Customer Service Representative Job Vacancies in Jharkhand

As an Airline Customer Service Representative, you will play a vital role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- **Greeting Passengers**: Welcome travelers at our service counters or on calls, providing a friendly and professional first impression of the airline.- **Assisting with Bookings**: Help passengers with flight reservations, changes, and cancellations, ensuring they understand the process and any relevant policies.- **Handling Inquiries**: Respond to customer queries regarding flight schedules, ticket prices, baggage policies, and other travel-related questions, providing accurate information.- **Resolving Issues**: Address passenger complaints or concerns calmly and effectively, finding suitable solutions to enhance their travel experience.- **Coordinating Services**: Work closely with other departments, such as boarding and baggage handling, to ensure that passenger needs are met promptly.- **Maintaining Records**: Keep detailed and organized records of passenger interactions, issues resolved, and any follow-up actions needed.To succeed in this role, you should have strong communication skills and a friendly demeanor to provide excellent customer service. Attention to detail is essential to handle bookings accurately. A willingness to learn and adapt quickly in a fast-paced environment is important, especially for those with limited experience. You should be comfortable working in an office setting and be ready to handle various customer needs while maintaining professionalism at all times.

As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: You will greet and help travelers at the airport, answering their questions and guiding them through check-in and boarding processes.- **Handling Reservations**: You will manage flight bookings and modifications, ensuring that customers have the correct travel information and updates.- **Addressing Complaints**: When issues arise, you will listen to passenger concerns and provide solutions or escalate problems to supervisors as needed.- **Providing Information**: You will offer details about flight schedules, baggage policies, and airport services to help passengers make informed decisions.- **Maintaining Records**: You will document customer interactions and transaction details in the system for future reference and to enhance service.To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with diverse travelers. A friendly and patient attitude is essential, as you will often deal with stressed or upset customers. Attention to detail is important to handle bookings accurately and manage customer requests without errors. Basic computer skills are necessary for using reservation systems and handling data efficiently. As a recent school graduate, you should be eager to learn and adapt in a fast-paced environment. Time management will help you manage multiple tasks while providing excellent customer service.

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.To do well in this job, you should collect information and capture data promptly to ensure the business databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good peoples skills.Data Entry Clerk Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.Data Entry Clerk Requirements:High school diploma.1+ years experience in a relevant field.Good command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.

Must be excellent in communication verbal and written both.Can handle the queries of the customers.Minimum qualification 12th.Boys need to be comfortable with rotational shifts.Girls fixed shift.Incentives based on the performance.6 days working 1 rotational week off.

We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma

Handle customer queries via phoneExcellent communication and interpersonal skillsPrior experience in customer service or a related field is preferredTyping Speed: 20WPM

Inbound Customer Support, Customer Support Representative

Internship Opportunity at Nitara Foundation Are you passionate about making a difference in the community? The Nitara Foundation is offering an exciting internship opportunity for individuals eager to contribute to social causes while gaining valuable work experience. Position: Internship Location: Work from Office Duration: 3 Months to 6 Months Location: Housing Colony, Govindpur, Jamshedpur, Jharkhand - 831015 Contact: For more details or to apply, reach us at: As an intern at Nitara Foundation, you'll have the chance to engage in meaningful projects, work alongside experienced professionals, and develop essential skills for a career in the NGO sector. Apply now and make an impact!#InternshipOpportunity #NGOInternship #CommunityImpact #NitaraFoundation #Jamshedpur #SocialImpact #NonProfitCareers #InternshipProgram

Get a cance to work with a Multinational Company and boost your profile.Multiple openings available for Multinational CompanyEligibility Criteria - Intermediate (Both for freshers and experieenced)Location - RanchiCTC Offered - 1 LPA - 1.5 LPAShifts - Rotational Shifts (5 days working, 2 rotational weekoffs)For any queries contact - 9102210333As a Customer Service Representative, you will:Provide inbound customer support.Help customers resolve technical financial issues.Assist in correcting billing concerns.Ensure the appropriateness of social media content.Deliver expert customer experienceswith a smile.

Looking for Center ManagerCandidates must have in Healthcare retail experience as FDE/Center Incharge/Center ManagerAccounting of activityHaving the ability to monitor & motivate.Leadership quality.Team playerClient relationshipsManagement proficiencyJob Type: Full-time

Hiring CCE FOR SURVEY Voice Process)Job DescriptionUrgent Requirement Of SURVEY Voice Process!!!!!Join US with Huge Hike +Incentive* Must Have Experience in BPO MORE than 6 months-1 year* Must have good convincing skills* Salary:Rs.10,000-15,000/month(fixed)+Huge Incentives* Shift : US Shift* Working Days: 6 days( Off 1 day)Benefits And FacilitiesFixed Salary on 15 of every month In Salary Account+Huge Incentives.24 leaves in a year+comp offs+b'day leaves Daily/Monthly IncentivesSpot IncentivesNo Extension of Shift TimingsMedical benefitsSalary Increment after 9 months

Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.JOB RESPONSIBILITIESThe following responsibilities are associated with this job role: Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements Comply with Swissport Standard Operating Procedures (SOPs) Operate computers and specialist equipment such as air-bridge, scanners and airline specific software Produce work-related documentation when required Maintain the highest standards of safety and security at all timesCriteria needed for this jobAge : 18 years to 28 yearsQualification: 12th Pass or Above Male and Female both can apply.Communication: Good in Hindi and EnglishSalary: 21,000/- to 25,000/-

Answer phone calls in a more professional manner and provide information about products and services as required by the callersThey are responsible for taking or cancelling orders, and obtaining details of customer complaintsKeep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and commentsProcess orders, applications, and forms

Anyone who are interested for this job please apply as soon as possible. This is for the opportunity for Airport/Airlines. So Freshers and Experience candidates both can apply for their beginner starting jobs.Hurry Up!Seats Are required Available for limited candidates :-Salary Range- 18000/- to 47000/- per Month Rupees.Job Location:- Candidate should be open to relocate.Qualification- 10th/12th/Graduate/ Diploma In Aviation Fresher And Experience Both Are Eligible.Facilities Provided1. Accommodation2. Food Facilities3. Pickup and Drop4. Medical Facilities5. Facilities Also Provided Advantages:-1. Opportunity To Join The Fastest Growing Organization.2. After Completing 6 Months You Can Apply In Any Dept Related To Your Field In Same Airline.3. Opportunity To Roam Around The World.4. Lucrative Packages. Interested Candidate Apply Very Soon Only Few seats are Available Hurry Up! Now Candidates Can Apply it As Soon As Possible...

Salary8,000 - 15,000 a monthJob TypeFull-timeRegularQualificationsHigher Secondary(12th Pass)/Bachelor Degree (Preferred)Hindi (Preferred)English (Preferred)Full Job Description1) Making phones and explaining the product and services offered by the company.2) Making sales calls, continuously updating and maintaining our CRM database3) Asking questions to the customer and understanding their specifications.4) Taking and processing product orders in a professional manner.5) Maintaining the database of customers on a regular basis.6) Suggest solutions based on customers needs and requirements.Schedule:Day shiftRequired Candidate profileJob Role : Tele sale executiveSkills: Basic System KnowledgeWith Good Communication in English or HindiFreshers & Experience, Both can apply

Opening In All International & domestic Airlines in Kolkata Airport.We are Hiring for Ground Staff and Cargo Executive....Post - Ticket Reservation Staff, Customer Services Associate , Guest Relation Executive, Cargo executive QUALIFICATION - 10th / 12th / Graduate / Diploma.Age Limits-18 to 36years(male) & 18 to 32years(female)Skill Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 18k to 27kFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; KolkataResponsibility :Ensuring the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling ticketsInterview venue :SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreThanksRegardsHR Department

Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics. Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.JOB RESPONSIBILITIESThe following responsibilities are associated with this job role: Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements Comply with Swissport Standard Operating Procedures (SOPs)Criteria needed for this jobAge : 18 years to 28 yearsQualification: 12th Pass or Above Male and Female both can apply.Communication: Good in Hindi and EnglishSalary: 21,000/- to 25,000

We are Hiring for the position of Air Ticketing / Ground Staff / Cabin Crew Key Responsibilities:Welcome passengers on board and direct them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.Making announcements on behalf of the pilot and answering questions during the flightServing meals and refreshments;Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityTicketing and maintenanceTechnical helpSKILLS:*Strong verbal communication skills*Excellent PersonalityQualification: 12th pass & abovePOSITION:- Air Ticketing / Ground Staff / Cabin Crew / technicalSALARY:- 21,000/- TO 25,800 ADVANTAGES:-1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION.2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.

We are Hiring for the position of Air Ticketing / Ground Staff / Cabin Crew Key Responsibilities:Welcome passengers on board and direct them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.Making announcements on behalf of the pilot and answering questions during the flightServing meals and refreshments;Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityTicketing and maintenanceTechnical helpSKILLS:*Strong verbal communication skills*Excellent PersonalityQualification: 12th pass & abovePOSITION:- Air Ticketing / Ground Staff / Cabin Crew / technicalSALARY:- 21,000/- TO 25,800 ADVANTAGES:-1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION.2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your main responsibilities will include:- **Assisting Customers**: You will greet passengers, answer their questions, and provide information about flights, schedules, and services offered by the airline.- **Handling Reservations**: You will assist customers in making, changing, or canceling their flight reservations using our booking system.- **Managing Check-Ins**: You will check in passengers at the airport, ensuring they have the necessary documents and luggage allowances.- **Resolving Issues**: If passengers encounter problems or complaints, you will be responsible for addressing their concerns in a calm and professional manner.- **Providing Information**: You will give clear and accurate information about flight delays, cancellations, or any changes to schedules.- **Collaborating with Team Members**: You will work closely with other staff members to ensure smooth operations and excellent service quality.To excel in this role, you should have strong communication skills to interact effectively with customers. A friendly and approachable demeanor is essential, as is the ability to manage stressful situations calmly. Basic computer skills are necessary for using reservation systems and handling customer data. Attention to detail is important to ensure accuracy in bookings and customer inquiries. A positive attitude and a willingness to learn will help you thrive in a fast-paced environment.

As an Airline Customer Service Representative, you will play a vital role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- **Greeting Passengers:** Welcome passengers with a friendly smile to create a positive first impression and make them feel valued.- **Assisting with Check-in:** Help passengers check in for their flights, ensuring they have the correct documentation and luggage.- **Providing Flight Information:** Offer timely updates regarding flight status, boarding times, and gate changes, so passengers are well-informed.- **Handling Inquiries:** Address passenger questions about services, policies, and travel itineraries, ensuring they receive clear and helpful answers.- **Rescheduling Flights:** Assist passengers with making changes to their travel plans, providing alternatives and solutions during unexpected circumstances.- **Managing Complaints:** Handle customer complaints calmly and professionally, striving to resolve issues quickly and efficiently to maintain passenger satisfaction.To excel in this role, candidates should possess good communication skills to interact effectively with passengers. Being patient and having a friendly demeanor are crucial, as you will often deal with stressed travelers. Basic computer skills are necessary for using ticketing systems and processing transactions. Attention to detail is essential to ensure accuracy in ticketing and handling sensitive customer information. Ideally, candidates should be team players who can collaborate with colleagues to provide exceptional service. A high school education (10th pass) is required, but prior experience is not necessary, making this an excellent opportunity for entry-level candidates.