Customer Relationship Manager Job Vacancies in Tamil Nadu

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

Key Responsibilities:Handle inbound and outbound customer callsFollow up with customers for policy renewalsProvide motor insurance quotations from leading insurers (Tata,HDFC,ICICI,)Explain policy features, benefits, and exclusionsAssist customers with basic claim support and coordinationMaintain customer database and follow-up recordsEnsure high customer satisfaction and retentionRequired Skills:Strong communication skills in Tamil (mandatory) and basic EnglishGood customer handling and relationship management skillsBasic knowledge of Motor insurance Ability to convince and handle objectionsGood follow-up and time management skills

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

Roles & responsibilities Manage daily schedules, meetings, and appointmentsHandle phone calls, emails, and client communicationMaintain files, documents, and records (physical & digital)Prepare reports, letters, and official documentsCoordinate with staff and managementArrange travel, meetings, and office eventsData entry and database managementMaintain office records and documentationProcess invoices, bills, and basic accounts workHandle internal operations and support front officeUpdate MIS reports and daily work statusAssist in HR/admin tasks if required Key Skills RequiredBasic computer knowledge (MS Word, Excel)Good communication (English + local language)Typing speed & accuracyTime management and organization skillsAbility to handle multiple tasks

Just build Team work and communication.

We are looking for a detail-oriented Billing Executive to manage and execute billing processes efficiently. This full-time role is based on Cross Cut Road and is suited for candidates with 0 to 1 year of experience and a diploma.**Key Responsibilities:**- **Generate Invoices:** Prepare and issue accurate invoices to clients and customers, ensuring all details are correct to facilitate prompt payments.- **Manage Billing Queries:** Address any questions or disputes related to billing, communicating effectively with clients to resolve issues and maintain positive relationships.- **Data Entry:** Input billing information into the accounting system accurately and timely, ensuring all transactions are recorded correctly for financial reporting.- **Follow Up on Payments:** Monitor outstanding invoices and follow up with clients regarding payments to ensure timely collection and reduce overdue accounts.- **Assist with Financial Reports:** Support the finance team by providing necessary data and reports related to billing activities, contributing to overall financial analysis.**Required Skills and Expectations:**Candidates must possess strong attention to detail and accuracy, as billing requires precise handling of financial information. Good communication skills are essential for effective interactions with clients and colleagues. Familiarity with basic accounting principles is a plus. The ideal candidate should be proficient with computers, particularly spreadsheet and accounting software, and should be able to work independently while also being a team player in a dynamic office environment. A proactive attitude and willingness to learn will be highly valued in this role.

As a Customer Relationship Manager in Nagercoil, you will play a crucial role in maintaining and enhancing the relationship between the company and its clients. Your primary focus will be on ensuring customer satisfaction and loyalty. **Key Responsibilities:**- **Build Strong Relationships**: Develop lasting relationships with customers by understanding their needs and providing tailored solutions that enhance their experience. - **Respond to Inquiries**: Address customer inquiries and concerns promptly, ensuring that all communications are handled professionally and effectively.- **Manage Customer Accounts**: Oversee customer accounts, ensuring that their details and requirements are up to date, which helps in providing personalized services.- **Analyze Feedback**: Gather and analyze customer feedback to identify areas for improvement and suggest actionable solutions to enhance service delivery.- **Collaborate with Teams**: Work closely with sales and support teams to coordinate efforts and improve service offerings based on customer insights.- **Monitor Customer Satisfaction**: Regularly assess customer satisfaction levels through surveys or direct communication, implementing strategies to address any issues identified.**Required Skills and Expectations:**- A minimum of 2 to 8 years of experience in customer relationship management or a similar role is essential.- Strong communication skills, both verbal and written, are necessary to effectively engage with customers and colleagues.- Problem-solving abilities are crucial for addressing customer concerns and finding appropriate solutions.- You should have a customer-centric mindset, with a focus on enhancing client satisfaction and loyalty.- Proficiency in using customer relationship management software and tools is a plus.- The role requires you to work full-time from the office and adapt to a dynamic work environment.

We are looking for a motivated Sales Officer to join our team in Chennai. This full-time position requires someone who is dedicated and eager to help drive sales growth while working from our office.**Key Responsibilities:**- **Client Interaction**: Engage with potential customers to understand their needs and offer suitable products, ensuring a positive experience. - **Lead Generation**: Identify and pursue new sales leads through various channels, including referrals and networking, to expand the customer base.- **Product Knowledge**: Learn and understand the products offered to effectively communicate features and benefits to customers.- **Sales Reporting**: Maintain accurate records of sales activities and customer interactions, providing regular updates to the management team.- **Feedback Collection**: Gather feedback from customers about their experiences and suggestions to improve products and services.**Required Skills and Expectations:**Candidates should have completed at least their 10th grade education and have a strong desire to learn about sales. Good communication skills are essential for interacting with customers and conveying product information clearly. A friendly and approachable demeanor is important for building rapport with clients. Basic computer skills, especially in using spreadsheets and sales software, are preferred, even if at a beginner level. Candidates should be self-motivated, able to work independently, and capable of managing their time effectively. Interest in sales and a positive attitude toward targets and challenges are crucial for success in this role.

Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

We are looking for a dedicated Retail Sales Officer to join our team in Chennai. This role is ideal for individuals who are eager to start their career in retail and customer service. **Key Responsibilities:**- **Customer Engagement:** Interact with customers to understand their needs and help them find suitable products. Building rapport with customers is essential for a positive shopping experience.- **Sales Transactions:** Process sales transactions efficiently using the cash register. Accuracy in handling cash and card payments is important to ensure customer satisfaction.- **Product Knowledge:** Stay informed about the various products and promotions available. Being knowledgeable allows you to give customers correct information and recommendations.- **Inventory Management:** Assist in managing stock levels and organizing merchandise on the sales floor. Keeping products well-displayed and stocked is crucial for attracting customers.- **Customer Service:** Address and resolve any customer complaints or queries promptly. Providing excellent service can turn a negative experience into a positive one.**Required Skills and Expectations:**You should possess strong communication skills to effectively engage with customers. A friendly and approachable attitude is essential for building relationships. Attention to detail is necessary for handling transactions accurately. We expect a keen interest in sales and retail, along with the ability to work in a team. Previous experience is not required, making this a great opportunity for freshers who have completed their 12th grade. A willingness to learn and adapt in a fast-paced environment is vital for success in this role.

We are looking for a dedicated Floor Manager to oversee operations at our facility in Kattupakkam. The ideal candidate will have 2 to 8 years of experience and should have completed their 12th grade.**Key Responsibilities:**- **Staff Supervision:** Manage and lead the team on the floor to ensure they are motivated and performing their tasks efficiently.- **Daily Operations Management:** Oversee daily operations to ensure that everything runs smoothly and that high standards are upheld.- **Customer Service Excellence:** Address any customer complaints or issues promptly to maintain a positive environment and ensure customer satisfaction.- **Inventory Control:** Monitor stock levels and coordinate with suppliers to ensure necessary supplies are always available.- **Training & Development:** Train new employees and assist in the professional growth of existing staff to ensure a skilled and knowledgeable team.- **Health & Safety Compliance:** Ensure that all health and safety regulations are followed to create a safe working environment.**Required Skills and Expectations:**- Candidates should have strong leadership and team management skills to effectively guide a diverse workforce.- Excellent communication skills are necessary for interacting with both staff and customers.- The ability to solve problems quickly and efficiently is essential.- Candidates should be detail-oriented and have good organizational skills to manage multiple tasks simultaneously.- A customer-focused attitude is critical to fostering a welcoming and positive atmosphere.- Flexibility and adaptability are expected in this fast-paced environment.

Job Title: Export Marketing ManagerJob Summary:We are seeking a dynamic and results-driven Export Marketing Manager to develop and expand international business opportunities. The candidate will be responsible for identifying new markets, managing overseas clients, and driving export sales growth.Key Responsibilities:Develop and implement export marketing strategies to increase international salesIdentify new overseas markets and business opportunitiesBuild and maintain strong relationships with international clients and distributorsHandle export documentation, compliance, and logistics coordinationConduct market research and competitor analysisNegotiate contracts, pricing, and terms with global clientsCoordinate with production, supply chain, and finance teamsParticipate in international trade fairs, exhibitions, and business meetingsMonitor export performance and prepare reportsRequired Skills:Strong knowledge of international markets and export proceduresExcellent communication and negotiation skillsProficiency in English (additional languages are an advantage)Good understanding of documentation (Invoice, Packing List, LC, etc.)Analytical and strategic thinking abilityAbility to travel internationally

Assisting clients: Mortgage Loan Officers guide clients through the loan application process, from application to closing, ensuring they understand the different types of loans and credit options available. 1Analyzing financial status: They evaluate the financial status of applicants, credit, and property evaluations to determine the feasibility of granting loans. 1Providing financial advice: They offer sound financial advice and explain various loan options in a clear and engaging way. 1Maintaining relationships: They build and maintain strong relationships with clients, real estate agents, and other referral sources. 1Ensuring compliance: They ensure all loan applications meet compliance standards and internal policies. 1These responsibilities highlight the importance of the mortgage loan sales office in helping clients achieve their dream of homeownership by providing the necessary support and guidance throughout the loan process. 1

Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958

As a Field Sales Executive based in Chennai, you will be responsible for generating sales and building strong relationships with customers. You will have the opportunity to work in a dynamic environment and develop your sales skills right from your home.**Key Responsibilities:**- **Prospect New Customers:** Identify and reach out to potential clients to introduce our products or services, helping to expand the customer base.- **Conduct Sales Visits:** Schedule and conduct face-to-face meetings with clients to understand their needs and demonstrate how our offerings can meet those needs.- **Maintain Client Relationships:** Build and nurture relationships with existing clients to ensure satisfaction and encourage repeat business.- **Set and Achieve Sales Targets:** Work towards specific sales goals and targets, contributing to overall team performance and growth.- **Provide Feedback to Management:** Share insights and feedback from the market and customers to help refine products and strategies.**Required Skills and Expectations:**You should hold at least a Bachelor's degree in fields like B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E. Being a male candidate is a requirement for this role. You must possess strong communication and interpersonal skills, as building relationships is key in sales. A motivated attitude and the ability to work independently are essential, as you will be conducting much of your work from home. Basic knowledge of sales processes and a willingness to learn will be beneficial. Prior experience is not necessary, but any enthusiasm for sales will be an added advantage.

Looking for Energetic and Dynamic Persons , Who is Very Much Intrested in Sales and Managing the Day to Day Stores Activities

Key Responsibilities:Actively engage in door-to-door lead generation activities.Responsible for Fixing appointments for the generated leads with our architects.Contact potential leads provided by the company to schedule meetings and follow up on interest.Provide regular updates to the ECR office on sales progress, and any potential challenges.Work closely with the sales team to enhance outreach strategies.Understand and communicate customer needs effectively to the management.Requirements:Qualification: 12th / Diploma / Any degree is acceptable.Experience: 2-4 years in sales, preferably in industrial products like UPVC, switches, ply, or tiles.Languages: Proficiency in Tamil and English (spoken and written).Self-Motivation: Ability to work independently and take ownership of tasks.Adaptability: Willingness to travel to generate clients and for client meetings.

Key Responsibilities:Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphereDirects customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.Communicates with callers and visitors in a professional, friendly and efficient manner.Enters data into prospect tracking system and runs prospect reports for managers weekly.Communicates messages to the appropriate parties in a timely manner.Types memos, correspondence, reports and other documents.Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of paymentRespond to customer inquiries and complaints, providing prompt and effective solutionsAssist in organizing and hosting events, such as product launches and sales promotionsQualifications:High school diploma or equivalent required; Bachelor's degree in business or related field preferred1-3 years of experience in a customer-facing role, preferably in retail or furniture salesExcellent communication and interpersonal skills with a strong customer service focusAbility to multitask and thrive in a fast-paced environmentStrong attention to detail and organizational skillsA positive and enthusiastic attitudeProficient in Microsoft Office and other computer applicationsFlexible schedule, including evenings and weekends, as neededKnowledge and understanding of furniture design and style trends preferred

Roles & Responsibilities:2-4 years of experience in customer success or a similar role. Should have work experiencein the B2B SaaS domain and handling US or UK customers.Proven ability to build and nurture long-term relationships with customers.Experience in effectively managing customer expectations and providing satisfactory service.Have a customer-first mindset and prioritise what matters to them.Ability to listen actively to the customer, and understand their concerns or feedback toprovide proper assistance.Persuasiveness to encourage customers to adopt the new features or recommendedsolutions.Proactiveness in identifying and resolving potential issues a customer might encounter.Ability to collaborate and lead cross-functional teams to deliver excellent customerexperience.Empathetic and perceptive to understand the customers needs and offer timely assistance.In-depth product knowledge to provide effective guidance and support.Exceptional written and verbal communication skills.Efficient time management to meet customer needs in a timely manner.Good to haveStrong industry knowledge to ensure our practices and processes are aligned with theindustry standards.Ability to educate customers on product usage and mentor team members to support theirgrowth.Proficient in promoting the brand and the product through meaningful customerinteractions.Creative thinking skills to come up with innovative solutions for problems faced by ourcustomers.

Recruitment for Export Development Manager.

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Role SummaryThe CRM Manager is responsible for managing customer relationships, improving customer experience, and ensuring effective use of CRM systems to support business growth, client retention, and revenue generation.Key ResponsibilitiesCRM Strategy & ManagementDevelop and implement CRM strategies to improve customer engagement and retentionManage and optimize the CRM system to ensure accurate data tracking and reportingAnalyze customer data to identify trends, opportunities, and areas for improvementCustomer Relationship ManagementBuild and maintain strong relationships with clientsEnsure timely communication and follow-up with customersHandle escalations and resolve customer issues efficientlySales & Revenue SupportWork closely with sales and marketing teams to track leads and conversionsMonitor customer lifecycle and ensure maximum client retentionSupport revenue growth through upselling and cross-selling opportunitiesData Management & ReportingMaintain accurate customer records and database hygieneGenerate regular reports on customer activity, sales performance, and retention metricsProvide insights to management for decision-makingTeam Leadership & CoordinationLead and guide the CRM team to achieve targetsAssign tasks, monitor performance, and ensure productivityCoordinate with internal departments for smooth operationsKey Skills RequiredStrong communication and interpersonal skillsProficiency in CRM software and MS ExcelAnalytical and problem-solving skillsLeadership and team management abilitiesAttention to detail and process-oriented mindsetExperience Required3+ years of experience in CRM, customer relationship management, or related roles