Customer Associate Female Jobs in Surat

Key Responsibilities:CRM System Management:Oversee the company's CRM software and databases.Ensure accurate and up-to-date customer data records.Customize CRM system features to meet the needs of various departments.Customer Data Analysis:Analyze customer data to identify trends, preferences, and opportunities for improvement.Segment customers based on behavior, demographics, and other relevant criteria.Customer Engagement:Develop and implement CRM strategies to enhance customer engagement.Design and execute targeted email marketing campaigns and communication strategies.Monitor and respond to customer inquiries and feedback.Performance Tracking:Track and report on key CRM metrics, including customer retention rates, conversion rates, and customer lifetime value.Use data insights to make data-driven recommendations for improvement.Collaboration:Collaborate with marketing, sales, and customer service teams to ensure a unified customer experience.Provide CRM-related training and support to team members.Qualifications:Bachelor's degree in Marketing, Business, or a related field.Proven experience in CRM management or a related role.Proficiency in CRM software and tools (e.g., Salesforce, HubSpot, etc.).Strong analytical and data interpretation skills.Excellent communication and interpersonal skills.Detail-oriented and highly organized.

Customer care To handle back office activities, customer queries . For further details call us.

-calling existing and potential customers to persuade them to purchase company products and services.-Accurately recording details of customers purchase orders.-Processing all customer purchases accordingly.-Generating promising leads for the outside sales team to pursue.-Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.-Developing and sustaining solid relationships with customers to encourage repeat business.-Using sales scripts proffered by the company to drive sales and respond to customer rejections.-Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.-Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Our company engaged in lubricant, two wheeler battery and spare parts business. We are dealing in all over India. You work only in our company data base in our company mobile application*ResponsibilitiesFollowup inquiry and receive calls from new and existing customers Promoting products and salesfind interested customer and finalize deal*Requirements And SkillSmartphoneGood at mobileGood communication skillsGood in follow up

We have vacant of 10 Tele Calling Executive Jobs in Surat for Freshers Educational Qualification : Secondary School Skill good comunication etc.

Looking telecaller female. Industry, IT, and TextileLocation. Surat (saroli bhatar) Salary. 10k to 18 kExperience. 6 month two years in prior ExpierinceSkill, strong customer skill

*Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders*Coordinate with the Dispatch team and ensure timely delivery of products with quality output*Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc*Look for various mediums of expansion for e-commerce*Handling customer issues & grievances*Follow the Order Management Process*Coordinate with the CRM Executive for creating Database & Analytic*Maintaining relationships with the Customers*Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities