DESIGNATION: CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)
LOCATION: GURUGRAM, SECTOR 32
SHIFT: ROTATIONAL
SALARY: -4 LPA + NIGHT SHIFT ALLOWANCE HEALTH INSURANCE
ELIGIBLE: 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)
INTERVIEW: WALK IN
KEY RESPONSIBILITIES:-
-Answer inbound/outbound customer calls professionally.
-Resolve queries, complaints, and service issues promptly.
-Provide accurate information related to products or services.
-Maintain clear, polite, and effective communication.
-Document call details and update customer records.
-Follow call scripts and adhere to quality standards.
-Escalate unresolved issues to the appropriate team.
-Meet call handling time and customer satisfaction targets.
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Experience
0 - 1 Years
No. of Openings
40
Education
Graduate
Role
Customer Service Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Walk-in interview location
1209 abhishek , udyan-2, sector-3, eldeco colony,R.B road, Lucknow, U.P