Customer Service Manager Job Vacancies in Gujarat

As a Relationship Officer based in Ahmedabad, you will play a key role in building and maintaining strong relationships with clients. You will work in a full-time position from the office, focusing on client engagement and satisfaction.**Key Responsibilities:**- **Client Interaction:** Engage with clients to understand their needs and offer tailored solutions. This helps in ensuring customer satisfaction and loyalty.- **Relationship Management:** Maintain and nurture existing client relationships by providing regular updates and support. Strong relationships can lead to repeat business and referrals.- **Sales Support:** Assist the sales team by providing insights into client preferences and needs. Your feedback can help shape product offerings and strategies.- **Problem Resolution:** Address any client concerns or issues in a timely manner. Effective problem-solving ensures that clients feel valued and supported.- **Market Research:** Stay informed about market trends and competitor activities. Understanding the landscape will help you advise clients effectively and provide relevant solutions.**Required Skills and Expectations:**- A bachelor's degree in B.A or B.Com is essential for this role, providing a foundation in communication and business principles.- Strong communication skills, both verbal and written, are necessary to interact effectively with clients and colleagues.- Ability to build and maintain relationships, showcasing empathy and understanding of client needs.- A proactive and organized approach to managing multiple client accounts and tasks simultaneously.- Familiarity with basic sales techniques and customer service principles will be advantageous in achieving sales targets.

As a Relationship Manager in Ahmedabad, you will play a vital role in maintaining and enhancing client relationships. You will be expected to provide exceptional service and support while working closely with clients to understand their needs.**Key Responsibilities:**- **Client Engagement:** Build and maintain strong relationships with clients through regular communication, ensuring they feel valued and understood.- **Needs Analysis:** Conduct assessments to understand clients financial requirements and propose suitable products and services tailored to their needs.- **Problem Resolution:** Address client inquiries and concerns promptly, ensuring issues are resolved efficiently to enhance client satisfaction.- **Sales Support:** Collaborate with the sales team to identify potential opportunities and support them in meeting their targets through effective client interactions.- **Market Research:** Stay informed about market trends and competitor products, allowing you to provide informed recommendations and maintain a competitive edge.- **Reporting:** Prepare regular reports on client interactions and sales performance, helping the management team track progress and identify areas for improvement.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication skills to effectively engage with clients and present ideas clearly.- **Interpersonal Skills:** Strong interpersonal skills are crucial, enabling you to connect with diverse clients and build lasting relationships.- **Problem-Solving Ability:** You should possess strong analytical and problem-solving abilities to address client issues promptly and creatively.- **Sales Acumen:** A basic understanding of sales principles and practices will help you in identifying opportunities and promoting services effectively.- **Team Player:** Being a cooperative team member who can work well with colleagues from different departments is essential for overall success. A commitment to delivering quality service, along with a proactive and results-oriented approach, is expected in this role.

Location:- Nikol ,Ahmedabad Designation we are hiring:- Cafe manager Salary:- as per designation and as per previous experience.Including:- PF+ ESIC Flexible shifts (Male / Female)Career growth Performance incentives Education:- 10th pass or above

As a Visa Counsellor, you will play a vital role in assisting clients with their visa application processes. Your primary responsibility will be to provide accurate information, guidance, and support to individuals seeking visas from various countries.**Key Responsibilities:**- **Client Consultation:** Engage with clients to understand their visa needs and provide tailored advice on the application process, documentation, and eligibility requirements.- **Document Review:** Assess client documentation to ensure completeness and compliance with visa requirements, making suggestions for improvements where necessary.- **Application Assistance:** Guide clients through the completion of visa applications, ensuring all necessary forms are filled out correctly and submitted on time.- **Follow-Up:** Maintain regular communication with clients during the application process, providing updates and responding to any inquiries or concerns they may have.- **Knowledge Update:** Stay informed about the latest visa regulations, policies, and processes for various countries to offer accurate and up-to-date information.Required skills and expectations include:- **Strong Communication:** You should have excellent verbal and written skills to effectively explain complex information to clients.- **Attention to Detail:** You need to be meticulous in reviewing documents and applications to avoid errors that could lead to application rejections.- **Problem-Solving Abilities:** You must be able to think critically and provide solutions when clients face challenges during the visa process.- **Time Management:** You should be able to prioritize tasks effectively to meet deadlines in a fast-paced environment.- **Customer Service Orientation:** A friendly and professional attitude is necessary to build trusting relationships with clients.

We are looking for a Customer Relationship Manager to join our team in Surat. In this role, you will be responsible for building and maintaining strong relationships with our customers. Your experience in customer service and relationship management will be crucial to our success.**Key Responsibilities:**- **Manage Customer Accounts:** Maintain detailed knowledge of customer needs and preferences to ensure that we meet their expectations and build loyalty.- **Respond to Inquiries:** Address customer questions and concerns promptly, providing clear and helpful solutions to enhance their experience.- **Develop Strategies:** Create and implement strategies to improve customer satisfaction and engagement, ensuring that our services meet their evolving needs.- **Monitor Feedback:** Collect and analyze customer feedback regularly to identify areas for improvement and to gauge customer satisfaction levels.- **Collaboration with Teams:** Work closely with sales, marketing, and product teams to ensure a seamless experience for customers and to communicate their needs effectively.**Required Skills and Expectations:**The ideal candidate should have a Bachelors degree in Business Administration or Commerce. You should possess strong communication and interpersonal skills, enabling you to build rapport with clients effectively. A minimum of 1 to 3 years of experience in customer relationship management or a related field is expected. You should be proficient in using CRM software and comfortable analyzing customer data. Additionally, a problem-solving attitude and the ability to work independently are essential for success in this role.

As a Cafe Manager in Vadodara, you will play a vital role in ensuring the smooth operation of our cafe. Your responsibilities will include:- **Supervising Daily Operations**: You will oversee the daily activities of the cafe, ensuring all tasks are completed efficiently, from serving customers to preparing food and drinks.- **Managing Staff**: You will be responsible for hiring, training, and supervising staff. This includes scheduling shifts, motivating the team, and ensuring excellent customer service.- **Maintaining Quality Standards**: You will ensure that all food and drinks meet our quality standards by regularly checking everything from presentation to taste.- **Inventory Management**: You will keep track of stock levels, order supplies, and handle vendor relationships to ensure we have everything needed for smooth operations.- **Customer Service**: You will engage with customers, address their needs and feedback, and ensure they have a pleasant experience at the cafe.- **Financial Management**: You will assist in managing the cafes budget, track sales, and help maintain profitability by reducing waste and controlling costs.To succeed in this role, you should have strong communication and leadership skills, be organized, and have a passion for the food and beverage industry. A positive attitude, willingness to learn, and the ability to work in a fast-paced environment are essential. Experience in a similar role is preferred but not mandatory; we welcome fresh talent eager to grow.

Required technical knowledge and experience

Booking ExecutivePhone Booking (Customer & Agents)Inform to customer for Bus Cancellation and other information.Guide to customer about route & pickup Place.Co-ordination with driver.Able to Communicate with walk-in CustomerTelephonic BookingOnline booking

As a Relationship Manager in Sabarmati, Ahmedabad, you will be responsible for maintaining and enhancing customer relationships. Your key responsibilities include building strong rapport with clients, understanding their needs and preferences, providing timely support and solutions, and ensuring customer satisfaction. You will also be required to generate leads, upsell products or services, and meet sales targets. The ideal candidate for this role should have excellent communication and interpersonal skills, as well as a customer-centric approach. A graduate with 0-5 years of experience in a similar role would be preferred. Additionally, the candidate should be proactive, goal-oriented, and able to work well under pressure. A strong understanding of the financial services industry and knowledge of CRM software would be advantageous. The successful candidate should be able to work independently as well as part of a team, and should demonstrate a high level of professionalism and integrity in all interactions with clients.

Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.

Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).

We are hiring for the position of Dispatch Executive in our networking marketing company. The candidate will be responsible for handling daily order verification, proper packing and labeling of products, courier booking, shipment tracking, and maintaining dispatch records in Excel or company software. They will coordinate with the warehouse team for stock management, handle returns and replacements, and ensure timely delivery updates to the sales and admin team. The ideal candidate should have basic computer knowledge (especially MS Excel), good organizational skills, attention to detail, and the ability to manage time effectively. Experience in dispatch or logistics is preferred, but freshers can also apply.

- Handle customer inquiries: Customer care agents are responsible for responding to customer inquiries and addressing their concerns or questions in a timely and professional manner. This includes answering phone calls, responding to emails, and communicating via live chat.- Provide product information: Customer care agents should have a good understanding of the company's products or services in order to effectively provide accurate information to customers. They need to be able to explain product features, benefits, and pricing to potential buyers.- Process orders and returns: Customer care agents assist customers with placing orders, processing payments, and handling returns or exchanges. They should be able to navigate the company's order processing system efficiently and accurately.- Resolve customer complaints: Customer care agents need to have strong problem-solving skills to effectively address customer complaints or issues. They should be able to listen to customer concerns, empathize with their situation, and work towards finding a satisfactory resolution.- Strong communication skills: Customer care agents must have excellent verbal and written communication skills to effectively interact with customers. They should be able to articulate information clearly and professionally.- Patience and empathy: Dealing with customer inquiries and complaints can be challenging, so customer care agents need to have patience and empathy when interacting with customers. They should be able to remain calm and composed in all situations.

*Urgently Hiring Social Media Executive**Key Skills & Competencies*Strong knowledge of all major social media platforms & tools.Creative thinking and content ideation.Excellent communication and copywriting skills (English & Hindi/Regional language preferred).Basic knowledge of ad management tools (Meta Business Suite, Google tools).Analytical mindset with ability to read insights and optimize campaigns.Ability to multitask and work under deadlines. *Qualifications*Minimum 12 years of experience in Social Media Management.Freshers with strong internship experience can also apply.*Location: Kadodara,Surat* Please Note:Only local Surat candidates will be considered. To Apply:*Send your updated resume to:* placementcom242@gmail.com Contact:+918160504387

Looking for a male Graduate to join our team as a Branch Service Manager in Khambhat. Key responsibilities include overseeing daily branch operations, managing customer service, resolving client issues, and supervising branch staff. Strong communication, leadership, and problem-solving skills are required. Previous experience is not necessary, as freshers are welcome to apply.

Key Responsibilities of CRM act as the primary point of contact, handling inquiries, resolving complaints, provide support, and collaborating with sales/marketing teams to identify growth opportunities and improve the customer experience. Develop and maintain strong, trust-based relationships with key clients to foster loyalty. Proactively identify and resolve customer complaints, issues, and inquiries swiftly to maintain high satisfaction levels Act as the liaison between customers and internal teams (sales, product, marketing) to ensure needs are met.Required Skills and Qualifications Experience: Usually 2+ years in customer service, sales, or account management. Education: Bachelor's degree in Business Administration, Marketing, or a related field. Communication: Strong communication skill in English and Hindi Analytical Skills: Ability to analyze customer data, trends, and feedback to make data-driven decisions. Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Customer Relationship Manager (CRM) FemaleSalary: 15,000 25,000 per monthExperience: 23 YearsLocation: On-siteJob Summary:We are looking for a confident and customer-focused Female Customer Relationship Manager (CRM) to handle client communication and coordination. This is a back-end, desk-based role involving regular interaction with customers through phone calls, WhatsApp, emails, and Zoom meetings.Key Responsibilities:Communicate with customers via calls, WhatsApp, emails, and ZoomProvide end-to-end customer support and service assistanceShare required data, PDFs, and sample photos with customersFollow up on order status, delivery timelines, and paymentsSchedule customer appointments and meetingsCoordinate internally for smooth service deliveryMaintain accurate customer records and follow-upsEnsure timely responses and a positive customer experienceWorking Hours:9-hour shift (8 working hours + 1-hour break)Shift options: 9:30 AM6:30 PM or 10:00 AM7:00 PMSkills & Requirements:23 years of experience in CRM / client handlingStrong communication skills with confident speaking abilityHindi mandatory, English preferredBasic computer skills (Excel, emails, PDFs)Tech-savvy, organized, proactive, and follow-up drivenPreference:Married candidates preferred (unmarried may also apply)

Broadband technical area incharge jobs involve supervising, maintaining, and upgrading internet service infrastructure within a designated region. These roles often require overseeing field engineers, ensuring network uptime, and coordinating installations and repairs.