Job Title: Pharma Sale ExecutiveDepartment: Sales & Customer SupportLocation: Warangal , Mahbubnagar, Nizamabad,Khammam Employment Type:Full-TimeJob Summary:We are looking for a proactive and knowledgeable Customer Service Representative (CSR) to support our surgical product division. The role involves engaging with doctors, OT staff, and distributors to deliver product education, support during surgeries, and customer service excellence. ThePSE will contribute to sales growth and build strong customer relationships by ensuring high levels of product knowledge, responsiveness, and professionalism.Key Responsibilities Communicate product features and clinical applications accurately to existing and prospective customers.Build and maintain strong, long-term customer relationships to increase satisfaction, trust, and brand loyalty.Identify customer needs and convert opportunities into successful sales to meet or exceed territory targets.Collect and report field-level data (market feedback, customer insights, competitor activity) to management.Assist in market development initiatives and support brand visibility in the assigned territory.Attend surgical procedures and provide on-site support and product consultation.Ensure effective coordination with distributors for product availability, timely delivery, and stock management.Adhere to company values, compliance standards, and systems at all times.Educational Qualifications:Minimum: Graduate in Science, Pharmacy, Biotechnology, or Life SciencesCandidates from non-science backgrounds will be considered only with relevant experience in healthcareExperience Required:23 years of post-graduation experience in sales, marketing, or customer servicePrior experience in the healthcare, surgical, or medical device industry is strongly preferredMandatory Skills:Self-motivated and result-orientedExcellent communication and interpersonal skillsCore selling and negotiation skillsStrong customer relationship management abilitiesDesired Skills:Basic knowledge of internet and MS Office toolsWillingness to work in Operating Theatre (OT) environmentsExposure to healthcare workflows and hospital systemsEagerness to learn the clinical and surgical applications of medical productsOther Requirements:Willingness to travel across the assigned territoryFlexible with working hours based on customer or surgical needsProfessional appearance and conduct