Customer Management Fresher Jobs in Dhanbad

As a Customer Relationship Manager, you will play an essential role in ensuring a positive experience for our customers. This part-time position allows you to work from home while developing your skills in customer service and relationship management.Key Responsibilities:- Customer Interaction: Communicate with customers via phone, email, or chat to understand their needs and resolve any issues they may face. This engagement helps to build strong relationships and loyalty.- Support and Assistance: Provide helpful information and support to customers about our products and services. This ensures that customers feel valued and informed.- Feedback Collection: Gather feedback from customers about their experiences and suggestions for improvement. This information is important for enhancing our services.- Data Entry: Maintain accurate records of customer interactions and transactions in our system. This helps the team track customer history and improve service quality.- Follow-Up: Regularly check in with customers post-sale to ensure satisfaction and address any ongoing concerns. This proactive approach fosters long-term relationships.Required Skills and Expectations:- Strong communication skills are essential for effective interaction with customers. - Good listening skills to understand customer needs and provide appropriate solutions.- Basic knowledge of computer operations is necessary for navigating communication tools and data entry.- A positive attitude and willingness to learn, as you will be entering a customer service role for the first time.- Ability to work independently while managing your time effectively. This role is perfect for freshers eager to start a career in customer service while being flexible with their schedule.

Key Responsibilities:1. Event Coordination: Coordinate all aspects of events including planning, scheduling, logistics, and execution.2. Knowledge of Venue: Understand the layout and facilities of the venue to ensure events run smoothly.3. Customer Service: Provide exceptional customer service to clients before, during, and after events.4. Multitasking: Juggle multiple tasks and responsibilities to ensure events are successful.5. Hospitality: Ensure guests feel welcome and have a positive experience at events.6. Problem-solving: Quickly resolve any issues or challenges that may arise during events.7. Time Management: Efficiently manage time to ensure events stay on schedule.8. Leadership: Lead a team of staff to coordinate events effectively.9. Emergency Response: Be prepared to handle any emergencies or unexpected situations during events.10. Good Communication Skills: Clearly communicate with clients, vendors, and staff to ensure everyone is on the same page.Required Skills and Expectations:- Flexibility to adapt to changing circumstances and requirements during events.- Ability to remain calm and composed under pressure.- Organizational skills to plan and execute events effectively.- Strong customer management skills to handle client needs and requests.- Ability to work full-time from an office location.- Education at least up to the 12th pass level, with a willingness to learn on the job.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage pointsCONTACT HR-9218068638skytechaviation44@gmail.com

You will begin as an individual contributor, working in a team of go-getters to help spread the Byjus way of Learning in your city. You would be showcasing the unique features of Byjus to students and parents in personalized sessions, and will be responsible for mentoring and sales in your designated zone.Preferred Skill Sets:Having a keen interest and deep understanding of the Indian education sector.Interested in mentoring and guiding students.Having a knack for salesGood interpersonal and presentation skills.Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2021)Training: All interview selected candidates will become a part of Applicant Training ProgramTraining program has two Stages:Stage1: Classroom Training Program (CRT)Duration: 2 Weeks. Location : At office location (in person)Post completion of 2 weeks the trainee will be assessed on various parameters. Only qualifying trainees will be moved to Stage 2 (OJT stage) of the program.Stage 2 : On-the-job Training (OJT) Duration: 4 Weeks. Location : Virtual Post completion of 4 weeks the trainee will be assessed on various parameters during 4 weeks. Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management). There will be additional performance incentives which will be applicable during the training program. The training program will be for 6 days a week.The assessment parameters will include performance metrics, capability and quality audits, and feedback from manager/ trainer and HR Team.Upon successfully passing the training program, you become eligible to be offered the role of BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDASTIPEND (ATP): INR 37,500 (stipend) fixed pay for entire training program (6 weeks) + INR 6,000 (Additional allowance for people whose train

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

Greeting and welcoming passengers, and responding to questionsChecking in baggageMaking reservationsSelling airline ticketsStocking aircraft with refreshmentsCleaning aircraft after flightsAssisting disabled passengers and those with small childrenProviding information to passengers

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- Assist Passengers: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- Manage Reservations: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- Check-In Support: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- Handle Complaints: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- Provide Information: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- Communication Skills: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- Problem-Solving Abilities: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- Team Player: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- Attention to Detail: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- Basic Computer Skills: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.

As an Airline Supervisor, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:- Oversee Daily Operations: Manage all day-to-day activities at the airport, ensuring that flights depart and arrive on time and that all safety protocols are followed.- Supervise Staff: Lead a team of airport staff, including check-in agents and baggage handlers, making sure they perform their duties efficiently and professionally.- Assist Passengers: Provide help to passengers with check-in procedures, boarding, and other inquiries, ensuring a positive travel experience.- Handle Complaints: Address customer complaints and queries effectively, aiming to resolve issues promptly to maintain passenger satisfaction.- Coordinate with Airlines: Work closely with different airlines to ensure proper communication regarding schedules, delays, and other operational matters.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and a desire to work in the airline industry. Strong communication skills are essential as you will interact with passengers and staff daily. You should be organized and able to multitask in a fast-paced environment. A positive attitude and problem-solving skills are crucial, as you will need to handle unexpected situations calmly. Previous experience is not required, making this an excellent opportunity for those new to the industry. Flexibility in working hours is necessary, as airports operate 24/7.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Guest Assistance: Provide help to travelers with inquiries, guide them through airport processes, and ensure they have a comfortable experience.- Information Management: Offer accurate information regarding flights, baggage, and airport facilities, helping guests navigate their travel smoothly.- Problem Resolution: Address and resolve any issues or complaints raised by guests swiftly, ensuring their concerns are handled with care and professionalism.- Feedback Collection: Gather feedback from guests about their experiences and services, which will help improve airport operations and guest satisfaction.- Collaboration with Teams: Work closely with airport staff and other departments to ensure guests receive seamless service and support.To succeed in this role, you should possess good communication skills to interact effectively with guests and colleagues. A friendly and professional demeanor is essential, as you will be the face of the airport for many travelers. Attention to detail will help you remember important information and respond accurately to guest inquiries. Basic computer skills are necessary for managing guest information. Ideally, you should be a quick learner, adaptable to different situations, and able to work efficiently in a fast-paced environment. Basic knowledge of customer service is preferred but not mandatory.

We are seeking an Airline Customer Service Executive in Dhanbad, India. This full-time role is ideal for individuals with little to no experience, making it a great opportunity to start a career in the airline industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, answering questions about flights, baggage, and services offered by the airline. You will ensure a welcoming and friendly environment.2. Ticketing and Reservations: Help customers with booking tickets, changing itineraries, and processing cancellations. You will guide them through easy and efficient booking methods.3. Problem Resolution: Address passenger concerns and resolve issues, such as flight delays or lost baggage. You will remain calm and professional, providing solutions quickly.4. Information Dissemination: Provide clear and accurate information about flight schedules, security procedures, and travel requirements. This includes keeping up to date with airline policies and procedures.5. Administrative Support: Perform basic administrative tasks, including data entry and maintaining records. You will help keep operations smooth and organized.Required Skills and Expectations:Candidates must possess strong communication skills and be able to work well under pressure. A positive attitude and a genuine desire to assist others are essential. Basic computer skills are necessary for processing ticketing and reservations. Punctuality and reliability are also crucial for maintaining a high standard of customer service.

We are looking for an Airport Supervisor in Dhanbad, India, who will oversee daily airport operations and ensure safety and efficiency. This role is ideal for individuals with a strong commitment to customer service and teamwork.Key Responsibilities:1. Monitor Airport Operations: Oversee all aspects of airport activities, making sure everything runs smoothly and on time.2. Staff Coordination: Manage and direct ground staff, ensuring they follow safety protocols and provide excellent service to passengers.3. Customer Assistance: Help passengers with inquiries, guiding them through check-in, security, and boarding processes to enhance their travel experience.4. Safety Compliance: Ensure that all safety and security regulations are followed diligently to maintain a safe environment for both passengers and staff.5. Problem Resolution: Address any issues or emergencies that arise, providing quick and effective solutions to maintain operations and assist passengers.Required Skills and Expectations:Candidates should have at least a 10th-grade education and no prior experience is necessary, making this a great opportunity for recent graduates. Basic computer skills and good communication abilities are essential for interacting with staff and passengers. The ideal candidate will demonstrate strong leadership qualities, a positive attitude, and the ability to work well under pressure in a fast-paced environment. Commitment to teamwork and customer satisfaction is crucial in this role, along with a willingness to learn and adapt to various situations.

Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.