Customer Relationship Fresher Jobs in Bharuch

We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Responsibilities - Achieving the given target within time limits with the support of BM/CM/Ops - Attending the leads, explaining about the products, procedure and benefits. Addressing all queries of customers. - Initial scrutiny of business of the customers, ability to repay the loan, character and integrity of the customers. - Collection of documents from customers, arranging meeting with higher officials, inspection of the property being offered as collateral and facilitating valuation of the property. - Facilitating legal reports with empanelled advocates and customers. - Co-ordination between customers and branch officials for sanction and documentation. - Ensuring creation of mortgage wherever applicable on a timely basis and with proper verification and papers to be in order with respect to the legal opinion given by the empanelled advocate. - Monitoring the portfolio regularly in order to contain any delinquency symptoms in the initial stage by meeting such clients with proactive measures. - Sincere and dedicated effort to collect/ recover overdue amount from the respective clients on regular basis - Taking any additional responsibility as and when it is required with focus on deliverables. Job Requirements Qualifications 10+2 level or upwards Experience Minimum experience of 1 year in in banks/MFI/NBFC lending. Freshers are hired for CRO Trainee profile. Pls contact Zaheer Khan (HR - Gujarat)

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Job Summary:Company focus on all aspects of customer satisfaction and care as well as the supervision of our dedicated Customer Service Associates.Need a Customer Service Manager who can take charge of our customer service department and foster positive relationships with our clients. If you know how to find unique ways to deal with customer complaints or concerns, youd be a perfect fit for this position.Responsibilities and Duties:Providing services to corporate clients,Payment collection,

We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.