- responsible for assisting passengers during check-in and boarding processes at the airport. this includes guiding passengers to the correct check-in counters, assisting with baggage drop-off, and ensuring timely boarding.
- handle customer inquiries and provide excellent customer service throughout their airport experience. this involves addressing questions regarding flight schedules, delays, baggage policies, and other concerns passengers may have.
- ensure the safety and security of passengers by following strict aviation security protocols. this includes screening passengers and their belongings, monitoring terminal areas, and reporting any suspicious activities to the appropriate authorities.
- collaborate with airline staff and ground crew to coordinate efficient aircraft turnarounds. this involves communicating with pilots, cabin crew, and maintenance personnel to ensure all flights depart on time.
- assist with airport operations such as ticketing, gate assignments, and managing flight information displays. this role requires attention to detail and quick problem-solving skills to handle unexpected challenges.
- maintain a professional and courteous demeanor at all times when interacting with passengers and colleagues. strong communication skills and a positive attitude are essential for this role.
Experience
0 - 2 Years
No. of Openings
179
Education
12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
Role
Airport Ground Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office