Customer Relationship Manager Job Vacancies in Tamil Nadu

We are looking for a technically strong and commercially driven Sales Engineer to identify business opportunities, engage industrial customers, and promote automation, IoT, and industrial communication solutions. The role involves technical sales, customer relationship management, solution selling, and achieving sales targets.Key Responsibilities:Generate new business opportunities through customer visits, networking, OEMs, dealers, and system integratorsUnderstand customer requirements and recommend suitable automation, IoT, and industrial solutionsConduct product presentations, demonstrations, and coordinate with technical teams for solution implementationFollow up on enquiries, quotations, payments, and maintain strong customer relationshipsPrepare proposals, maintain CRM records, and monitor sales pipeline and performance metricsAchieve sales targets while supporting project execution and customer satisfactionRequired Skills & Qualifications:Diploma/BE/B.Tech in Electronics & Communication, Electrical & Electronics, Instrumentation, Mechatronics, Automation, or related engineering disciplines1-5 years of experience in industrial automation, electrical/electronics product sales, IoT, or technical support (Freshers with strong technical aptitude may also apply)Basic knowledge of PLC, SCADA, Sensors, Modbus, Ethernet, IoT, and Industry 4.0 conceptsStrong communication, presentation, negotiation, and customer handling skillsProficiency in MS Office and CRM tools preferred

We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- **Responding to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolving Issues:** When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- **Processing Orders:** You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- **Maintaining Records:** Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.

WBC is Hiring! Join the WBC family and kick-start your career with us! Open Positions:Tally Sales Executive

Greetings from NIGSOFT Pvt Ltd,We are looking for a motivated and results-driven Field Sales Executive to join our team. The ideal candidate will be responsible for generating leads, meeting sales targets, and building strong relationships with clients through on-ground sales activities. This role requires regular travel within the assigned territory to promote our products/services and drive business growth.Key Responsiblities :* Identify and approach potential customers within the assigned territory to generate new business* Conduct face-to-face meetings with prospective and existing clients to present products/services* Handle customer queries, negotiate pricing, and close sales deals effectively* Build and maintain strong, long-term relationships with clients to ensure repeat business* Stay updated on market trends, competitor activities, and customer needsRequirements :* Bachelor's degree in any discipline (preferred but not mandatory)* 0-1 years of experience in field sales, direct sales, or a similar role* Strong communication, negotiation, and interpersonal skills* Own two-wheeler and valid driving license preferred.* Ability to work independently and manage time effectively while travelingSkills :* Sales and negotiation* Relationship management* Lead generation* Target-driven mindsetLocation : ChennaiExperience : Freshers / ExperiencedSalary : 15000 - 18000Interested Candidates share their resume to hr@nigsoft.com or 9003111592Benefits:Cell phone reimbursementInternet reimbursementPaid sick timeWork Location: In person

Description of the RoleWe are hiring a Client Relationship Executive with experience in client coordination, service management, and customer relationship handling. The role involves managing client communications, ensuring timely service delivery, maintaining client records, and coordinating with internal teams to achieve business targets and client satisfaction.Location: Nagercoil, KanyakumariExperience: 2 - 4 YearsSalary: As per Company StandardsEmployment Type: Full-Time

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

As a Retail Store Manager in Ambattur, you will play a vital role in leading the store's daily operations to ensure a smooth shopping experience for our customers. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Staff Management:** Supervise and motivate the store staff to meet sales goals and provide excellent customer service.- **Inventory Control:** Monitor stock levels to ensure the store is well-stocked and items are displayed attractively.- **Customer Engagement:** Interact with customers to address inquiries, resolve issues, and enhance their shopping experience.- **Sales Strategy Implementation:** Execute promotional campaigns and sales activities to boost revenues and attract customers.- **Financial Reporting:** Prepare and present daily sales reports, track sales trends, and suggest improvements to boost profitability.- **Visual Merchandising:** Ensure the store's layout and displays align with branding guidelines and attract customers effectively.- **Training and Development:** Provide training and support to new employees to maintain a knowledgeable and effective team.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and staff.- Basic understanding of retail operations and sales techniques.- Good organizational skills to manage inventory and store layout.- Leadership qualities to inspire and guide a team.- A customer-focused attitude with a willingness to assist others.- Ability to work in a fast-paced environment and handle multiple tasks effectively. This role is essential for creating a positive shopping atmosphere and driving the store's success.

Key Responsibilities:Handle inbound and outbound customer callsFollow up with customers for policy renewalsProvide motor insurance quotations from leading insurers (Tata,HDFC,ICICI,)Explain policy features, benefits, and exclusionsAssist customers with basic claim support and coordinationMaintain customer database and follow-up recordsEnsure high customer satisfaction and retentionRequired Skills:Strong communication skills in Tamil (mandatory) and basic EnglishGood customer handling and relationship management skillsBasic knowledge of Motor insurance Ability to convince and handle objectionsGood follow-up and time management skills

Roles & responsibilities Manage daily schedules, meetings, and appointmentsHandle phone calls, emails, and client communicationMaintain files, documents, and records (physical & digital)Prepare reports, letters, and official documentsCoordinate with staff and managementArrange travel, meetings, and office eventsData entry and database managementMaintain office records and documentationProcess invoices, bills, and basic accounts workHandle internal operations and support front officeUpdate MIS reports and daily work statusAssist in HR/admin tasks if required Key Skills RequiredBasic computer knowledge (MS Word, Excel)Good communication (English + local language)Typing speed & accuracyTime management and organization skillsAbility to handle multiple tasks

Just build Team work and communication.

We are looking for a detail-oriented Billing Executive to manage and execute billing processes efficiently. This full-time role is based on Cross Cut Road and is suited for candidates with 0 to 1 year of experience and a diploma.**Key Responsibilities:**- **Generate Invoices:** Prepare and issue accurate invoices to clients and customers, ensuring all details are correct to facilitate prompt payments.- **Manage Billing Queries:** Address any questions or disputes related to billing, communicating effectively with clients to resolve issues and maintain positive relationships.- **Data Entry:** Input billing information into the accounting system accurately and timely, ensuring all transactions are recorded correctly for financial reporting.- **Follow Up on Payments:** Monitor outstanding invoices and follow up with clients regarding payments to ensure timely collection and reduce overdue accounts.- **Assist with Financial Reports:** Support the finance team by providing necessary data and reports related to billing activities, contributing to overall financial analysis.**Required Skills and Expectations:**Candidates must possess strong attention to detail and accuracy, as billing requires precise handling of financial information. Good communication skills are essential for effective interactions with clients and colleagues. Familiarity with basic accounting principles is a plus. The ideal candidate should be proficient with computers, particularly spreadsheet and accounting software, and should be able to work independently while also being a team player in a dynamic office environment. A proactive attitude and willingness to learn will be highly valued in this role.

We are looking for a motivated Sales Officer to join our team in Chennai. This full-time position requires someone who is dedicated and eager to help drive sales growth while working from our office.**Key Responsibilities:**- **Client Interaction**: Engage with potential customers to understand their needs and offer suitable products, ensuring a positive experience. - **Lead Generation**: Identify and pursue new sales leads through various channels, including referrals and networking, to expand the customer base.- **Product Knowledge**: Learn and understand the products offered to effectively communicate features and benefits to customers.- **Sales Reporting**: Maintain accurate records of sales activities and customer interactions, providing regular updates to the management team.- **Feedback Collection**: Gather feedback from customers about their experiences and suggestions to improve products and services.**Required Skills and Expectations:**Candidates should have completed at least their 10th grade education and have a strong desire to learn about sales. Good communication skills are essential for interacting with customers and conveying product information clearly. A friendly and approachable demeanor is important for building rapport with clients. Basic computer skills, especially in using spreadsheets and sales software, are preferred, even if at a beginner level. Candidates should be self-motivated, able to work independently, and capable of managing their time effectively. Interest in sales and a positive attitude toward targets and challenges are crucial for success in this role.

Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

We are looking for a dedicated Retail Sales Officer to join our team in Chennai. This role is ideal for individuals who are eager to start their career in retail and customer service. **Key Responsibilities:**- **Customer Engagement:** Interact with customers to understand their needs and help them find suitable products. Building rapport with customers is essential for a positive shopping experience.- **Sales Transactions:** Process sales transactions efficiently using the cash register. Accuracy in handling cash and card payments is important to ensure customer satisfaction.- **Product Knowledge:** Stay informed about the various products and promotions available. Being knowledgeable allows you to give customers correct information and recommendations.- **Inventory Management:** Assist in managing stock levels and organizing merchandise on the sales floor. Keeping products well-displayed and stocked is crucial for attracting customers.- **Customer Service:** Address and resolve any customer complaints or queries promptly. Providing excellent service can turn a negative experience into a positive one.**Required Skills and Expectations:**You should possess strong communication skills to effectively engage with customers. A friendly and approachable attitude is essential for building relationships. Attention to detail is necessary for handling transactions accurately. We expect a keen interest in sales and retail, along with the ability to work in a team. Previous experience is not required, making this a great opportunity for freshers who have completed their 12th grade. A willingness to learn and adapt in a fast-paced environment is vital for success in this role.

We are looking for a dedicated Floor Manager to oversee operations at our facility in Kattupakkam. The ideal candidate will have 2 to 8 years of experience and should have completed their 12th grade.**Key Responsibilities:**- **Staff Supervision:** Manage and lead the team on the floor to ensure they are motivated and performing their tasks efficiently.- **Daily Operations Management:** Oversee daily operations to ensure that everything runs smoothly and that high standards are upheld.- **Customer Service Excellence:** Address any customer complaints or issues promptly to maintain a positive environment and ensure customer satisfaction.- **Inventory Control:** Monitor stock levels and coordinate with suppliers to ensure necessary supplies are always available.- **Training & Development:** Train new employees and assist in the professional growth of existing staff to ensure a skilled and knowledgeable team.- **Health & Safety Compliance:** Ensure that all health and safety regulations are followed to create a safe working environment.**Required Skills and Expectations:**- Candidates should have strong leadership and team management skills to effectively guide a diverse workforce.- Excellent communication skills are necessary for interacting with both staff and customers.- The ability to solve problems quickly and efficiently is essential.- Candidates should be detail-oriented and have good organizational skills to manage multiple tasks simultaneously.- A customer-focused attitude is critical to fostering a welcoming and positive atmosphere.- Flexibility and adaptability are expected in this fast-paced environment.

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

Key Responsibilities:Actively engage in door-to-door lead generation activities.Responsible for Fixing appointments for the generated leads with our architects.Contact potential leads provided by the company to schedule meetings and follow up on interest.Provide regular updates to the ECR office on sales progress, and any potential challenges.Work closely with the sales team to enhance outreach strategies.Understand and communicate customer needs effectively to the management.Requirements:Qualification: 12th / Diploma / Any degree is acceptable.Experience: 2-4 years in sales, preferably in industrial products like UPVC, switches, ply, or tiles.Languages: Proficiency in Tamil and English (spoken and written).Self-Motivation: Ability to work independently and take ownership of tasks.Adaptability: Willingness to travel to generate clients and for client meetings.

Key Responsibilities:Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphereDirects customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.Communicates with callers and visitors in a professional, friendly and efficient manner.Enters data into prospect tracking system and runs prospect reports for managers weekly.Communicates messages to the appropriate parties in a timely manner.Types memos, correspondence, reports and other documents.Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of paymentRespond to customer inquiries and complaints, providing prompt and effective solutionsAssist in organizing and hosting events, such as product launches and sales promotionsQualifications:High school diploma or equivalent required; Bachelor's degree in business or related field preferred1-3 years of experience in a customer-facing role, preferably in retail or furniture salesExcellent communication and interpersonal skills with a strong customer service focusAbility to multitask and thrive in a fast-paced environmentStrong attention to detail and organizational skillsA positive and enthusiastic attitudeProficient in Microsoft Office and other computer applicationsFlexible schedule, including evenings and weekends, as neededKnowledge and understanding of furniture design and style trends preferred

Content Development Write original, high-quality content for social media posts, blogs, landing pages, product descriptions, brochures, and emailers. Develop engaging, audience-focused content such as car reviews, buyer guides, feature stories, industry trends, and lifestyle integration posts. Script compelling video content and reels for product features, behind-the-scenes, testimonials, service showcases, and dealership activities. Plan and supervise the end-to-end development of short-form video content for platforms like Instagram Reels, YouTube Shorts, and Facebook Stories. Collaborate with designers, video editors, and photographers to ensure creative alignment and storytelling across content formats. Maintain a consistent and engaging brand voice in all written and visual communication.SEO & Web Content Create SEO-friendly content with targeted keywords to boost organic rankings. Collaborate with SEO teams to optimize metadata, tags, and headers. Update and maintain existing content to ensure accuracy and relevance.Brand & Marketing Campaigns Support product launches and promotions with creative copy (taglines, ad scripts, banners). Work closely with social media and design teams to align messaging across platforms. Write content for multimedia formats such as videos, infographics, and scripts for vehicle walkthroughs.Research & Accuracy Conduct thorough research on vehicles, market trends, and competitor content. Stay updated with the latest news, auto shows, and tech advancements in the automobile space.Proofreading & Editing Edit and proofread content for grammar, style, and tone. Ensure all content is in line with brand guidelines and consistent across platforms.

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.