Customer Sales Representative 12th Pass Experience Jobs in Navi Mumbai

Company Name:- Finmech Business ServicesJob Title: Team Leader - Credit Card Sales Process - ICICI Bank Location: [Ghansoli]Job Type: Full-time(10-7)Salary:- 20k - 28kKey Responsibilities:1. Lead and manage a team of sales agents2. Achieve sales targets and performance metrics3. Monitor and analyze sales metrics.4. Develop and implement sales strategies and process improvements5. Conduct training and coaching sessions for agents6. Handle customer escalations and resolve issues7. Collaborate with clients to understand requirements and preferences8. Ensure compliance with company policies and procedures9. Manage team performance, attendance, and productivity10. Provide feedback and performance evaluationsRequirements:1. 6 months+ of experience in sales, preferably in BPO2.Strong leadership, communication, and interpersonal skills3.Ability to motivate and manage a team4.Analytical and problem-solving skills5.Familiarity with sales software and tools.What We Offer:1. Competitive salary and incentives2. Opportunities for growth and development3. Dynamic work environment4. Recognition and rewards for outstanding performance

Looking for people who are experienced candidates from International BPO Background for CSR Role.This vacancy is general and open those who are able to work at night shift.Excellent communication and interpersonal skillsHSC is Mandatory

Identify leads flowing through multiple channels e.g. phone, live chat, email, signup formsEngage with prospective leads at various levels and converting them into sales.Identify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on those needs.Meet customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionkeep records of customerinteractions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequired skills:Compulsory to have International (US/UK) Voice Process Experience.Prefer candidates who have handled sales process on outbound calls.Soft-spoken, persuasive, persistent, and professional while communicating with prospects via phone and email.Candidate should have VNA training (preferred)Open to work in UK / USA shifts.