Openings For Customer Service Associate || Freshers & Experienced

� Handle voice calls to assist Airline Premium Passengers with reservations, cancellations, rebooking, and general travel inquiries.

� Provide accurate and timely information regarding flight schedules, fares, and policies.

� Resolve customer complaints and provide appropriate solutions within set timelines.

� Maintain a high level of professionalism and empathy with customers at all times.

� Document all interactions clearly and accurately in the system.

� Escalate complex issues to senior support or supervisors as needed.

• Experience

  0 - 2 Years

• No. of Openings

  20

• Education

  Graduate (B.A, B.B.A, B.Com, BHM, B.Sc)

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Sec 49 Gurgaon