Customer Support Executive Fresher Jobs in Moti Nagar

As a Customer Support Executive, you will play a vital role in assisting our customers and ensuring they have a positive experience with our services. You will be the first point of contact for customer inquiries, providing them with timely and effective solutions.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and concerns through phone, email, or chat promptly and courteously.- Provide Product Information: Inform customers about our products, services, and any promotions, ensuring they have all necessary information to make informed decisions.- Resolve Issues: Identify and resolve customer issues efficiently, escalating more complex problems to the appropriate departments when necessary.- Maintain Records: Document customer interactions and feedback accurately in our system to help improve service and product offerings.- Follow Up with Customers: Ensure customer satisfaction by following up on unresolved issues or inquiries to confirm they have been addressed.Required Skills and Expectations:- Excellent verbal and written communication skills are essential to clearly convey information and instructions to customers.- Strong problem-solving abilities enable you to think critically and resolve issues effectively.- A customer-oriented attitude is crucial; you should genuinely want to help customers and improve their experiences.- Basic computer skills are necessary for using customer support software and managing customer data efficiently.- Experience in customer service or a related field is a plus but not mandatory; we welcome candidates with a passion for helping others and a willingness to learn.

Roles & Responsibility . Answer customer inquiries and resolve issues by maintaining a positive and professional demeanour. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Provide product and service information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the management as needed. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Documenting details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal / external departments. Other duties as assigned

Promoting sales of the product to new clients. Identify and analyze different sales options. Providing accurate information about the products to the customer. Handling customer queries/complaints related to products. Planning and executing the desired sales target. Maintaining the full record of sales. Having good communication skills. Coordinate and regular follow up with them for their product requirement. Building customer relationship. Preparing sales and marketing strategies as per the business requirement. Good Knowledge in MS-Excel and email writing. Participate on behalf of the company in exhibitions or conferences. Negotiate/close deals and handle complaints or objections

*URGENT REQUIREMENT *CUSTOMER SUPPORT EXECUTIVESVoice & Non-Voice BPO Processes(Both Male & Female candidates below 35)English CompulsoryEducation:12th pass and aboveLocation - Moti Nagar, DelhiSALARY -Inhand 15000-16000,travel allowance(based on process)-2500*

India's Number Brand hiring Going on don't miss this opportunityDate of joining 21st Feb*Grab this opportunity*No Night Shifts* NO SALE OR TARGET BASED JOBUnder graduate/ Graduate both can applyImmediate Joiners Required for domestic profile (Freshers with Graduate can apply & Undergraduate Experience can apply)Good Communication in English required.Salary 15k to 16k in hand depends on interview.Rotational shift (Day Shift)Rotational week.offJob location - Delhi Moti Nagar For more informationJob OverviewWe are looking for a Customer Support Executive to assist our customers with queries whenusing our products and services. Customer Support Executive responsibilities includeresolving customer queries. To be successful in this role, you should be an excellentcommunicator whos able to earn our clients trust. You should also be familiar with helpdesk software. Ultimately, you will help establish our reputation as a company that offersexcellent customer support during all sales and after-sales procedures.Responsibilities? Respond to customer queries in a timely and accurate way.? Identify customer needs and help customers use specific features? Update our internal databases with information about technical issues and useful discussions withcustomers? Monitor customer complaints & reach out to provide assistance? Share feature requests and effective workarounds with team members? Follow up with customers to ensure their issues are resolved? Gather customer feedback and share with our Management? Assist in training junior Customer Support RepresentativesRequirements? Fresher can apply & experience too? Excellent communication and problem-solving skills? Multi-tasking abilities? Patience when handling tough cases? Any Graduate can apply? Work from office

Inbound Voice processProcess - Daikin Company - JindalX Fresher CTC - 15,606 In hand - 15000KExp CTC 16500In-hand 15800Rest deduction is for ESIC.For an initial 18 days, you will get 5000 rs as a stipend for training. Day shift 9 hours 6days working 1 Rotational off WORK FROM OFFICE

To do outbound calls and provide information to customer about products ans services and change it in sales

We are hiring the candidate of Tele sales Executive for Delhi Local Candidate. Candidate should be good communication and fresher also required. insurance and credit card experienced are welcome also.