Customer Service Representative Job Vacancies in Vadodara

We are looking for a Customer Support Representative to join our team in Vadodara. This role is ideal for individuals with a passion for helping others, whether you are starting your career or bringing some experience. You will assist customers with their inquiries and ensure their satisfaction, contributing to a positive experience.Key Responsibilities:- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and clear answers to their questions.- **Resolve Issues:** Identify and troubleshoot customer problems, working to resolve issues quickly and efficiently while maintaining a positive attitude.- **Document Interactions:** Keep accurate records of customer interactions and feedback in our systems to help improve services and products.- **Collaborate with Team:** Work closely with other team members and departments to share information and ensure that customers receive the best support possible.Required Skills and Expectations:Candidates should have good communication skills in English and preferably one or more local languages. A friendly and patient demeanor is essential, as you will deal with various customer inquiries. Ability to work well under pressure, strong problem-solving skills, and a willingness to learn are crucial for this role. A basic understanding of computers and navigating software applications is also necessary. You should be a team player, eager to assist others, and committed to delivering a high level of customer service.

Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.Assist with credit limit adjustments, card replacements, and account updates.Educate customers on benefits, rewards, and policies.Maintain records in CRM and ensure compliance with company policies.Meet performance metrics and deliver a positive customer experience.

Freshers& ExperienceFluent in English Good Communication#Excellent English communication#Rotational Shifts- #6days work in a week

Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.Assist with credit limit adjustments, card replacements, and account updates.Educate customers on benefits, rewards, and policies.Maintain records in CRM and ensure compliance with company policies.Meet performance metrics and deliver a positive customer experience.

Job description:Make outbound calls to prospects from lead lists or company-generated databases.Clearly explain product/service features, benefits, pricing, and any current offers to potential customers.Persuade prospects to purchase products or services, ensuring a high conversion rate.Successfully convert qualified leads into sales.Accurately maintain and update customer details in the CRM system.Excellent spoken English is mandatory.Age limit: 18 to 30 years.Open to all educational backgrounds. Graduation is not required.Willingness to work in the night shift (US hours).Candidates must be based in Vadodara, and if not, be open to relocation.Experience: 0 - 5 years. Freshers are encouraged to apply.Perquisites:Five-day work week (Monday to Friday)Fixed weekly offs (Saturday and Sunday)No rotational shifts consistent working hoursAttractive fixed salary with uncapped incentivesJob Types: Full-time, PermanentShift availability: Night Shift (Required)Work Location: In person

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Maintain a thorough understanding of company products, services, and policies to effectively assist customers. Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.

**Job Alert Hiring in Vadodara!** **Position:** Customer Support & Sales Executive (Logistics) **Company:** TruckGuru Indias Trusted Truck Booking Platform **Location:** Vadodara, Gujarat **Type:** Full-time **Salary:**Fix Basic salary+Incentive additional* **About Us:** TruckGuru is a fast-growing tech platform offering reliable truck rental services for commercial & household transport. Website: www.truckguru.co.in**What You'll Do:** - Handle inbound/outbound calls to vendors & clients - Help customers book trucks - Share quotations, follow up on leads - Maintain records & drive sales - Earn incentives per transaction!**Requirements:** - Graduate (No Engineers/Diploma holders) - Min 1 yr experience in Sales/Customer Support - Age: Up to 35 years - Based in Vadodara only (No remote) - English preferred, Hindi/Gujarati a plus *Freshers not eligible***Work Days:** MonSat **Time:** 9:30 AM 6:00 PM**Why Join?** - Great incentives - Growing logistics tech company - Professional team culture**To Apply:** Send your resume now! Visit: www.truckguru.co.in

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

We are Hiring for Bpo process: Banking Voicecustomer Support Executivesqualification: Any Graduatesalary; 210000 to 240000 Ctc Pashift: Day for Female/ Rotational for Male6 days Working / 1 Rotational Weekly Off

Company Information: ECARE INFOWAY LLPAddress: 408, Trivia Mall, Natubhai Circle, Racecourse Road, Vadodara - 390007Company Overview:eCare Infoway has expertise in e-Commerce websites digital products, mobile apps, and custom software. Were technologists and entrepreneurs, so we understand the technical and business challenges of creating digital products. We help brands identify and promote their unique selling proposition and create strong brand identities focused on innovation, interaction, and engagement. We are exploring futuristic ways in everything - from design to conversation, from content to communication, from A to Z of everything and anything we do.Position: Education CounselorYears of Experience: 6 months - 1 or 2 Years (Preferably Relevant)Location: The current location of the candidates will be Vadodara, Gujarat.Salary: Best in the industry and negotiable based on skillQualificationsStrong expertise in Educational Consulting and Student CounselingExcellent Communication skillsExperience in Career CounselingA Bachelors degree or higher in Education or a related fieldFamiliarity with the education sector and its trendsExperience in sales, marketing, and customer service is a plusRoles and ResponsibilitiesProvide student counseling on educational programs and career pathways.Drive sales and enrollment through persuasive techniques.Manage customer relationships and address inquiries and concerns.Offer advisory services to students and parents regarding educational options.Communicate effectively with students, parents, and colleagues.Follow up on leads and maintain communication throughout the enrollment process.Collaborate with team members to optimize sales strategies and outcomes.Prepare sales reports to track performance and identify areas for improvement.Participate in professional development activities to enhance counseling and sales skills.Gather and analyze customer feedback to improve serve

- Ensuring your learning curve is high at all times- Ensuring that customer service is top of the game and as per our standards- Consulting prescriptions and patients- Arranging the medicines in the racks and in medical boxes- Recommending another brand of medicine but of the same molecule to the patient- Answering Customer queries face to face or by Phone- Selling OTC medicines and various offers - Managing of expiry medication- Billing process in computer software- Handling cash in billing counter and deposit in the bank- Monitoring and analyzing the expenditure on drugs, providing reports as required- Conducting accurate weekly audit process - Establishing, developing and maintaining relationship with existing and new customers

We are recruiting Customer support team for our Organization.*Answering Call And Diverse To Departments.*Maintains Security And Telecommunications System.*Informs Visitors By Answering Or Referring Inquiries.*Maintain the details into excel.*Good English Communication skill.

Hiring For Customer Support RepresentativeShifit time : Rotational shift (8Am to 12AM between)Salary : Upto 20K (Depends On Interview & Experience)Location: VadodaraJob Responsibility :- Handles customer query/ requests/issues/questions in a professional manner, with sensitivity to diverse audiences, and strives to deliver a first time resolution service;May manage requests/issues/questions that have not been resolved at first contact, demonstrating tact and diplomacy#Fresher Graduated Apply

Pointers: Any Graduate with excellent verbal communication skill. International calling experience preferred. 100 % US Shift ( 7.00pm to 5.00am) Night shift ONLY 100 % work from office. Location : Vadodara

1.BACK OFFICE WORK2. HANDLING CUSTOMER 3. TEAM HANDLE 4. COMMUNICATION SKILL GOOD

Job Location - Vadodara (On-Site)Youll do: Review the job description; understand the requirements of the clients and accordingly execute a search plan for identifying potential candidates to fit the requirement. Source candidates using multiple channels like job portals, internal database, social media etc. Assess applicants relevant experience, knowledge, skills and competencies Scheduling, coordination and ownership of end-to-end recruitment cycle. Build strong candidate relationship & credibility to leverage their trust for getting referrals. Negotiating wage rates and other terms of employment and gain commitment from candidates for current and future job requirements Submitting candidates resume to the hiring managers for further scrutiny or consideration. Timely communication with the candidates and keeping them posted with updates on their candidature. Partner with our onsite sales team in North America to understand the clients needs and requirements Engage regularly on an ongoing basis with the candidates through email, voice & video calls. Youll Need: Excellent written and verbal communication skillsNegotiation & Convincing Skills.Proficiency with MS Office.Organization/Coordination Skills.Relationship Management skills.Learning Agility.Go getter attitude

No Rejection, No English-Hindi & Marathi & Average English Call Center-Call & GO for Direct Interview in DIRECT COMPANY-Apply Now-Urgent OpeningEducation- HSC Pass OR SSC + 3 Year any DiplomaExperience- Freshers and Experience are WelcomeShifts- Fixed Day shifts for All Candidates + Sunday Off + Public holidayCommunication skills- Hindi language for Hindi Call Center and Marathi language for Marathi Call CenterWe have also opening for Average English, Good English, Gujarati, Tamil, Telgu, Kannad, Malyalam, Oriya, Asami ETC.Candidates should be Active & ConfidanteSalary- 10600 In hand to 16000 in hand + PF + Incentives + OthersLocations - Bhandup NR Station, Thane, Andheri, Turbhe, Airoli, Ghansoli, Malad, Gorwa, Manjalpur

Need a person to manage Social Media Marketing (Facebook, Instagram, YouTube, Google), Create and manage listings on Ecommerce portals like Amazon, Flipkart, Snapdeal, etc , create photo & video content using platforms like Canva, etc., Product Photography. Training will be provided. Shoud be well versed with English, basic I.T. skills, M.S. office (Word, Powerpoint), Canva, YouTube Videos and Social Media.Should have a Computer & Internet connection. Mostly work from home.

Customer sales representative for U.S based BPO Vadodara, Work from officeAbout UsIntelemark Solutions include the skilled manpower and expertise to organize and manage huge inbound and outbound call center services. Our entire team of technical experts comprise of qualified, well-versed and proficient call center agents who can handle massive volumes of day to day calls professionally.CSR-Voice processo Fresher and experienced both can apply.o Age criteria- 18-30 yearso International BPOo Paid weekendsRoles & Responsibility1) Handle customers calls, solve queries. Explain the product to the customer, provide pricing details and obtain the customers basic details2) Should have excellent communication skills and convincing power.Knowledge & Skills Required Qualification minimum 12th Pass and above Good communication skills(Verbal) Basic computer knowledge Good comprehension skills ability to clearly understand and state the issues customers present Effective problem-solving skills including decision making Ability to maintain composure in highly escalated situations Maintain regular and reliable attendance, including the daily schedule as assignedAddress- 212, Sanket Heights, near Akshar chowk, Sunpharma road, Atladara, Vadodara

Job brief: Your main role is to contribute to generating sales for an Australia-based Solar Retailer. You will be responsible for closing sales deals over the phone, maintaining good customer relationships, and maximizing profitability.Prerequisite:To be able to work from 4:30 am - 1:30 pm IST. & Saturday: 4:30am-11:30 pm noon IST.Past Experience in a similar role in an International Call center (UK/US/Australia/Canada/New Zealand)Added Advantage if you have experience in Solar Industry o Experience minimum 1 -3 years (Preferably from MNCs like Genpact, HCL, TCS, Infosys)Any college graduate degree or more5 Star - English rating.Experience:Proven experience as telesales representative inbound/outbound.Proven track record of successfully meeting and exceeding sales targets.Ability to learn about products and services and describe/explain them to prospects.