Customer Management Fresher Jobs in Dhanbad

As a Customer Relationship Manager, you will play an essential role in ensuring a positive experience for our customers. This part-time position allows you to work from home while developing your skills in customer service and relationship management.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers via phone, email, or chat to understand their needs and resolve any issues they may face. This engagement helps to build strong relationships and loyalty.- **Support and Assistance:** Provide helpful information and support to customers about our products and services. This ensures that customers feel valued and informed.- **Feedback Collection:** Gather feedback from customers about their experiences and suggestions for improvement. This information is important for enhancing our services.- **Data Entry:** Maintain accurate records of customer interactions and transactions in our system. This helps the team track customer history and improve service quality.- **Follow-Up:** Regularly check in with customers post-sale to ensure satisfaction and address any ongoing concerns. This proactive approach fosters long-term relationships.**Required Skills and Expectations:**- Strong communication skills are essential for effective interaction with customers. - Good listening skills to understand customer needs and provide appropriate solutions.- Basic knowledge of computer operations is necessary for navigating communication tools and data entry.- A positive attitude and willingness to learn, as you will be entering a customer service role for the first time.- Ability to work independently while managing your time effectively. This role is perfect for freshers eager to start a career in customer service while being flexible with their schedule.

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- **Assist Passengers**: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- **Manage Reservations**: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- **Check-In Support**: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- **Handle Complaints**: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- **Provide Information**: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- **Communication Skills**: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- **Problem-Solving Abilities**: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- **Team Player**: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- **Attention to Detail**: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- **Basic Computer Skills**: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.

Key Responsibilities:1. Event Coordination: Coordinate all aspects of events including planning, scheduling, logistics, and execution.2. Knowledge of Venue: Understand the layout and facilities of the venue to ensure events run smoothly.3. Customer Service: Provide exceptional customer service to clients before, during, and after events.4. Multitasking: Juggle multiple tasks and responsibilities to ensure events are successful.5. Hospitality: Ensure guests feel welcome and have a positive experience at events.6. Problem-solving: Quickly resolve any issues or challenges that may arise during events.7. Time Management: Efficiently manage time to ensure events stay on schedule.8. Leadership: Lead a team of staff to coordinate events effectively.9. Emergency Response: Be prepared to handle any emergencies or unexpected situations during events.10. Good Communication Skills: Clearly communicate with clients, vendors, and staff to ensure everyone is on the same page.Required Skills and Expectations:- Flexibility to adapt to changing circumstances and requirements during events.- Ability to remain calm and composed under pressure.- Organizational skills to plan and execute events effectively.- Strong customer management skills to handle client needs and requests.- Ability to work full-time from an office location.- Education at least up to the 12th pass level, with a willingness to learn on the job.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

You will begin as an individual contributor, working in a team of go-getters to help spread the Byjus way of Learning in your city. You would be showcasing the unique features of Byjus to students and parents in personalized sessions, and will be responsible for mentoring and sales in your designated zone.Preferred Skill Sets:Having a keen interest and deep understanding of the Indian education sector.Interested in mentoring and guiding students.Having a knack for salesGood interpersonal and presentation skills.Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2021)Training: All interview selected candidates will become a part of Applicant Training ProgramTraining program has two Stages:Stage1: Classroom Training Program (CRT)Duration: 2 Weeks. Location : At office location (in person)Post completion of 2 weeks the trainee will be assessed on various parameters. Only qualifying trainees will be moved to Stage 2 (OJT stage) of the program.Stage 2 : On-the-job Training (OJT) Duration: 4 Weeks. Location : Virtual Post completion of 4 weeks the trainee will be assessed on various parameters during 4 weeks. Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management). There will be additional performance incentives which will be applicable during the training program. The training program will be for 6 days a week.The assessment parameters will include performance metrics, capability and quality audits, and feedback from manager/ trainer and HR Team.Upon successfully passing the training program, you become eligible to be offered the role of BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDASTIPEND (ATP): INR 37,500 (stipend) fixed pay for entire training program (6 weeks) + INR 6,000 (Additional allowance for people whose train

As an Airline Supervisor, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Oversee Daily Operations**: Manage all day-to-day activities at the airport, ensuring that flights depart and arrive on time and that all safety protocols are followed.- **Supervise Staff**: Lead a team of airport staff, including check-in agents and baggage handlers, making sure they perform their duties efficiently and professionally.- **Assist Passengers**: Provide help to passengers with check-in procedures, boarding, and other inquiries, ensuring a positive travel experience.- **Handle Complaints**: Address customer complaints and queries effectively, aiming to resolve issues promptly to maintain passenger satisfaction.- **Coordinate with Airlines**: Work closely with different airlines to ensure proper communication regarding schedules, delays, and other operational matters.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and a desire to work in the airline industry. Strong communication skills are essential as you will interact with passengers and staff daily. You should be organized and able to multitask in a fast-paced environment. A positive attitude and problem-solving skills are crucial, as you will need to handle unexpected situations calmly. Previous experience is not required, making this an excellent opportunity for those new to the industry. Flexibility in working hours is necessary, as airports operate 24/7.

Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

As a Flight Operator in Dhanbad, India, you will play a crucial role in managing flight operations efficiently and safely. This position is ideal for freshers who are eager to learn and grow in the aviation industry.Key Responsibilities:1. **Flight Coordination**: You will assist in coordinating all flight activities, ensuring schedules are followed, and all relevant paperwork is completed on time.2. **Communication**: Effective communication with pilots, ground staff, and air traffic control will be essential. You will be responsible for relaying vital information regarding flight status and safety updates.3. **Monitoring Flights**: You will monitor ongoing flights, track their progress, and ensure that all operational protocols are adhered to, promoting safety and efficiency.4. **Data Entry**: Accurate data entry into the flight management system is critical. You will be responsible for inputting flight details and updates accurately to maintain operational integrity.5. **Problem-Solving**: When issues arise, you must think quickly to resolve problems that may impact flights, including delays or changes in schedules.Required Skills and Expectations: Applicants must have completed at least their 10th grade and possess strong communication skills. You should be detail-oriented and organized, able to multitask in a fast-paced environment. A keen interest in aviation and the ability to work collaboratively with teams are essential for this role. Basic computer skills will also be important for data management.

We are looking for an organized and dedicated Airline Manager to join our team in Dhanbad. This role is suitable for individuals with little to no experience, offering a great opportunity to start a career in the airline industry.**Key Responsibilities:**- **Coordinate Daily Operations:** Oversee the daily functions of airline activities, ensuring smooth operations and efficiency.- **Customer Service Management:** Provide excellent service to passengers, addressing their queries and concerns to ensure a pleasant travel experience.- **Flight Scheduling:** Assist in creating and managing the flight schedule, taking into consideration demand and operational constraints.- **Team Collaboration:** Work with various teams, including ground staff and cabin crew, to ensure all necessary preparations are made prior to flights.- **Safety Compliance:** Ensure that all safety procedures and regulations are followed to maintain a secure environment for both staff and passengers.**Required Skills and Expectations:**- A minimum educational background of 10th pass is essential.- Strong communication skills, both verbal and written, to effectively interact with customers and team members.- Basic computer knowledge to manage schedules and correspondences.- Good organizational skills to handle multiple tasks and prioritize them efficiently.- A proactive attitude towards problem-solving and improving processes in the workplace.- Willingness to learn and adapt to the dynamic nature of the airline industry. Candidates should be enthusiastic about providing excellent service and committed to contributing to a positive work environment.