Client Support Executive Female Jobs in Noida

We have opportunity for CRM Company name:- Digital Dhanu pvt ltd. Job location:- Sector -11 NoidaJob :- Customer Relationship Manager Salary :- 15k to 25k monthlyExperience 6 month to 1 year Qualification- Graduate/ relevant degreeSkills- Good Communication skills, Knowledge of Excel, Taking responsibilities and patience etcJob Responsibilities- 1. Act as the main point of contact for customer inquiries and support needs.2. Track and manage customer interaction, ensuring timely follow- ups. 3. Work with the internal technical team to resolve client issues promptly and efficiently.

We are looking for immediate joiners female candidates who are comfortable in traveling to different branches with the following knowledge- Candidate need to handle Inbound/Outbound Customer calls and answer their queries based on their requirements of the products, good communication skills in written as well as verbal are must. Resolving customer complaints brought to your attention. Possessing excellent product knowledge to enhance customer support. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents