Job Description:We are looking for a proactive and customer-oriented Customer Support Executive to join our team. The ideal candidate should have strong communication skills in Hindi and English, with additional regional language skills being a plus. The role involves resolving customer queries, ensuring satisfaction, and maintaining a high standard of support service.Key Responsibilities:Handle incoming customer queries through calls or other communication channelsResolve issues promptly while ensuring high customer satisfactionMaintain accurate records of interactions and update CRM systemsEscalate complex queries to senior support when necessaryFollow communication scripts, guidelines, and proceduresProvide product/service information to customersAdhere to daily productivity and quality targetsParticipate in team meetings, training, and performance reviews