Hiring Fresher - Telecaller - Bhubaneswar

key responsibilities:

1. make outbound calls: reach out to potential customers or clients using a provided list of contacts.

- engage in conversation to promote products or services offered by the company.

2. handle inbound calls: answer incoming calls from customers or clients who are seeking information or assistance.

- provide accurate and helpful information in a professional manner.

3. conduct cold calling: reach out to prospective customers who have not shown interest in the company before.

- pitch products or services effectively to generate new leads or sales opportunities.

4. maintain call logs: keep detailed records of all calls made or received for reporting and monitoring purposes.

- update customer information and follow-up actions as necessary.

5. follow script guidelines: adhere to scripts provided by the company to ensure consistency in communication with customers.

- customize scripts as needed based on customer responses or inquiries.

required skills and expectations:

- strong communication skills: ability to clearly convey information and build rapport over the phone.

- customer service orientation: focus on meeting the needs and expectations of customers in a professional manner.

- basic computer skills: proficiency in using software for call logging, customer information management, etc.

- willingness to learn: openness to training and feedback to improve call handling and sales skills.

- positive attitude: maintain a friendly and enthusiastic demeanor to engage customers effectively.

• Experience

  0 - 1 Years

• No. of Openings

  15

• Education

  12th Pass

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Bhubaneswar