Customer Support Executive (Female Candidates Only)

Job Description:

We are looking for a proactive and customer-oriented Customer Support Executive to join our team. The ideal candidate should have strong communication skills in Hindi and English, with additional regional language skills being a plus. The role involves resolving customer queries, ensuring satisfaction, and maintaining a high standard of support service.

Key Responsibilities:

Handle incoming customer queries through calls or other communication channels

Resolve issues promptly while ensuring high customer satisfaction

Maintain accurate records of interactions and update CRM systems

Escalate complex queries to senior support when necessary

Follow communication scripts, guidelines, and procedures

Provide product/service information to customers

Adhere to daily productivity and quality targets

Participate in team meetings, training, and performance reviews

• Experience

  2 - 4 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Door No. 1, 109, Poonamallee High Rd, Sivabatham, Vanagaram, Chennai, Tamil Nadu 600095