Customer Care Executive Job Vacancies in Sector 16

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

Prove Customer support and Service through voice and non- voice channels.Handling Queries , complaints, escalation often within BPO ( Business process Outsourcing).

Immediate Hiring: Customer Care ExecutiveLocation: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar PradeshSalary: 12,000 15,000 per monthShift: 9:00 AM to 6:00 PMExperience: Minimum 1 year in BPO/Call Center/Helpdesk Support ServiceEducation: Graduate or equivalentLanguages: Intermediate to advanced proficiency in English and HindiTyping Skills: Basic typing proficiency in both Hindi and EnglishJob Description:We are seeking dedicated and articulate Customer Care Executives to join our team. The ideal candidates will possess strong communication skills and a customer-centric approach to handle inquiries effectively.

Good communication skills

**Join Our Team!** Looking for a dynamic role in Customer Support? We're hiring for the position of Customer Support Executive (Tele sales) in Noida, Sector 16**Details:** Position: Customer Support Executive Experience: Freshers and Experienced professionals welcome Location: Noida, Sector 16 Shift: Day Shift Working Days: 6 Days a Week

-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage)

HANDLING CALLS AND SOLVE CUSTOMER QUERIES, FRESHER EXPERIENCE BOTH CAN APPLY 12TH PASS OR ABOVE AND ANY GRADUATE CAN APPLY AGE 18 TO 30 YEARS

We have vacant of 300 bpo telecaller Jobs in Noida sector 62,Noida Sector 58,Noida Sector 16 for Freshers Educational Qualification : B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree Skill outbound calling,customer care, BPO Telecaller,Customer Care Executive etc.Contact No. - 8182836411 ( HR Shivani ) Mail Id - shivani@Emrold.in

We have vacant of 100 customer support voice process Jobs in Noida Sector 16,Inbound Customer Service, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Inbound Customer Service etc.Kotak Mahindra Bank is Hiring for Customer Support Inbound Calling Process Drive Details: -Timing - 11 : 30 AM to 4 PM ( 5th Feb,Monday )Contact Person - Vitin KumarVenue : 22nd Floor Kotak Corporate office, Plot No, 1, Delhi Noida Direct Flyway, Central Auto Market, Block C, Block B, Sector 16, Noida, Uttar Pradesh 201301Role : Customer Care support (Inbound calling)Salary : 3.25 LPA - 4.50 LPA

Purpose of the role:This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurateinformation when a request is made. He/she is also responsible for ensuring that only 3 data points are provided on any call.a. Key Responsibilities: Responsible for attending calls and providing information as requested by the caller. Ensure that appropriate information is provided while taking a call. Responsible for working on the feedback received from the Team Leader, Group Leader, QualityAnalyst or Trainer. Adhering to the compliance and policies set by the department.b. Skills and Work Experience required: Excellent Communication Skills Ability to work under pressure. Pleasant voice with pleasing telephonic etiquettes Working knowledge of computers ability to comprehend and follow instructions and directions. Adept at typing.5 days workingDay shift for femaleFlexible shift for malesalary for full time :16k(9 hrs)salary for part time: 10k (5hrs)

-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage).