We are looking for a Customer Service Representative in Surat, India. This role is perfect for individuals with 0 to 3 years of experience, especially those who have completed their 12th grade. As a key member of our team, you will ensure customer satisfaction through effective communication and y Responsibilities:nn1. Customer Assistance: You will handle customer inquiries through various channels, providing information and resolving issues in a friendly and efficient 2. Problem Solving: You will identify customer problems and work towards effective solutions, ensuring customers' needs are met 3. Record Keeping: You will maintain accurate records of customer interactions, ensuring all information is logged properly for future 4. Feedback Collection: You will gather customer feedback to help improve services and products, contributing to the continuous improvement of the quired Skills and Expectations:nnCandidates should have clear communication skills to interact with customers effectively. A strong problem-solving ability is important to address customer issues swiftly. Basic computer skills are necessary for record-keeping and documentation. You should be a team player with a positive attitude, ready to learn and adapt to new situations. A commitment to providing excellent customer service is essential in this role.
Experience
0 - 3 Years
No. of Openings
33
Education
12th Pass
Role
Customer Service Representative
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF, Travel Allowance (TA), Health Insurance, Food/Meals, Accommodation, Two-way Cab