Customer Support Executive Graduate Experience Jobs in Jaipur

Job Overview:We are seeking a dedicated and empathetic Customer Support Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring customer satisfaction by addressing and resolving inquiries and issues. The ideal candidate has strong communication skills, a passion for helping others, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Deliver a Customer-First Experience:Treat every customer interaction as a priority. Ensure quick, professional, and courteous responses that reflect Karbans values of innovation, reliability, and care.Multi-Channel Customer Support:Manage and respond to customer queries across WhatsApp, phone calls, emails, SMS, and chat. Maintain consistency and quality of support across all platforms.Issue Understanding & Resolution:Understand both technical and non-technical issues, provide accurate solutions, and troubleshoot proactively to reduce downtime for customers.CRM Data Management:Log all support interactions in the CRM system with 100% accuracy. Keep records updated with current status, follow-ups, escalations, and resolutions.Own Every Case:Take end-to-end ownership of support tickets. Ensure timely closure, internal coordination, and customer feedback loop completion.Coordinating With Service Agencies:Communicate with external service engineers, partners, and technicians to ensure timely onsite visits, installations, or repairs. Track job completion status.Documentation & Paperwork:Handle service reports, installation forms, and warranty documentation professionally and accurately. Ensure all paperwork is collected and filed digitally.Customer Follow-Ups & Satisfaction:Conduct follow-ups to ensure issue resolution, track satisfaction levels, and implement learnings from feedback received.Maintain Service SLAs:Track ticket timelines and ensure all support cases are resolved within the defined turnaround time. Escalate proactively in case of delays.Internal Team Collaboration:Coordinate with product, logistics, sales, and R&D teams to communicate customer issues and gather updates or solutions.Knowledge Sharing & Learning:Continuously update internal knowledge bases (FAQs, troubleshooting guides) and actively participate in learning sessions.Excel & Data Reporting:Use Excel to analyze support data, generate weekly and monthly reports, identify recurring issues, and assist in process improvements.Support Customer Onboarding:Help new users understand product features, installation procedures, maintenance tips, and general product use.Track and Report Trends:Identify patterns in customer complaints and report them for product or process improvement.Proactive Communication:Send alerts or updates to customers regarding deliveries, installations, filter replacements, and AMC renewals via WhatsApp or email.Uphold Karbans Service Promise:Represent the Karban brand with professionalism, empathy, and a solutions-oriented mindset at every customer touchpoint.Requirements:High school diploma or equivalent; bachelor's degree preferred.Proven customer support experience or experience as a client service representative.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Customer-focused and ability to adapt/respond to different types of characters.Proficiency in English.Working Conditions:Full-time position with standard working hours i.e. 9 AM - 6 PM, Monday to Saturday.What we offer:Competitive salary & benefits.Professional growth opportunities.Inclusive & collaborative culture.Sick, casual and privilege leaves.

Customer Care ExecutiveLocation: JaipurType: Full-timeAbout the CompanyFine Acers Private Limited has emerged as a leading developer based in Jaipur, Rajasthan,and is Indias fastest-growing and most versatile resort development company. We offer someof the most sought-after luxury destinations, operated by international hospitality brands, atexotic locations worldwide.With over 15 years of experience in real estate and hospitality, our passion for creatinglifelong income opportunities for investors has driven us to introduce a revolution in theluxury resort space.The companys vision is to establish itself as a prominent player in the hotel and resortindustry by acquiring and developing approximately 5,000 keys across properties by 2030.As a leading luxury resort investment company, Fine Acers is dedicated to providing itsinvestors with unparalleled value and peace of mind. The benefits of investing with FineAcers include: Property appreciation with robust and consistent cashback returns Annualcomplimentary stays at our luxurious resorts Theprivilege of hosting major event (including destination weddingaccommodation, venue and lawn only) at our resorts once in a lifetime without anyadditional charge of hiring venue. Hassle-free property maintenance with zero maintenance chargesFine Acers pioneered the sale-leaseback model for resort properties and has expanded itspresence across diverse destinations. From the regal charm of Jaipur, the enchantinglandscapes of Udaipur and Jawai, and the spiritual ambience of Pushkar, to the scenic beautyof Coorg- known as the Scotland of India- our resorts offer unparalleled luxury andinvestment potential.Our Luxury Destinations Include: TheWyndhamGrand,Jaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Jawai RegentaResort by Royal Orchid, Pushkar KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Udaipur TheResort, Udaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Coorg KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Goa TheAme,SakleshpurAbout the RoleFine Acers is hiring a Customer Care Executive who can deliver exceptional service, buildstrong client relationships, and play a pivotal role in creating memorable customerexperiences. This role is ideal for someone who thrives on meaningful conversations,understands high-touch service, and can convert interest into trust and trust into action.Youll be the voice of Fine Acers, helping shape how customers perceive our brand andofferings.Key Responsibilities Serveas the first point of contact for prospective and existing customers,primarily via phone calls. Engage inbound leads and initiate outbound calls to promote Fine Acersloyalty programs and offerings. Convert interest into action with a focus on repeat purchases, upsells, andlong-term customer relationships. Educate customers about the value and exclusivity of Fine Acers offeringsand lifestyle experiences. Maintain detailed call logs, track lead stages, and update the CRM withrelevant insights. Meetandexceed weekly and monthly conversion and loyalty sales targets. Provide customer feedback to internal teams to help improve offerings,communication, and experiences. Assist in the optimization of calling scripts and engagement flows based oncustomer response patterns.What We are Looking For 1 - 3 years of experience in customer service, inside sales, or telemarketingwith a strong sales orientation. Proven ability to convert leads, handle objections, and close conversationswith outcomes. Excellent verbal communication in English (additional languages are a plus). Comfort with CRM tools, call tracking systems, and structured follow-ups. Empathyfor the customer, but a drive for results. Ability to operate in a fast-moving, early-stage company where processesare still evolving. Background in luxury, real estate, travel, hospitality, or lifestyle products is astrong advantage.

We are seeking a proactive and empathetic Customer Support Executive to manage customer queries, resolve issues, and ensure a seamless post-sales experience. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to handle pressure professionally.Key ResponsibilitiesHandle incoming customer queries via phone, email, WhatsApp, and other platforms.Provide accurate information about products, services, warranties, and return policies.Coordinate with internal teams (warehouse, service, R&D) to resolve customer issues.Maintain detailed records of customer interactions, complaints, and resolutions.Follow up with customers to ensure their issues are resolved and they are satisfied.Support order tracking, replacement, and refund-related queries.Manage CRM software for logging support tickets and updating status.Escalate complex issues to the relevant departments promptly.Share weekly reports on customer satisfaction and support metrics.Assist in collecting customer feedback and suggesting process improvements.Required SkillsStrong communication and interpersonal skills (Hindi & English mandatory).Patience and problem-solving attitude.Familiarity with CRM tools, ticketing software, and MS Office.Ability to multitask and work under pressure.Basic knowledge of e-commerce and logistics will be a plus.QualificationBachelors degree in any field.Minimum 1 year of experience in a customer service / support role preferred.Salary & BenefitsSalary: 25,000 per monthOpportunity to work with a growing D2C brand.Friendly work culture.Performance-based incentives.

Job Description:We are looking for a Customer Support Executive with excellent English communication skills for a reputed travel company process. The role involves handling customer queries via chat and voice calls, related to travel bookings, cancellations, rescheduling, and general inquiries. Key Responsibilities:Handle inbound and outbound customer queries via chat and voice calls.Assist customers with travel bookings, itinerary changes, cancellations, etc.Provide prompt and accurate information on travel packages, airline policies, and company services.Maintain a high level of customer satisfaction through professional communication.Resolve issues effectively within TAT (Turn Around Time).Coordinate with internal teams and travel partners when needed. Requirements:Fluent in spoken and written English (mandatory)Minimum 6 months1 year of experience in BPO/customer support (travel domain preferred)Knowledge of GDS systems (like Amadeus, Galileo, Sabre) is an added advantageComfortable with chat and voice callingGood typing speed and computer skillsWilling to work in rotational shifts (if required)

Job Responsibilities - Building and maintaining profitable relationships with key customers.- Identify and develop prospective clients with foc used and effective presentation.- Organize and manage sales from introduction to closing.- Develop and implement marketing and sales strategies.- Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently.- Keeping customers updated on the latest products in order to increase sale

Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required

o Build and maintain long-term relationships with existing clients.o Serve as the main point of contact for all post-sales customer interactions, including inquiries, complaints, and feedback.o Ensure that customer expectations are met by providing timely and accurate responses to all queries.o Facilitate effective communication between clients and other departments (sales, legal, accounts, etc.) to resolve issues efficiently.

Job Role & Responsibilities : Connecting to customers through calls. Listen & resolve customer complaints. Generate leads, references by maintain great customer relationships. Maintain databases and provide daily, weekly and monthly reports.Education : Graduate in any disciplineExperience : 1 years in Customer Support DomainBehavioral Skills: Excellent communication skills Good listening Problem solving Confidence Positive attitude Hard workingTechnical SkillsUse of MS excelFamiliar with CRM and Software

Job Description German Voice Process Key Responsibilities:Dedicated Candidates are required for handling International Inbound calls.The Major job role will be to answer incoming calls from customers who want to place ordersRespond to inquiries, and provide general information.You will be a part of the contact team that believes in Delivering Joy.Through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phoneRequirements:Should be a graduate (not a constraint for deserving candidate) , must have international voice experience of minimum 3 year in reputed International BPO , flair for customer service , Excellent upselling skills,

job descriptionjob postings on various portals and look for a suitable candidate for hiring purposegood spoken and written communication in English and Hindi good command on MSOfficemaking policies for company time to time maintaining all employees records starting form hiring,on bording,performance till exit or termination

Job Title: Telecalling ExecutiveWork from Office - Vaishali Nagar, Jaipur Job Description- Telephonic Sale Conversion from given leads of potential buyers.- Candidate will be pitching an Ed-tech program i.e. Digital Marketing Course- Handle objections by clarifying, convincing, and working through differences to a positive conclusion with prospective and present clients.- Making use of a platform like Business WhatsApp to create a personal touch with buyers.- Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators.- Submit daily progress reports and ensure data is accurate.- Track and record activity on accounts and help to close deals to meet these targets.- Understand the companys goal and purpose so that will continue to enhance the companys performance.Functional Area: Telecalling, Client Communication, Lead Employment Type: Full Time, PermanentSalary: Rs. 10,000/- -Rs. 20,000/-Experience: 3 Months - 12 MonthsEducation: Graduation or relevantAbout CompanyName: TechiegigsSector: Education

1.Responding promptly to customer inquiries.2.Communicating with customers through various channels.3.Acknowledging and resolving customer complaints.4.Knowing our products so that can answer questions.5.Providing feedback on the efficiency of the customer service process.6.Ensure customer satisfaction and provide professional customer support.