Array ( [0] => customer-care-executive [1] => vanagaram-chennai ) Customer Care Executive Fresher Jobs in Vanagaram | Latest Vacancies
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Customer Care Executive Fresher Jobs in Vanagaram

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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Vanagaram Chennai
Hindi BPO Customer Care Executive
With a requirement for 5 for the Hindi Customer Support Executive position, this exciting opportunity is for Nfinity Consultant based in Chennai and located in Vanagaram. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Customer Support. The role offers an attractive in-hand salary of 15000 - 20000 and opportunities for growth.Key Responsibilities:Handle customer calls professionally and efficiently.Address customer queries, resolve concerns, and manage complaints.Keep records of customer interactions and follow up when required.Provide customers with accurate information to help resolve their issues.Meet performance targets and work with other departments to manage complex issues.Job Requirements:This role welcomes freshers who are eager to learn and grow in the Customer Support / Tele Caller field. The candidate should have good communication skills and be proficient in Hindi language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.Interested candidate's contact: Jenifer (9385357694)
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vanagaram Chennai
Good Communication Skills Hindi Speaking Outbound Calling Customer Service Customer Care Customer Handling Customer Communication
OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.
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Fluency in English and Hindi Customer Support Executive Customer Care Executive BPO Telecaller
*Handling social platforms.*Managing customer queries.*Identifying and assessing customers needs to achieve satisfaction*Identify and assess customers needs to achieve satisfaction*Build sustainable relationships and trust with customer accounts through open and interactive communication*Provide accurate, valid and complete information by using the right methods/tools*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution*Keep records of customer interactions, process customer accounts and file documents*Follow communication procedures, guidelines and policies
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