Customer Service Associate Graduate Jobs in Gurgaon

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

Marvel Pathology Lab is looking for a Tele caller / Customer Care Executive / Receptionist to manage patient communication, front desk operations, and appointment coordination. The ideal candidate should be polite, organized, and customer-focused.Key Responsibilities- Handle incoming and outgoing patient calls- Front desk handling and patient reception- Explain pathology tests, health packages, and charges- Book appointments for lab tests - Coordinate with lab technicians and field staff- Maintain patient records, billing details, and call logs- Handle patient queries, complaints, and follow-ups- Ensure smooth daily operations at the reception desk

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

:SR.BDA /BDA : The OmniJobs: Gurgaon Sec 30 (On-site 5 Days a Week) : Full-time Permanent: 7-11.5LPA : Immediate Joiners preferred : Applicants must be under 31 years of age ' :We are hiring driven and result-oriented professionals with 1-6 years of experience in Sales or Business Development, including at least 1 year in EdTech. If you're passionate about helping individuals transform their careers and thrive in a fast-paced environment, we'd love to connect. :Bachelor's degree in any disciplinePreferred: B.Tech, MCA, BCA, MBA, or M.Tech :Engage and consult with potential learners to understand their career aspirations and recommend suitable company programsQualify leads and manage the entire sales funnel to drive high-quality conversionsFollow up regularly to build trust and communicate the company's value propositionConsistently meet or exceed individual revenue targets through a consultative sales approach & :Strong verbal and written communication skills in EnglishExcellent customer engagement and consultative selling skillsCRM knowledge (LeadSquared preferred, not mandatory)Desirable Qualifications & Experience:Experience in K-12+ or higher education domainsExposure to tech-based learning productsProven success in handling high-ticket sales (50K+)Competitive and industry-leading compensationFast-track growth opportunities in a top EdTech brandWork in a performance-driven, collaborative team environmentSend Your CV on shraddha.g@theomnijobs.com https://forms.gle/MDkAhUio13EhQA1AA

*Responsible to connect with clients over the call for order updates*Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement.*Resolve the queries and process the order of interested customer ,product delivery confirmation and return update*Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.*Maintain data

Handle voice calls to assist Airline Premium Passengers with reservations, cancellations, rebooking, and general travel inquiries. Provide accurate and timely information regarding flight schedules, fares, and policies. Resolve customer complaints and provide appropriate solutions within set timelines. Maintain a high level of professionalism and empathy with customers at all times. Document all interactions clearly and accurately in the system. Escalate complex issues to senior support or supervisors as needed.

Role: Customer Service Associate Voice Process Location: Gurugram (Client Confidential) Shifts: Rotational (including weekends & holidays) Experience: Freshers or up to 1 year Language: Fluent spoken English required

DESIGNATION: CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)LOCATION: GURUGRAM, SECTOR 32SHIFT: ROTATIONALSALARY: 3.5-4 LPA + NIGHT SHIFT ALLOWANCE HEALTH INSURANCEELIGIBLE: 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)INTERVIEW: WALK INKEY RESPONSIBILITIES:--Answer inbound/outbound customer calls professionally.-Resolve queries, complaints, and service issues promptly.-Provide accurate information related to products or services.-Maintain clear, polite, and effective communication.-Document call details and update customer records.-Follow call scripts and adhere to quality standards.-Escalate unresolved issues to the appropriate team.-Meet call handling time and customer satisfaction targets.DROP YOUR UPDATED RESUME ON Shraddha@zeldainfotech.com

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

HELLO , Greetings from Work Force ManagementCall @ WhatsApp -Nandani Mega Hiring for Multiple companies for Night shifts & Day shifts for Experience and Freshers in Delhi NCR Location - Delhi , Gurgaon and Noida 1 - Openings for Noida location for Domestic & International customer service Process-Any Grad/ Undergrad/ Post Grad with minimum 6 to 12 months of experience in Customer care, can apply .-Avg / Good Communication Skills Required .-Salary UpTo - 3lpa to 5Lpa + Incentives-6 Days working / Night Shifts with rotational Offs-Location - Noida-Blended Process & Fully Voice 2 - Openings for Customer care and Sales Process-Any Grad / Post Graduate with -Minimum 1 year of experience in -Customer service or in Sales / Max - 3 to 4 yrs .-Good Communication Skills Required-Salary UpTo 3.5 Lpa + Incentives.-6 days Working / 1 Rotational Off.-Location - Jasola3 - Openings for Customer care & Sales for Gurgaon-Any Grad / Undergrad/ Post Grad Fresher -Experience candidates can also apply.-Min- 6 months Experience Required-Max - 4 yrs in Cce or In sales-Good Communication Skills Required.-Salary UpTo 3.5 Lpa to 4Lpa + unlimited Incentives.-6 days Working / 1 Rotational Off.-Location - Gurgaon4- Openings for Inside sales for Education Counselor-Any Grad / Post Graduate Fresher can Apply-Experience Person can also Apply-Minimum -6 months Experience in Sales , Upselling etc .-Maximum - 3 to 4 yrs Required.-Good Communication Skills Required.-6 Days Working / 1 Rotational Off.-Location - Delhi and NoidaFor More Information kindly share your Updated resume on this undermentioned numberThanks And RegardsNandiniWorkforce Management

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

ONLY MALE CANDIDATESDesignation: Customer Support Associate (International Voice Process)Job Type: Permanent Job Location: Sector-44, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) ONLY MALE CANDIDATES MAY APPLYJob Requirements Graduate (Any) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shifts Min 2 years of experience working in an international BPO in voice process

PURPOSE OF POSITIONCandidate will be responsible to handle the queries and complaints from Regional Language Speaking customers.Need Regional Language speaking Candidate: Tamil, Telugu, Marathi & Bengali.PRIMARY DUTIES AND RESPONSIBILITIES- Understanding of Inbound Call Handling.- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up toensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policiesEligibility-- Average English Communication.- Should be Average on English understanding where is able to hold the conversation and Should be Fluent withthe particular Language applying for (Malayalam/Bengali/Marathi/Kannada/Punjabi/Gujarati)- Candidate should be within 20 Kms from Office Location/Even if relocated.- Immediate Joiners only.- Graduate/Undergraduate both will work. (Pursuing Not Allowed)WORK CULTURE-- 6 days a week with 1 rotational off- Day shift (9-9) any 9 hours shift

Dear Candidate,Greetings from Tech Mahindra....!!!Tech Mahindra hiring for the Premium Process E commerce & banking process any Graduate and Experience candidates.Preference: Looking for Immediate Joiner!!Job Location : A- 8 Knowledge Blueward Tech Mahindra Noida sec 62 Preference : Excellent Communication SkillsSalary 1.80 LPA to 3.50LPAEligibility : Only GraduateJob Criteria: Only Graduate candidates with 6 months of BPO Experience with Excellent Communication skill. Flexible to work in 24*7 environments, comfortable to work in night shifts. Preference - Candidates must have knowledge of banking/Credit Card/Debit Card Good communication skills writing, Oral and verbal. Good computer knowledge.Direct Walking: Interested Candidate can direct walking at below mention address and mention Usha Mishra top on your resume.Venue Detail : - A8A, Tech Mahindra 1st Floor, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. For Further Details, please share your resume and contact on below mentionedNumbers.Recruiter Name - Usha Mishra

Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits.

Atleast 6 Months Experience in Medical Billing Process Ar Profile or Payment Posting. Freshers Can also Apply.average Communication Skills.willing to Work Night Shift.fixed 5 Days Working. Saturday Sunday Off.lucrative Incentive Programs.

Requirements:1. B.Tech degree in any discipline is essential.2. Strong persuasion and selling capabilities.3. Excellent written and vocal English communication abilities.4. Self-assurance and a good appearance.5. A high level of energy and a cheerful outlook.6. The ability to operate in a goal-oriented workplace.Qualification and Experience: Any graduate / UG / Drop out can apply Fresher or Experience Up-to 02 Years into the sales or Customer Service.Salary and Perks Package:1. The salary range for this post is 2.5 to 3.5 LPA, Based on the candidate's skills and experience.2. In addition to a base salary, there are noteworthy bonuses based on the achievement of sales goals.Further information:1. The office is about a 10-minute walk from the Huda City Center Metro Station.2. Employees receive additionally financial incentives (confidential).If you are a B.Tech fresher with excellent communication skills, strong convincing and selling abilities, and a high energy level, this is an ideal opportunity for you to join Policy Bazaar in a customer service and sales role. You will be provided with interested leads and the chance to showcase your skills while enjoying an attractive salary package and incentives.Best of Luck

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.

Designation: Customer Support Associate (International Voice Process)Job Type: Permanent Job Location: Sector-44, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) Job Responsibilities Deliver excellent technical support (via voice process) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer Ensure that urgent customer issues are resolved in the most timely and effective manner possible Handle various tasks or projects with changing priorities

DESIGNATION:- CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)LOCATION:- GURUGRAM, SECTOR 32SHIFT:- US SHIFT ONLYSALARY:-3.5-4 LPA+NIGHT SHIFT ALLOWANCE+ HEALTH INSURANCEELIGIBLE:- 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)INTERVIEW:- WALK INKEY RESPONSIBILITIES:-Answer inbound/outbound customer calls professionally.Resolve queries, complaints, and service issues promptly.Provide accurate information related to products or services.Maintain clear, polite, and effective communication.Document call details and update customer records.Follow call scripts and adhere to quality standards.Escalate unresolved issues to the appropriate team.Meet call handling time and customer satisfaction targets.DROP YOUR UPDATED RESUME ON tiwari.shraddha2801@gmail.com

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.