Customer Service Associate Job Vacancies in Surat

Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.

- Customer Engagement: Interact with customers in a friendly and helpful manner to provide assistance and answer questions about products.- Point of Sale Systems: Operate POS systems to process transactions accurately and efficiently.- Product Knowledge: Learn about the products in the store to be able to provide detailed information to customers.- Teamwork: Collaborate with colleagues to ensure smooth operations and customer satisfaction.- Merchandising: Assist in organizing and displaying products to attract customer attention and maximize sales.- Customer Service: Resolve customer complaints or issues in a professional and timely manner.- Cash Handling: Handle cash transactions accurately while adhering to cash handling policies and procedures.- Stock Replenishment: Monitor and restock inventory to ensure products are readily available for customers.- Inventory Management: Keep track of inventory levels and assist in inventory counts as needed.- Retail Operations: Support overall retail operations, including opening and closing procedures, cleaning, and organizing the store.Required Skills and Expectations:- Strong communication and interpersonal skills- Ability to work well in a team environment- Basic math skills for cash handling- Attention to detail in stocking and organizing merchandise- Willingness to learn about products and provide excellent customer service- Ability to work a flexible schedule, including evenings and weekends if needed

Key Responsibilities:Sales Support:Assist the sales team in day-to-day activities, including order processing, contract preparation, and quote generation.Coordinate with the sales team to ensure accurate and timely responses to client inquiries.Client Communication:Act as a point of contact between clients and the sales team.Address customer queries, resolve issues, and provide product/service information.Sales Documentation:Prepare and maintain sales-related documents and reports.Ensure all contracts and agreements are complete and compliant.Inventory Management:Monitor inventory levels and coordinate restocking as necessary.Work with the warehouse team to ensure timely order fulfillment.Sales Data Analysis:Analyze sales data and prepare reports to identify trends and opportunities for improvement.Assist in developing sales forecasts and strategies.Event Coordination:Assist in organizing and coordinating sales events, trade shows, and promotional activities.Qualifications:Bachelor's degree in Business Administration, Marketing, or a related field.Proven experience in a sales support or coordination role is a plus.Excellent organizational and multitasking skills.Strong attention to detail and problem-solving abilities.Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).Effective communication and interpersonal skills.

Customer care To handle back office activities, customer queries . For further details call us.

Job Responsibilities:Providing support & services to clients.Take follow ups and provide updates.Resolves customers query.Feedback from clients.Receive new requirements from clients.Desired Candidate Profile:Should be graduate candidate.Should have good communication skills.Should have knowledge of accounting.Prefer male candidates.

-calling existing and potential customers to persuade them to purchase company products and services.-Accurately recording details of customers purchase orders.-Processing all customer purchases accordingly.-Generating promising leads for the outside sales team to pursue.-Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.-Developing and sustaining solid relationships with customers to encourage repeat business.-Using sales scripts proffered by the company to drive sales and respond to customer rejections.-Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.-Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

We are looking for 5 Telecaller Posts in Udhna Surat with deep knowledge in Telemarketing,Phone Banking,Microsoft Office,Telecalling and Required Educational Qualification is : Higher Secondary, Diploma, Other Bachelor Degree, B.Com

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Our company engaged in lubricant, two wheeler battery and spare parts business. We are dealing in all over India. You work only in our company data base in our company mobile application*ResponsibilitiesFollowup inquiry and receive calls from new and existing customers Promoting products and salesfind interested customer and finalize deal*Requirements And SkillSmartphoneGood at mobileGood communication skillsGood in follow up

Contact potential or existing customers to inform them about a product or services. Identify and assess customers needs to achieve satisfaction. Ask questions to understand customer requirements and close sales Able to manage large amounts of incoming phone calls or inquiries. Provide accurate, valid and complete information by using the right methods/tools Enter and update customer information in the database Build relationships with existing users and new clients.

Responsibilities Brainstorming with the CEO to create new project strategies Identifying sales and services that would appeal to new clients Managing company and client expectations Creating sales pitches and proposals Executing sales objectives Managing client accounts Finding new sales leads on LinkedIn and by Cold Calling, Email outreach, etc and conveting them to sales. Arranging business meetings and one-on-one conversations with prospective clients Attending networking events Negotiating sales contracts Preparing sales contracts; following company rules and guidelines Building trust and long-term relationships with clients/customers Managing records of sales, revenue, and other important data Making professional decisions in a fast-paced environment Cultivating positive interactions and relationships with sales representatives, team leaders and managers, and executives to evaluate sales strategy to drive results Motivating team members to exceed expected goals Developing ways to improve the customer experience and build customer loyalty Researching the market and industry trends Develop entry-level staff into valuable salespeople. Requirements 3 -5 years of previous experience in sales, management, customer service, finance, administration, or related field MBA in sales, or relevant field Goal-oriented, organized team player Encouraging to team and staff; able to mentor and lead Eager to expand the company with new sales, clients, and territories Able to analyze data and sales statistics and translate results into better solutions Able to multi-task, prioritize, and manage time effectively Self-motivated and self-directed Experienced at compiling and following strict budgets Experienced at preparing and presenting quarterly goals and forecasts for future projects Comfortable in both a leadership and team-player role Creative problem solver who thrives when presented with a challenge

We have vacant of 10 Tele Calling Executive Jobs in Surat for Freshers Educational Qualification : Secondary School Skill good comunication etc.

Hotels and ResortsHolidaysTravels and toursTelecalling for outbound processInhouse sales executive

Currently we are hiring candidates for Customer Service / Customer Support the position of Voice Associates Experience: 0 to 7 years - Both Fresher's and Experienced candidates are eligible.Job Description:Voice process (Inbound & Outbound Process)Receive calls from customers to resolve their issuesReply to customers and address their concernsCommunicate with the client via phone to discuss ongoing issuesHandling customer queries and solving them effectively.Good career growth.Communication Skills should be Excellent Job Location: SuratShift Timings : Night Shift (US and UK Shift)Salary: 18,000 to - 35,000.00 /monthWorking Days- Monday to Friday (Sunday -Saturday off)Please only call if you are qualified in above mentioned details.Regards,Votiko Team

Looking telecaller female. Industry, IT, and TextileLocation. Surat (saroli bhatar) Salary. 10k to 18 kExperience. 6 month two years in prior ExpierinceSkill, strong customer skill

International Call Center Executive with fluent english ( Remote Work )Need calling agent who is fluent in english and able to work on rotational shift. You should have your own computer and broadband connection at your location.Kindly call after 6pm evening.

We are seeking a highly motivated and organized CRM Executive. The successful candidate will be responsible for managing our customer relationship management (CRM) system and supporting our marketing and sales teams in delivering effective campaigns and initiatives. The ideal candidate will have a strong background in CRM and marketing automation, excellent communication skills, and the ability to manage multiple priorities.Responsibilities:Manage and maintain our customer relationship management (CRM) system, ensuring data accuracy and completeness.Develop and implement CRM strategies and initiatives to support our marketing and sales teams in achieving their goals.Work with the marketing team to develop and execute targeted email campaigns and other marketing initiatives.Monitor and analyze campaign performance, providing insights and recommendations for improvement.Collaborate with the sales team to develop effective lead management processes and track lead-to-sale conversion rates.Conduct market research and customer segmentation to inform marketing and sales strategies.Provide training and support to users of the CRM system.Ensure compliance with data protection regulations.Stay up-to-date with industry trends and best practices in CRM and marketing automation.Requirements:Bachelor's degree in Marketing, Business Administration, or a related field.At least 1 years of experience in CRM or marketing automation.Excellent communication skills, both written and verbal.Strong analytical skills and attention to detail.Proficiency in CRM software, marketing automation software, and Microsoft Office.Ability to manage multiple priorities and work effectively in a fast-paced environment.Knowledge of data protection regulations.Strong team player with the ability to collaborate effectively across departments.Flexibility to work outside of normal business hours as needed.

We are looking for a friendly and customer service-oriented Retail Sales Associate to work in the store. The retail sales associate is responsible for welcoming customers, answering any queries about the stock, and helping customers ring up their purchases.As a retail sales associate, you must have excellent interpersonal skills. A good retail sales associate balances achieving sales targets while respecting the needs of customers.Retail Sales Associate Responsibilities:Greet customers.Help customers find items they are looking for.Advertise current specials to customers.Ring up purchases.Keep the storeroom neat and organized.Ensure that an accurate record of the inventory is kept.Elevate complaints to management.Retail Sales Associate Requirements:Excellent interpersonal skills.Basic mathematic skills.Ability to work flexible hours.Prior experience in retail.Ability to work in a team.

We are looking for a skilled pizza maker to prepare high-quality pizzas according to customers orders. The pizza makers responsibilities include preparing pizza dough, cutting, grating, or slicing various ingredients, and removing pizza debris from the pizza ovens. You should also be able to maintain a clean workstation at all times.As a pizza maker, you should ensure that kitchen safety protocol is properly followed. Ultimately, a top-notch pizza maker should be able to train and mentor kitchen staff.Pizza Maker Responsibilities:Preparing pizza dough, sauces, and various toppings, such as tomatoes, peppers, mushrooms, onions, and meats.Monitoring the temperature of the pizza ovens as well as cooking times.Preparing high-quality pizzas according to company recipes.Monitoring inventory and placing orders for more supplies as needed.Cleaning workstations before pizza preparation.Ensuring that all utensils and cooking equipment are sterilized before each use.Plating or packaging pizzas accordingly.Managing all food order slips and ensuring that customers orders are completed in a timely manner.Disposing of expired or spoiled ingredients at the end of each shift.Pizza Maker Requirements:High school diploma or GED.A food handlers license is preferred.Proven food preparation and food handling experience.Working knowledge of proper food handling procedures.The ability to follow standardized recipes.The ability to work in a fast-paced environment.The ability to work in a team.Excellent communication skills.Exceptional customer service skills.

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targetsRequirements

We are looking for a customer service representative who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer complaints.Job Responsibilities:Any Inbound Outbound KPO, BPO process associateEmail support, Chat Support Process, Customer CareMust speak English fluently in US, UK or Australian Accent.Candidate appeared for IELTS will be given priority.International customer support Exp will be given priority.Location: SuratSalary: 15,000 to - 35,000.00 /monthWorking Days- Monday to Friday (Sunday -Saturday off)Please only call if you are qualified in above mentioned details.Regards,Votiko Team

Votiko is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Votiko works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Votiko drives innovation to improve the way the world works and lives. PRIMARY RESPONSIBILITIES:Primarily responsible for the acquisition of new clients & customers, retention & dealing with existing customer.Responsible for revenue generation.Identify selling possibilities and evaluate customer needs.Actively seeking out new sales opportunities through cold calling, networking and references.Listening to clients wishes and concerns.Negotiate/close deals and handle complaints or objections.Creating a positive Brand Image / awareness.Develop & Customize Proposals and close deal/account.Meet and surpass business expectations and contribute to our company's rapid and sustainable growth.SKILLS & QUALITIES REQUIRED:Proficiency in EnglishThorough understanding of marketing and negotiating techniquesFast learner and passion for salesLocation: SuratSalary: 15,000 to - 35,000.00 /monthWorking Days- Monday to Friday (Sunday -Saturday off)Please only call if you are qualified in above mentioned details.Regards,Votiko Team