Marvel Pathology Lab is looking for a Tele caller / Customer Care Executive / Receptionist to manage patient communication, front desk operations, and appointment coordination. The ideal candidate should be polite, organized, and customer-focused.
Key Responsibilities
- Handle incoming and outgoing patient calls
- Front desk handling and patient reception
- Explain pathology tests, health packages, and charges
- Book appointments for lab tests
- Coordinate with lab technicians and field staff
- Maintain patient records, billing details, and call logs
- Handle patient queries, complaints, and follow-ups
- Ensure smooth daily operations at the reception desk
Experience
0 - 3 Years
No. of Openings
5
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, Certificate/Diploma/Others)
Role
Customer Service Associate
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
SECTOR 31 JHARSA CHOWNK GURUGRAM HARYANA