Join our team as an Airport Passenger Service Associate in Dhanbad, India. In this role, you will help ensure a smooth and pleasant travel experience for passengers at the airport.
Key Responsibilities:
- **Customer Assistance**: Greet passengers and provide support with check-in processes, boarding procedures, and answering inquiries to enhance their airport experience.
- **Luggage Handling**: Assist passengers with their luggage, ensuring it is tagged correctly and directed to the right location.
- **Information Dissemination**: Share flight information, gate changes, and announcements to keep passengers informed and reduce wait times.
- **Problem Resolution**: Address any issues or complaints that passengers may have, ensuring prompt and effective solutions to enhance customer satisfaction.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 10th grade and should be able to communicate clearly in both English and Hindi. You should be friendly, with strong interpersonal skills to interact with passengers from diverse backgrounds. Basic computer literacy is required to handle flight systems effectively. Punctuality, attention to detail, and a calm demeanor in busy situations are essential for success in this role. Previous experience is not necessary, but a positive attitude and willingness to learn are crucial. You will be expected to work full-time on-site at the airport, so flexibility in working hours is important.
Experience
0 - 1 Years
No. of Openings
37
Education
10th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation