Hiring Fresher - Telecaller - Bhubaneswar

Key responsibilities:

1. Make outbound calls: Reach out to potential customers or clients using a provided list of contacts.

- Engage in conversation to promote products or services offered by the company.

2. Handle inbound calls: Answer incoming calls from customers or clients who are seeking information or assistance.

- Provide accurate and helpful information in a professional manner.

3. Conduct cold calling: Reach out to prospective customers who have not shown interest in the company before.

- Pitch products or services effectively to generate new leads or sales opportunities.

4. Maintain call logs: Keep detailed records of all calls made or received for reporting and monitoring purposes.

- Update customer information and follow-up actions as necessary.

5. Follow script guidelines: Adhere to scripts provided by the company to ensure consistency in communication with customers.

- Customize scripts as needed based on customer responses or inquiries.

Required skills and expectations:

- Strong communication skills: Ability to clearly convey information and build rapport over the phone.

- Customer service orientation: Focus on meeting the needs and expectations of customers in a professional manner.

- Basic computer skills: Proficiency in using software for call logging, customer information management, etc.

- Willingness to learn: Openness to training and feedback to improve call handling and sales skills.

- Positive attitude: Maintain a friendly and enthusiastic demeanor to engage customers effectively.

• Experience

  0 - 1 Years

• No. of Openings

  15

• Education

  12th Pass

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Bhubaneswar