regularly to convert potential clients into customers.Explain tour details, visa requirements, hotel bookings, and other travel-related services.Address customer queries, resolve issues, and ensure a seamless booking experience.Work closely with the sales and marketing team to achieve targets.Maintain professionalism and a positive attitude while communicating with clients.Record and update customer details in the CRM system.Requirements:Gender: FemaleEducation: Minimum High School / Graduation preferredExperience: 0-2 years (Freshers with good communication skills can apply)Skills: Excellent communication (English, TAMIL / HINDI / MALAYALAM, and regional language preferred), persuasive speaking, customer service, and sales skills.Proficiency: Basic computer knowledge and familiarity with MS Office and CRM tools.Personality: Confident, outgoing, and self-motivated with a customer-centric approach.Availability: Willing to work flexible hours if required.Benefits:Competitive salary with incentives based on performance.Career growth opportunities within the company.Training and support to enhance communication and sales skills.Fun and dynamic work environment.If you are passionate about travel and have the ability to engage customers effectively, we would love to hear from you!Job Type: Full-timePay: Up to 10,000.00 per monthBenefits:Cell phone reimbursementSchedule:Day shiftSupplemental Pay:Commission payPerformance bonusWork Location: In personImmediate Joinee+91 9840974154

Hiring for 10 Customer Care Officer Jobs in Tiruchirappalli, Tamil Nadu,Customer Relationship Executive, for Freshers,Required Educational Qualification is : Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS with Good knowledge in Customer Relationship Executive etc.

Answering calls and resolving queries about product or company.2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.5. Maintains operations by following policies and methodology and functional changes. 6. Keeps up quality service by adhering to organization guidelines. 7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. 8. Responding to inquiries concerning things or the organization