Customer Service Associate - Full Time - Freshers

Marvel Pathology Lab is looking for a Tele caller / Customer Care Executive / Receptionist to manage patient communication, front desk operations, and appointment coordination. The ideal candidate should be polite, organized, and customer-focused.

Key Responsibilities

- Handle incoming and outgoing patient calls

- Front desk handling and patient reception

- Explain pathology tests, health packages, and charges

- Book appointments for lab tests

- Coordinate with lab technicians and field staff

- Maintain patient records, billing details, and call logs

- Handle patient queries, complaints, and follow-ups

- Ensure smooth daily operations at the reception desk

• Experience

  0 - 3 Years

• No. of Openings

  5

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, Certificate/Diploma/Others)

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  SECTOR 31 JHARSA CHOWNK GURUGRAM HARYANA