Fresher hiring for Customer Service Associate

DESIGNATION:- CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)

LOCATION:- GURUGRAM, SECTOR 32

SHIFT:- US SHIFT ONLY

SALARY:--4 LPA+NIGHT SHIFT ALLOWANCE+ HEALTH INSURANCE

ELIGIBLE:- 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)

INTERVIEW:- WALK IN

KEY RESPONSIBILITIES:-

Answer inbound/outbound customer calls professionally.

Resolve queries, complaints, and service issues promptly.

Provide accurate information related to products or services.

Maintain clear, polite, and effective communication.

Document call details and update customer records.

Follow call scripts and adhere to quality standards.

Escalate unresolved issues to the appropriate team.

Meet call handling time and customer satisfaction targets.

DROP YOUR UPDATED RESUME ON

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, BHM)

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office