Customer Relationship Communication Skills Customer Care Customer Support Customer Service Operations CSE Client Relationship
We are looking for immediate joiners female candidates who are comfortable in traveling to different branches with the following knowledge-
Candidate need to handle Inbound/Outbound Customer calls and answer their queries based on their requirements of the products, good communication skills in written as well as verbal are must.
Resolving customer complaints brought to your attention.
Possessing excellent product knowledge to enhance customer support.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Experience : 1 - 3 Years
No. of Openings : 1
Education : Secondary School, Any Bachelor Degree
Role : Customer Care Executive
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : Female
Job Country : India
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