Customer Relationship Job Vacancies in Okhla

Responsibilities: Handle inbound and outbound calls to assist customers with queries and support needs. Manage and respond to customer inquiries via phone, email, and social media. Conduct follow-ups with logistics partners to ensure timely and accurate delivery of orders. Call customers for feedback post-purchase to improve service experience. Perform abandoned cart calls to drive order completion and conversion. Maintain a polite, professional, and proactive approach with all customer interactions. Work closely with internal teams to resolve complaints and ensure customer satisfaction. Maintain records of interactions and take notes on customer feedback and issues.

Telling the client about our project and handling it is a call, team management

Back Office Assistant

Overview: A Software Consultant provides expert advice and guidance to businesses on softwaresolutions, helping them identify, implement, and optimize software to meet their specific needs andbusiness goalsJob Description Providing software training to clients. The individual is expected to lead the implementation life cycle, starting with ERP/CRM Kick-off,Business Requirement Gathering, Solution and Designing, User Acceptance Testing, and Project Hand-Off. Proposing simple and effective solutions. Attending customer meetings and communicating with the customer to understand their usecase/requirements. Prioritize the work to meet the implementation deadline. Maintain a healthy relationship with clients Driving project implementations through both project, business & technical skills as applicable. Identify and Own Project roadblocks, conduct and coordinate for solution sessions to removeproject hurdles, within the project schedule. Ensuring customer satisfaction and managing customer escalation within minimal disruption. Need to travel for ERP/CRM implementation across Delhi NCR whenever required.Qualification and Skill Requirements: B.Tech/ B.CA technical background and minimum 50% marks in Graduation & Post Graduation. Faster learning ability Strong verbal and written communication Excellent phone and presentation skills. Proficiency in Microsoft Office Good problem-solving skills.

We are looking for 10 Field Sales Executive Posts in Faridabad, Moradabad, Bijnor, Dehradun, Jalandhar, Agra, Mathura, Delhi, Mundka, Delhi, Okhla, Delhi, Greater Noida, with deep knowledge in Customer Relationship, Corporate Sales, Marketing Communication, Agency Sales, Strategic Communication, Direct Sales, Lead Generation, Negotiation Skills, Field Sales, Selling Skills, Channel Sales, Management Skills, Field Marketing and Required Educational Qualification is : Higher Secondary, Secondary School

outbound calls , customer satisfaction & support

Vendor management Admin jobHandling queries , calls and messages Handling walk in clients to the office

Delevery items -Ac, fridge, cooler washing machine tv etc Area - Kalkaji, Govind Puri, tuglkabad, badarpur, chatterpur, Aaya nagar, Ghitorni, khanpur, Sagam Vihar, Saket, Nebsarai, Lodosarai

What you'll do most of the time:--Handle pre and post-sales interactions with customers through strong relationship-building andproduct knowledge- Maintain a deep understanding of the product and speak with customers about the mostrelevant features/functionality for their specific business needs- Increase customer satisfaction by addressing challenges they are facing with respect to ourproduct- Provide quickest possible and accurate resolution to all customer queriesWhat you'll need to Qualify:-- Bachelor's Degree in any Field- Must have impeccable English language skills (Verbal and written)- Prior experience in Customer Support and B2B sales will be an added plus

As a Relationship Consultant at Bagdara Farms, you will be responsible for recreating and maintaining our relationship with our valuable customers.You will be the face of our company, and will be working closely with our customers to understand their needs and provide them with exceptional service.We believe that our customers are at the heart of our business, and that building strong relationships with them is the key to our success. As a Relationship Consultant, you will have the opportunity to work with a talented team of professionals who are committed to providing our customers with the best possible experience.So, if you are looking for a challenging and rewarding role in a fast-paced environment, then we encourage you to apply for the position of Relationship Consultant at Bagdara Farms.

Job Descriptions Providing complete information about the product to the customer.Solving all product related issues of the customers.Giving the right pitch to the potential customers and prospect, so they end up buying the product.Maintaining MIS of customer data.Maintaining and updating the information of the customers regularly.Making products reports by collecting and analysing the information provided by the customers.Build support and establish long term relationships with customers.Successfully create business from new and existing customers.Confident in client-facing (in-person, calls and emails) with strong interpersonal and communication skills.Aligning customer experience strategies with marketing initiatives as well as informing customers about new products

We are looking for 10 Customer Retention Executive Posts in Subhash Nagar Delhi,Malviya Nagar Delhi,Tilak Nagar Delhi,Jhilmil Industrial Area Delhi,Okhla Delhi with deep knowledge in calling executive,Customer Support Associate,Customer Handling executive,Customer Relationship Executive and Required Educational Qualification is : Higher Secondary

Designation : E Commerce Executive Education : Any GraduationExperience : 3 - 5 year salary : 20000-24000 pmIndustry : DairyLocation : Delhi Job role and responsibility : 1. Experience of handling & Managing online /E-Commerce business for Amazon Cloud tail, Apparition Retail, Amazon Wholesale & Flipkart, Paytm, tatacliq etc.. 2.Relationship building with the key account managers of assigned SKU's. 3. Must know the process involved in online selling.4. Responsible for meeting set revenue and gross margin targets per SKU's. 5. Managing stock availability - model wise across set of identified retailers. 6. Managing relationships with the top Identified key retail outlets.

Cold calling , outbound calling , good communication skills