Customer Support Executive (Female Candidates Only)

Shyaway

2 - 4 Years
10 Openings
Not Disclosed
Posted 8 days ago
Face-to-Face interview
Vanagaram, Chennai

Key Skills

Communication Customer Handling Inbound Voice Process Sales Team Collaboration Documentation Skills

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Job Description

Job Description:

We are looking for a proactive and customer-oriented Customer Support Executive to join our team. The ideal candidate should have strong communication skills in Hindi and English, with additional regional language skills being a plus. The role involves resolving customer queries, ensuring satisfaction, and maintaining a high standard of support service.

Key Responsibilities:

Handle incoming customer queries through calls or other communication channels

Resolve issues promptly while ensuring high customer satisfaction

Maintain accurate records of interactions and update CRM systems

Escalate complex queries to senior support when necessary

Follow communication scripts, guidelines, and procedures

Provide product/service information to customers

Adhere to daily productivity and quality targets

Participate in team meetings, training, and performance reviews

Experience
2 - 4 Years
No. of Openings
10
Education
Higher Secondary, Secondary School, Any Bachelor Degree, Any Master Degree
Role
Customer Support Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Door No. 1, 109, Poonamallee High Rd, Sivabatham, Vanagaram, Chennai, Tamil Nadu 600095

About Shyaway

Shyaway is an iconic, irresistible, and innovative lingerie brand founded with an earnest intent to empower women. We firmly believe that shopping for luxury and comfortable lingerie should not be a complicated process. Today Shyaways lingerie legacy exclusively lives on www.shyaway.com through a vast and vibrant product collection of bras, panties, loungewear, sportswear, babydoll, sleepwear, shapewear, legwear, and accessories.