BPO Executive Female Jobs in Vikas Puri

Job DescriptionPosition Title: Tele Sales Executive.Location: Vikaspuri , New DelhiJob Type: Full Time________________________________________Job Overview:The Client Relationship Executive will be responsible for managing and nurturing relationships with our clients to ensure their needs are met, satisfaction is maintained, and long-term business partnerships are established. This role requires strong communication skills, a proactive attitude, and the ability to solve problems efficiently. The Client Relationship Executive will act as a liaison between clients and internal product, ensuring a seamless digital journey and closure.________________________________________Key Responsibilities: Client Communication & Management: Client Retention & Satisfaction: Sales & Upselling:o Identify opportunities for upselling or cross-selling additional products or services that may benefit the client.o Work closely with the sales team to support lead generation and conversion efforts, while also maintaining existing client relationships. Reporting & Documentation:o Maintain accurate and up-to-date records of all client interactions, feedback, and transactions using CRM tools or databases.o Prepare and present regular client reports and updates to management, highlighting key account developments, feedback, and potential issues.________________________________________Skills & Qualifications: Education: 12th pass and above Experience: Open for freshers and experience only Female staff required Salary : 14,000 18,000/- + Incentives Timing : Monday Saturday : 10.15 am- 6.45 pm Address: Akiko Global Services Limited.A-8, Vikaspuri SBI Bank 3rd floor. New Delhi Near:- uttam nagar East Metro station.Akash institute. Contact Details: Mukund@akiko.co.in +91-8920261755