Array ( [0] => customer-service-manager [1] => mumbai ) Customer Service Manager 12th Pass Jobs in Mumbai
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Customer Service Manager 12th Pass Jobs in Mumbai

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Airport Ground Staff - Full Time - Freshers

Bhartiya Airways

  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aircraft Maintenance Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Hospitality Aviation Security Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management
We are looking for dedicated Airline Ground Staff to join our team in Mumbai, India. This role is ideal for individuals seeking a dynamic work environment where they can help travelers at the airport.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, provide information about flights, and address any queries or concerns promptly to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of baggage, ensuring items are stored safely and efficiently while minimizing delays.3. **Security Compliance**: Ensure all safety and security regulations are followed during check-in and boarding processes, maintaining a safe environment for both passengers and staff.4. **Flight Coordination**: Collaborate with airline operations to assist with any flight schedule changes and communicate effectively with passengers to keep them informed.5. **Ticketing Assistance**: Help passengers with ticketing issues, including rebooking or cancellations, while providing excellent support throughout their journey.Requirements and Expectations:Candidates should have completed their 12th grade and possess a strong commitment to customer service. Good communication skills and the ability to work well under pressure are essential. Familiarity with basic computer operations and a positive attitude are also important. Being a team player who can contribute to a friendly work atmosphere is key to succeeding in this role. Candidates with no prior experience are welcome to apply, as training will be provided.
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Airport Manager - Full Time - Freshers

Career Indigo India

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
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Fresher hiring for Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Direct Sales Airline Operations Personality Development Aviation Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines
As an Airport Executive based in Mumbai, you will play a crucial role in ensuring smooth operations at the airport. The ideal candidate will be attentive to details, enjoy working in a fast-paced environment, and be committed to providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: You will help travelers during check-in and boarding, addressing their questions and concerns to ensure a pleasant experience.2. **Ticketing and Reservations**: Handling ticket sales and changes to reservations will be part of your duties, requiring attention to detail and accuracy in processing transactions.3. **Ground Services Coordination**: You will coordinate with various departments to ensure timely and safe handling of luggage and passenger transfers, emphasizing teamwork and communication.4. **Security Compliance**: Ensuring that all passengers adhere to airport security protocols is essential. You will monitor compliance while assisting passengers through security checks.5. **Customer Service**: Providing information and support to passengers regarding flight schedules and airline policies is key, requiring excellent verbal communication skills.Required Skills and Expectations:Candidates should possess strong interpersonal skills and be able to work effectively with diverse individuals. A basic understanding of aviation operations is an advantage, but not mandatory. Flexibility in working hours is expected, as shifts may vary. A positive attitude and a willingness to learn are essential for success in this role.
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Opening For F&B Captain

Altruist Hotel Group

  • 1 - 4 yrs
  • 2.3 Lac/Yr
  • Andheri Mumbai
Food Beverage Order Taking Problem Solving Computer Food Knowledge Food Table Service Menu Knowledge POS System Customer Service Attention to Detail Staff Training Order Management
As an F&B Captain, you will play a crucial role in ensuring exceptional food and beverage service in our establishment based in Andheri. Your responsibilities will include:- **Supervising Staff**: Oversee the performance of servers and other staff to ensure efficient service and adherence to established standards.- **Customer Interaction**: Engage with guests to provide a warm welcome, gather feedback on their experience, and address any inquiries or concerns they may have.- **Order Management**: Coordinate with the kitchen and bar to ensure timely preparation and delivery of orders, maintaining the highest quality of food and drinks.- **Training New Staff**: Provide training and guidance to new team members, helping them understand their roles and the expectations of service quality.- **Inventory Control**: Assist in managing inventory levels of food and beverages, ensuring stock is available for smooth operations.- **Event Coordination**: Work closely with management to set up and manage special events, ensuring all aspects of service meet guest expectations.To succeed in this role, you should hold a degree in Hotel Management or a related vocational course. You must have 1 to 4 years of experience in the food and beverage industry, demonstrating a solid understanding of service standards. Strong communication and interpersonal skills are essential for interacting with both guests and staff. A keen eye for detail and the ability to work in a fast-paced environment will help you thrive in this role. Additionally, being able to lead by example and maintain a positive atmosphere for both guests and employees is crucial.
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Hiring Relationship Officer For Ghatkopar Mumbai

Paytm

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Ghatkopar Mumbai
Customer Relationship Customer Service Sales
We are seeking a dedicated Relationship Officer to join our team in Ghatkopar, Mumbai. This role is essential for building and maintaining positive relationships with clients, ensuring they have a satisfying experience.Key Responsibilities:1. **Client Interaction**: Engage with clients regularly to understand their needs and provide tailored solutions, enhancing customer satisfaction and loyalty.2. **Relationship Building**: Foster strong relationships by maintaining regular communication, addressing concerns, and offering support, which promotes trust and long-term partnerships.3. **Data Management**: Keep accurate records of client interactions and feedback to identify trends, enabling us to improve service offerings continually.4. **Sales Support**: Assist in identifying upsell and cross-sell opportunities that can benefit clients while driving business growth.5. **Reporting**: Prepare reports on client interactions and suggestions for improvements, which will help in strategic decision-making.Required Skills and Expectations:The ideal candidate will have 1 to 3 years of experience in customer service or a related field. A minimum of a 12th-grade education is required, and candidates must be male due to specific team dynamics. Effective communication skills are crucial, along with a friendly demeanor to connect well with clients. Candidates should be proactive, detail-oriented, and able to work independently as well as part of a team. Willingness to learn and adapt in a fast-paced environment is essential for success in this position
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Hiring Fresher - Airport Ground Staff - Mumbai

Cloud Careers Services

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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Customer Care Executive - Full Time

Talent HR

  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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Hiring For 10th Pass Freshers - Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Mumbai
Customer Service Skills Communication Skills Teamwork Problem-Solving & Decision-Making Operational Skills Time Management Multitasking Ability Professional Appearance Stress Management Language Skills Safety & Security Awareness
Job SummaryGround Staff are responsible for ensuring smooth airport operations by assisting passengers, coordinating baggage handling, managing check-in and boarding procedures, and maintaining safety and service standards. They serve as the face of the airline, ensuring a positive passenger experience and efficient flight operations.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, security checkpoints, boarding, and arrivals.Verify passenger documents, passports, and tickets.Provide information regarding flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests (PRM, unaccompanied minors, elderly passengers).Check-In & Boarding OperationsOperate the departure control system (DCS) to check in passengers and issue boarding passes.Tag and check baggage, ensuring weight and security regulations are followed.Coordinate boarding announcements and escort passengers to the aircraft when needed.Ensure accuracy of the passenger manifest.Baggage Handling SupportCoordinate with ramp and baggage handling teams for loading/offloading.Manage lost, delayed, or damaged baggage reports.Assist in baggage tracing and documentation.Safety & Security ProceduresFollow all airport and airline safety guidelines.Ensure restricted areas are secured and only authorized personnel access them.Report any suspicious activity or security concerns immediately.Customer ServiceProvide excellent customer service at all times.Assist VIP passengers, transit passengers, and passengers requiring special care.Handle service recovery during delays, cancellations, or disruptions.Coordination & CommunicationWork closely with cabin crew, airport authorities, and ground handling agents.Relay flight-related information to the operations control center.Support load control, gate coordination, and aircraft turnaround processes.Administrative TasksMaintain documentation and operational reports.Update flight information systems.Assist with daily shift handovers and briefings.Required Skills & QualificationsSkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving and quick decision makingAbility to multitask and work under pressureTeamwork and coordinationBasic computer and system-handling skillsQualificationsMinimum: 10+2 (Higher Secondary) or equivalentBachelors degree preferred (for senior roles)Fluency in English and local languagesBasic knowledge of aviation operations (training can be provided)Age and grooming standards as per airline policyWork EnvironmentShift-based work, including weekends and holidaysStanding for extended hoursFast-paced and high-pressure airport environment
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Jobs by Popular Location

Hiring For Shop Manager

Venusons a Dry Fruit Centre

  • 1 - 3 yrs
  • Mumbai
Product Knowledge Teamwork Customer Service Retail Operations Order Processing Communication
- Oversee day-to-day operations of the shop: The shop manager is responsible for ensuring the smooth running of the shop, including managing inventory, supervising staff, and coordinating with suppliers.- Develop and implement sales strategies: The shop manager should come up with effective sales strategies to drive revenue and increase customer retention. This may include promotions, discounts, and loyalty programs.- Maintain a high level of customer service: A key responsibility of the shop manager is to ensure that customers are satisfied with their shopping experience. This includes addressing any customer complaints or issues in a timely and professional manner.- Train and supervise staff: The shop manager is in charge of hiring, training, and supervising shop staff. This involves setting expectations, providing feedback, and ensuring that all employees are performing their roles effectively.- Handle order processing and inventory management: The shop manager should be proficient in managing orders, tracking inventory, and ensuring that products are well-stocked at all times.Required skills and expectations:- Strong product knowledge: The shop manager should have a good understanding of the products being sold in the shop in order to assist customers and drive sales.- Excellent teamwork skills: The shop manager should be able to collaborate effectively with the shop staff to achieve common goals and objectives.- Exceptional customer service skills: The shop manager should have a customer-centric approach and be able to handle all customer interactions with professionalism and courtesy.- Proficient in retail operations: The shop manager should have a good understanding of retail operations, including sales, merchandising, and inventory management.- Effective communication skills: The shop manager should be able to communicate clearly and effectively with staff, customers, and suppliers.
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Office Assistant (Freshers) Bhopal

Indo Job Solutions

Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Hiring Fresher - Customer Support Executive - Delhi

Jobs4All Consultancy Service

Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Hiring Fresher - Air Ticketing Executive - Itanagar

Flysky Job Solutions

Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Hiring Fresher / Cafe Incharge / 12th Pass

Intheo Solutions

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Khar West Mumbai
Kitchen Crew Cafe Incharge Commis Chef Cook Assistant Cook Customer Handling Team Building Food Service Food Production Cafe Partner Customer Relationship Cash Collection Management Skills Handling Food Packaging
The Cafe Incharge is responsible for overseeing the day-to-day operations of the caf, including managing the kitchen crew, commis chefs, and assistant cooks. They are also in charge of customer handling, ensuring that customers receive excellent service and have a positive experience.Key responsibilities of the Cafe Incharge include food production, maintaining food quality and safety standards, and ensuring that orders are prepared and served in a timely manner. They must also manage the caf partner relationships, handle cash collection, and maintain accurate records.
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Interview For Customer Service Manager || Higher Secondary - Freshers

NPM Recruitment

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Mumbai
Tele Sales Officer Customer Relationship
Job DescriptionCompany Name: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceIndustry: BPO / Customer ServiceJob Location: Ghansoli, Navi Mumbai, MaharashtraWork Mode: Work from Office (Onsite)Job Role: Customer Service ExecutiveKey Responsibilities:Handle inbound customer queries and concerns professionally and efficiently.Provide accurate information related to products and services.Log and escalate issues as necessary for quick resolution.Maintain call quality standards and customer satisfaction metrics.Job Details:Job Type: Full-timeShift Timings: Rotational Day Shifts08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PMWeek Off: RotationalSalary:16,000/- in-hand (Non-Lingual)18,000/- in-hand (Lingual)Incentives: Performance-based incentives availableGender: Male & Female (Both can apply)Age Limit: 18 to 34 yearsEligibility Criteria:Education: 12th Pass / GraduateExperience:FresherOR Minimum 6 months of experience in BPO/Customer ServiceLanguage Requirements:Good English CommunicationBasic communication acceptable for candidates with linguistic capabilitiesInterview Process:Mode: Face-to-FaceTimings: 11:00 AM to 05:00 PMDays: Monday to SaturdayVenue Address:Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Us?Opportunity to work in a dynamic and growth-oriented environmentStable career in a reputed BPO companyLucrative incentives & career advancement opportunities
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Relationship Manager

NPM Recruitment

  • 2 - 8 yrs
  • 3.8 Lac/Yr
  • Mumbai
Customer Relationship BFSI Customer Service Negotiation Skills Team Management Skills Interpersonal Skills
Relationship ManagerCompany: Eureka Outsourcing Solutions (EOS) Aditya Birla ProcessLocation: Majiwada, Thane, Maharashtra 400607Job Type: Full-Time Work from OfficeIndustry: BPO (BFSI Process)Job Description:Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process. This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector.Key Responsibilities:Handle inbound and outbound customer interactions professionallyPromote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.)Address customer queries and resolve concerns promptlyMaintain quality communication and adhere to call center standardsEligibility Criteria:Education: 12th Pass / GraduateExperience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds)Gender Preference: FemaleCommunication: Must have English Versant 6 level (good communication skills mandatory)Job Details:Shift Timing: Day Shift 9:30 AM to 6:30 PMWorking Days: Monday to SaturdayWeekly Off: 1 rotational offSalary: As per last drawn (Open Bracket)Interview Mode: Face-to-Face
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Relationship Manager

NPR Recruitment

  • 2 - 5 yrs
  • 50.0 Lac/Yr
  • Mumbai
Handle Inbound and Outbound Customer Promote and Cross-sell Financial Products and Services Quality Communication
Job Title: Relationship ManagerCompany: Eureka Outsourcing Solutions (EOS) Aditya Birla ProcessLocation: Majiwada, Thane, Maharashtra 400607Job Type: Full-Time Work from OfficeIndustry: BPO (BFSI Process)Job Description:Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process. This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector.Key Responsibilities:Handle inbound and outbound customer interactions professionallyPromote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.)Address customer queries and resolve concerns promptlyMaintain quality communication and adhere to call center standardsEligibility Criteria:Education: 12th Pass / GraduateExperience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds)Gender Preference: FemaleCommunication: Must have English Versant 6 level (good communication skills mandatory)Job Details:Shift Timing: Day Shift 9:30 AM to 6:30 PMWorking Days: Monday to SaturdayWeekly Off: 1 rotational offSalary: As per last drawn (Open Bracket)Interview Mode: Face-to-Face
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Hiring Fresher / Customer Care Executive / Higher Secondary

Navir Consultants

Good Communication Skills Confidence Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication
Key Responsibilities:1. Handle outbound/inbound calls.2. Communicate professionally and clearly with customers.3. Ensure timely follow-ups and achieve daily collection targets.4. Maintain accurate records of customer interactions and follow-updetails.5. Coordinate with internal teams to resolve escalated issues.Eligibility:1. Education: Minimum HSC (12th pass) or Graduate in any discipline.2. Experience: Both freshers and experienced candidates are eligible.3. Gender: Male/Female4. Communication Skills: Good communication skills5. Other: Basic computer knowledge and adaptability to rotationalweek-offs.Process Details:1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)2. Days of Working: 6 days working (Rotational week-off)
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Customer Relationship Manager (Female Candidates Only)

Himalaya Terpenes Private Limited

  • 3 - 5 yrs
  • Chunabhatti Mumbai
Customer Relationship Customer Service Customer Handling Customer Management Customer Care Customer Support
Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent
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Customer Care Executive Jobs For Freshers - Mumbai

Digiowner

  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Customer Care Customer Communication Customer Handling Customer Relationship Customer Support Customer Service Customer Management International BPO Cold Calling Outbound Calling Call Center
Earn Upto 12,000 to 20,000 every month working from home,Customer management work for freshers, Great opportunity for students and ladies.
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Delivery Rider (Freshers) Haryana/Faridabad/Gurgaon

Dominos

Time Management Navigation Skills Customer Service
Job Description:Dominos is hiring Delivery Executives to deliver pizzas and other food items to customers quickly and safely. Join our team for a fun work environment, flexible shifts, and great earning potential.Responsibilities:Deliver orders on time while ensuring food quality.Maintain a polite and professional attitude with customers.Follow traffic and safety rules.Assist in store operations when needed.Requirements:Valid two-wheeler driving license.Own vehicle (preferred).Basic communication skills.Punctual and customer-friendly.Perks:Flexible working hours.Incentives and tips.
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Hiring Fresher / Air Ticketing Executive / 12th Pass

Bhartiya Airways

  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Mumbai
Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Air Traffic Control Ground Management Passenger Handling Airport Operation Interpersonal Skills Customer Relationship Ticket Booking Cargo Handling Airline Operations Airport Ticketing Aviation Air Charter Operation Airport Ground Handling Air Hostess Activities Cabin Crew Activities Ground Handling Hard Working Air Ticketing
As an Airport Ground Staff member in Mumbai, you will play a crucial role in ensuring a smooth and pleasant experience for passengers at the airport. This position is ideal for individuals seeking to begin or advance their careers in the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in, boarding, and luggage handling. You will guide them through the airport process and ensure a comfortable journey.2. **Check-in Services**: Manage the check-in process by verifying passenger details, issuing boarding passes, and checking in baggage. This includes addressing any issues that may arise.3. **Baggage Handling**: Ensure that baggage is loaded and unloaded properly from the aircraft, while keeping track of lost or misplaced bags. Your attention to detail will help avoid delays.4. **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving complaints in a professional manner. This involves being patient and understanding.5. **Safety Procedures**: Follow safety protocols and airport regulations at all times. This includes ensuring that the airport environment is secure and that all safety measures are adhered to.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude, ability to work in a fast-paced environment, and a commitment to providing exceptional service are essential. Previous experience in customer service is a plus, but individuals with no experience are also encouraged to apply.
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Openings For Customer Care Executive || Freshers & Experienced

NPM Recruitment

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Mumbai
Tele Sales Officer
Job Title: Customer Service Executive (Aglius - Diagnostic Process)Company: Voitekk SoftSol Pvt. Ltd.Industry: BPO / Customer SupportLocation: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteJob Description:Voitekk SoftSol Pvt. Ltd. is hiring Customer Service Executives for our Diagnostic Process Aglius. This is an exciting opportunity for both freshers and experienced candidates looking to work in a dynamic and fast-paced BPO environment.Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently.Assist customers with diagnostic service-related queries.Provide accurate information and ensure high levels of customer satisfaction.Maintain records of customer interactions and transactions.Meet daily/weekly/monthly performance targets.Requirements:Education: 12th Pass / GraduateExperience: Fresher or experienced candidates welcomePreference for candidates with experience in sales or BPO rolesCommunication Skills: Average communication skills in English and Hindi (V3 communication level)Gender: Open to both Male & Female candidatesAge Limit: 18 to 35 yearsJob Details:Shift Timings:Day Shift 7:00 AM to 4:00 PMEvening Shift 1:00 PM to 10:00 PM(Shift rotation every 15 days)Working Days: Monday to SaturdayWeekly Off: 1 rotational week offInterview Mode: Face-to-FaceInterview Timings: 10:00 AM to 7:00 PMSalary: Up to 18,000/- per monthWork Location:7th Floor, Lotus Park, Road Number 16, Nehru Nagar,Wagle Industrial Estate, Opp. Petrol Pump, Thane West 400604Why Join Us?Fast-growing BPO company with career growth opportunitiesSupportive team environmentProfessional training providedOn-time salary and performance incentives
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Staff Nurse (Freshers) Rajkot/Mumbai/Bhubaneswar

Flysky Job Solutions

Medical Billing Staff Nurse Health Officer Nursing GNM Nurse Hospital Pharmacist Airport Operation Airport Supervisor Airline Customer Service
Hiring for 7 Airport Jobs For Staff Nurse Jobs in Mumbai, Chennai, Kozhikode/Calicut, Coimbatore, Tiruchirappalli/Trichy, Puducherry, Rajkot, Bhubaneswar, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Bachelor of Hotel Management, B.Pharma, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.Pharma, M.Sc with Good knowledge in Medical Billing, Staff Nurse, Health Officer, Nursing, GNM Nurse, Hospital Pharmacist, Airport Operation, Airport Supervisor, Airline Customer Service etc.
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Airport Customer Service Associate || Freshers & Experienced

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager
We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.
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Freshers & Experience || Full Time || Ground Staff Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Housekeeping Air Ticketing Ground Handling Airport Operation Personality Development Internal Communication Ground Management Aviation Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Google API Good Communication Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader
We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.
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Online For Airport Executive Jobs (Freshers)

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Airline Operations Cargo Handling Aviation Personality Development Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Basic Computer Skills Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airport Executive in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This position is open to individuals with 0 to 5 years of experience and requires at least a 10th-grade education. **Key Responsibilities:**- **Customer Assistance:** Provide information and support to passengers, helping them navigate the airport and addressing their queries.- **Check-in Support:** Assist travelers during the check-in process, ensuring they have all the necessary documents and helping with baggage check.- **Boarding Coordination:** Ensure a smooth boarding process by verifying passenger details and managing queues effectively.- **Problem Resolution:** Address any issues that arise, such as flight delays or lost luggage, ensuring customer satisfaction through prompt solutions.- **Safety Compliance:** Adhere to all safety and security protocols at the airport, maintaining a safe environment for passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and effectively with passengers and team members.- **Customer Service Focus:** A strong commitment to providing excellent service is essential, with an ability to handle challenging situations calmly.- **Teamwork:** Being able to work well with others in a fast-paced environment is crucial for success.- **Adaptability:** You should be open to learning and adjusting to new procedures or changes in the work environment.- **Attention to Detail:** A careful approach to tasks will help in maintaining high standards of service and safety.
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Apply to 44 Customer Service Manager 12th Pass Jobs in Mumbai

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